Hi,
Wee have TRIM configured on Enterprise vault. Trim account was having EV roles “Extension Content Provider Application” and “Task Applications”. and additionally we have given power administrator permission to TRIM service account.
But still we are getting the below error message.
2015-06-19 17:47:22.623 INFORMATION record type: Component
2015-06-19 17:47:22.623 INFORMATION extension type: VMBX
2015-06-19 17:47:22.623 DEBUG SetUserFieldValue: Entering Function!
2015-06-19 17:47:22.670 DEBUG SetUserFieldValue: Set Value: BATCHRUN_RECHECK for Additional Field: MailRenditionState
2015-06-19 17:47:22.686 DEBUG GetFileFromEnterpriseVault: Entering Function!
2015-06-19 17:47:23.498 ERROR GetInformation failed: Access denied. Insufficient permissions to access the requested object(s).
2015-06-19 17:52:22.693 WARNING Timeout while trying to get Item-properties from Enterprise Vault.
TRIM is unable to get the information from EV and getting above error.
Could you please suggest.
