Here is the list of fixes for EV 9.0 SP3
This one may apply to you.
Archiving error when SharePoint had KnowledgeLake Imaging installed [Ref 90310160, E2206326]
When SharePoint has KnowledgeLake Imaging installed, archiving failed with the following error:
Error listing folders.
This has been fixed.
Running Backup Exec on a target SharePoint Server caused the Enterprise Vault Admin Service to stop unexpectedly [Ref 9038051, E2073751]
If Backup Exec was installed on the same computer as the Enterprise Vault Microsoft SharePoint Components, then the Enterprise Vault Admin Service on the computer stopped unexpectedly. This occurred when Backup Exec attempted to refresh backup locations.
This has been fixed. The Admin Service no longer stops if it receives a refresh backup locations command. However, we recommend that you do not install Backup Exec on the same computer as the Enterprise Vault Microsoft SharePoint Components.
Archiving error when SharePoint had KnowledgeLake Imaging installed [Ref 90310160, E2206326]
When SharePoint has KnowledgeLake Imaging installed, archiving failed with the following error:
Error listing folders.
This has been fixed.
Enterprise Vault ignored dates in archiving policy rules [Ref 90310328, E2350375]
Enterprise Vault ignored the metadata date criteria in policy rules for the SharePoint library while archiving. This resulted in Enterprise Vault archiving fewer items than expected.
This has been fixed.
Metadata Rules ignored empty fields [Ref 9038271, E2294637]
The Content Type/Metadata tab in the Metadata Rules page retained old values when you cleared the fields.
This has been fixed.
Enterprise Vault StorageOnlineOpns process could become unresponsive [Ref 9038303, E2323539]
The Enterprise Vault StorageOnlineOpns process could become unresponsive during SharePoint Indexing with a 64-bit version of SharePoint.
This has been fixed.
EVSPshortcutManager could be unable to recall shortcuts [Ref 9038305, E2247264]
In some circumstances, the EVSPshortcutManager utility could fail to recall a shortcut in a library when the utility was run at the site or server level.
This has been fixed.
Enterprise Vault could fail to create shortcuts or to read old versions of files [Ref 9038780, E2210026, E2242792]
Enterprise Vault could fail to create shortcuts to items that had been previously recalled and then re-archived, or fail to read old versions of a file.
The shortcut creation failed with the following error:
Object reference not set to an instance of an object.
The SharePoint archiving task failed with the following error:
Error listing versions of the file.
These have been fixed.
Archived SharePoint files with shortcuts do not open with Office Web Apps [Ref 9038896, E2280786]
It was not possible to use Office Web Apps to open Enterprise Vault shortcuts.
This has been fixed.
SharePoint archiving task can now authenticate using a client certificate [Ref 9038962, E2351313]
For more information, see the section 'About SharePoint archiving with Enterprise Vault' in the Setting up SharePoint Server Archiving guide on the Enterprise Vault media.
Shortcut deletion was suspended when the policy specified zero days [Ref 9038990, E2282582]
When the following policy settings were used, shortcut deletion was suspended until a new file was added to the library:
- Archive items older than 0 days
- Remove shortcuts older than 0 days
This has been fixed.
When an archiving rule had a Date set to Today, some items were not archived immediately [Ref 9039277, E2218239]
When an archiving rule had a Date set to Today, some items were not archived immediately. Those items were archived successfully the next day.
This has been fixed.
Content type of archived files appeared changed [Ref 9039660, E2399148]
Archived files could appear as a different content type after Enterprise Vault created shortcuts. This problem existed for most types of Office 2007 files on SharePoint 2007.
This has been fixed.
