05-27-2010 12:04 AM
05-27-2010 01:46 AM
Yes you can give the user's ( team members) permission on the archive the items is in and they should be able to aceess item successfully. If you do not know which archive the item belongs to, please read through the following technote:
1. Open Microsoft Outlook and select the archived item.
2. Press CTRL + SHIFT and left-click any one of the EV toolbar buttons to open the EV Diagnostic window.
3. Click the Vault Information button. Send to clip board.
4. Under the selected items properties copy the archive id
5. Connect to EV server using VSA
6. Navigate to Archives, Press CTRL + SHIFT and 'right click archive' and select Find Archive or Folder
7. Paste the archive id and click Find. Once you have the archive the items is in you can grant the user's permission to access items. Alternatively you could ask the user ( the owner of the archive) to restore the items and move it!
http://seer.entsupport.symantec.com/docs/273217.htm
http://seer.entsupport.symantec.com/docs/327681.htm
05-27-2010 02:25 AM
05-27-2010 05:58 AM
07-05-2010 06:34 AM