07-31-2013 06:34 AM
Just a helpful FYI that I found. I am running Windows 7 Enterprise 64 bit with Office 2013 installed. I installed Office 2010 then upgraded to make another program work, but I noticed that my Enterprise Vault add-in was not showing in my outlook. After trolling the forums, I found a few references to Valkyrie.dll. I searched my C: drive for that particular .dll file and found many results, but only 1 with that exact name. If you run that file using c:\windows\system32\regsvr32.exe it will register that .dll file. You will see all of the results disappear from the search and when you restart outlook, the add-in will be there and be working correctly. Hope this helps.
Solved! Go to Solution.
07-31-2013 11:41 AM
For what its worth, if you run C:\Program Files (x86)\Enterprise Vault\EVClient\ResetEVClient.exe , this will achieve the same result as well.... also I've seen where the mapisvc.ini gets updated for outlook too, removing the EVMSP reference needed for Virtual Vault and Vault Cache to work correctly, EVResetClient.exe also resolves this issue too
07-31-2013 06:41 AM
Thanks for sharing with the community !
07-31-2013 08:11 AM
Thanks for the trick ....
07-31-2013 11:41 AM
For what its worth, if you run C:\Program Files (x86)\Enterprise Vault\EVClient\ResetEVClient.exe , this will achieve the same result as well.... also I've seen where the mapisvc.ini gets updated for outlook too, removing the EVMSP reference needed for Virtual Vault and Vault Cache to work correctly, EVResetClient.exe also resolves this issue too
08-06-2013 11:26 AM
Was it a 64 bit Version of Office 2013?
08-08-2013 09:02 PM
It could be usefull in some cases...
01-20-2014 04:07 AM
by registering Valkyrie.dll ..worked for me..
It was not working even after upgrade to 10.0.3
Thanks..
01-31-2019 03:28 PM
Hi ,
I have office 2013 and used resetEVClient tried all options but the attachments within the mails placed in enterprise vault are not visible . Please let me know how to resolve this.
Thanks in Advance !
01-31-2019 10:46 PM
anianku,
please open a new discussion.