03-15-2011 08:52 AM
I've upgraded an EV server from 8.03 to 9.01 as per the instructions supplied.
The upgrade seemed to be successful but...
Now no users can not access their archives
THe storage server keeps shutting down after about a hour
Any ideas??
Solved! Go to Solution.
03-15-2011 09:18 AM
Problem solved. There was an a 2nd decommissioned server in the Site.
Removed this server and all worked fine.
Thanks for your time.
03-15-2011 08:54 AM
Any errors realted to the storage service in the event logs ?
03-15-2011 08:55 AM
What events are in the EV application log?
03-15-2011 09:07 AM
No Errors in the EV log!
When I try to use the browser to seach archives. The search works fine but when I click on an item I get this error:
"Failed to get the document from the Storage Service."
03-15-2011 09:18 AM
Problem solved. There was an a 2nd decommissioned server in the Site.
Removed this server and all worked fine.
Thanks for your time.