cancel
Showing results for 
Search instead for 
Did you mean: 

Storage Service shutting down after upgrade from 8.03 to 9.01

McCu
Level 4
Partner

I've upgraded an EV server from 8.03 to 9.01 as per the instructions supplied.

The upgrade seemed to be successful but...

Now no users can not access their archives

THe storage server keeps shutting down after about a hour

 

Any ideas??

1 ACCEPTED SOLUTION

Accepted Solutions

McCu
Level 4
Partner

Problem solved.  There was an a 2nd decommissioned server in the Site.

Removed this server and all worked fine.

 

Thanks for your time.

View solution in original post

4 REPLIES 4

shailesh866
Level 4
Employee Accredited

Any errors realted to the storage service in the event logs ?

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

What events are in the EV application log?

McCu
Level 4
Partner

No Errors in the EV log!

 

When I try to use the browser to seach archives.  The search works fine but when I click on an item I get this error:

"Failed to get the document from the Storage Service."

McCu
Level 4
Partner

Problem solved.  There was an a 2nd decommissioned server in the Site.

Removed this server and all worked fine.

 

Thanks for your time.