Searching categories (_not_ retention categories) but email marked with Outlook categories

[steve_esg]

I have realised, that using a folder hierarchy on email is not perfect going forward, and have realised that "tagging" is the way forward.

When you tag email with Outlook, you can setup searches which give you virtual folders until you decide to push the emails off into the EV archive.

What I've found is that I don't seem to be able to search the EV vaults for a category tag.
And searches always seem to remove @ or #'s. So if I search for   @someday, it picks up an email with the word someday in it, but not my archived email with @someday in the header.

Does anyone have any insight into this?

[TonySterling · Accepted solution]

What version of EV are you?

you can search for categories as explained in this technote:
http://seer.entsupport.symantec.com/docs/301300.htm

How to find a message in search.asp using the Outlook category
Details:
The way to search for an email with a specific Outlook category is to use the Advanced Search.
The URL for the advanced search options page will be:
http://your_server/EnterpriseVault/search.asp?advanced

In the "Other Attribute" = "Name" type in "keys" and the "Value" must match the Outlook category needed to search through.

Note: This is case sensitive, and the message must be added to the Outlook category before the message is archived.

[steve_esg]

Hi Tony,

Thanks for the link, that works a treat.

Our version is 7.0 until tomorrow when BlueSource will upgrade us to 8! 
Small world huh :)

One interesting thing I noticed, was that when I used the advanced search it goes here:
http://your_server/EnterpriseVault/search.asp?advanced    <- note the advanced value

But I wanted to save the link for future use, as I could use it repeatedly:
http://your_server/EnterpriseVault/search.asp?vaultid=14D6634A443966A4D9688A1742301788A1110000enterprisevault&subjectmatch=0&subject=&authormatch=0&author=&contentmatch=0&content=&recipienttype=&recipientmatch=0&recipient=&createddatefrom=&createddateto=&expireddatefrom=&expireddateto=&documenttype=&retentioncategory=&originallocation=&wholemsg=1&allfieldsmatch=0&allfields=&textmatch=0&text=&sizefrom=&sizeto=&anumfrom=&anumto=&natcfrom=&natcto=&snumfrom=&snumto=&custname=keys&custval=%40someday&rankby=&resultsetsize=10&resultsetbrevity=2

You can see "keys" and "%40someday" in the query.
But if I use this link when the browser first opens or another browser, it drops the ?advanced so the query returns all my vault items as it drops the advanced query terms.

Any idea how I can embed the advanced in the query?

But thanks for the help, this in itself means my cunning plan is feasible.

Regards
Steve

[TonySterling]

Small world indeed!  Glad I could help.

Personally what I have done is to mark http://your_server/EnterpriseVault/search.asp?advanced as a favorite or bookmark. 

So just open IE, paste http://your_server/EnterpriseVault/search.asp?advanced and save that as your favorite. 

Regards,
Tony

[TonySterling]

dont forget to mark the solution if this answers the question for you.  It will help others to find it in the future.  (Not to metion the reward points it gives me. ;) )