cancel
Showing results for 
Search instead for 
Did you mean: 

Some problems with archived recurring appointments

O_Schmidt
Level 5

Hi,

we´ve got some very bad problems with archived recurring appointments in EV 11 and EV 11.0.1

When you archive an recurring appointment, you can only see the first meeting in the ev search.
The other meetings of this series are not visible.
In addition when you try to search those recurring appointments with date is between x and y you cannot find any appointment.

In this example, all recurring appointments are expired, so EV have to archive all appointments of the series.
Inside the EV Search i cannot decide which of my appointments are recurring appointments or not. And when i try to search an recurring appointment which is expired for more than a year, i cannot find it because the date search doesn´t work.

Have someone the same experience?
Is there a way to handle recurring appointments better than this?

1 ACCEPTED SOLUTION

Accepted Solutions

O_Schmidt
Level 5

Now, I´ve got an answer from the symantec support.

It works as designed!

In a recurring appointment, you can only see the main appointment (the first). All other appointments are not visible.

View solution in original post

1 REPLY 1

O_Schmidt
Level 5

Now, I´ve got an answer from the symantec support.

It works as designed!

In a recurring appointment, you can only see the main appointment (the first). All other appointments are not visible.