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Symantec Collections ( Maximum Size Setting )

MXSYKES
Level 3

Guys ,

Recently we have enabled collections on our Enterprise Vault servers. We set the Maximum collection size to 5MB even thugh the default is 10MB. We noticed after it has been running a few days now that some of the collection file sizes are way larger than the 5MB setting. A couple of the files are up to 110MB even. Does anyone know why this may occur? We also wwere curious as to what the different attachment files are in the collection database. If anyone can answer this it would be great. Thanks.

5 REPLIES 5

JesusWept3
Level 6
Partner Accredited Certified

a single cab file 110mb? would suggest calling support as it sounds like a bug

https://www.linkedin.com/in/alex-allen-turl-07370146

MXSYKES
Level 3

Well we look under the collection file there are a lot of small files underneath it that equal 7 MB and lower.

Rob_Wilcox1
Level 6
Partner

Can you share some screenshots of what you see, and what you've configured?

 

Oh and the version, and service pack of Enterprise Vault?

Working for cloudficient.com

beta_dodo
Level 4
Employee

Hi,

My guess is that you have some large messages are in there and so that's the reason why.  I guess if you opened up the CAB file you could see if this was the case.

Mike

JesusWept3
Level 6
Partner Accredited Certified

in which case it is a bug because EV isn't meant to collect any files bigger than what the max collection files is set to, no? unless the user set the collection size to be 500 or something

https://www.linkedin.com/in/alex-allen-turl-07370146