02-03-2015 02:53 AM
Hello all,
One of my users faced an issue recently related to his archived data. When I tried exporting his archive to PST from enterprise vault server, it showed me an item count of 147 for one particular folder, however when I browse to that folder in user's outlook client, I can see that folder has 344 items with IPM.Note.EnterpriseVault.Shortcut message class. I have cross verified those shortcuts are not duplicate and/or orphaned. I suspected the issue to be with index mismatch with actual archived data and went on to rebuild the index for this user and now it correctly shows 344 items when I try exporting the user's archive to PST. I want to know how can I find out this discrepancy for all the users. Is there any SQL based query that I can use?
Any help will be greatly appreciated. Thank you.
Solved! Go to Solution.
02-04-2015 11:28 PM
Then you could run an index verification task.
02-03-2015 02:55 AM
You could run an index verification task against your archives? What version of EV do you have?
02-04-2015 06:55 PM
Hello Rob, thank you for the response. We are on EV 10.0.3
02-04-2015 11:28 PM
Then you could run an index verification task.