Stuck PST Migration

[TJensen]

We're nearly done migrating the PSTs in our company into EV. There are about 20 entries though that show as "migrating" which have completely stalled out for various reasons (computer swaps, remote worker, etc) and probably won't ever complete. When I right click on an entry like this all the options like delete record or change migration status are gray.

Is there a way to get rid of these erroneus entries?

[VirgilDobos]

Hi,

There is the procedure that involves stopping the PST Migrator task and deleting the PST entries from the Directory database. Then you will also need to delete the related files from the PST Holding folder and stagging folder.

I would advise to log a case with support to perform these steps. 

Also, have a look on this article, if the PSTs are still available and you want to resume the migration: https://www.veritas.com/support/en_US/article.100020299