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Trying to export/import IM data to EV

GianniCool
Level 6
Partner

My client is trying to export IM data into EV.

http://www.symantec.com/business/support/index?page=content&id=HOWTO31183&actp=search&viewlocale=en_...

http://www.symantec.com/business/support/index?page=content&id=TECH86980&locale=en_US

 

After going through the above process he gets an error which points him to this

 

http://www.symantec.com/business/support/index?page=content&id=TECH90021&actp=search&viewlocale=en_U...

 

When he runs the runtransformoutput.js he gets an error pointing to line 57

(I will attach his Transform file in txt format)

He is running IM 8.4x

Does the error in the Transform file refer to Exchange?

-John

1 ACCEPTED SOLUTION

Accepted Solutions

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

If you're exporting to Enterprise Vault then you should set var exportSystem="KVS";

If that doesn't work, you'll probably have better luck posting this in the IMM forum https://www-secure.symantec.com/connect/security/forums/im-manager the symantec guys in there are great and always check for new posts.

View solution in original post

2 REPLIES 2

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

If you're exporting to Enterprise Vault then you should set var exportSystem="KVS";

If that doesn't work, you'll probably have better luck posting this in the IMM forum https://www-secure.symantec.com/connect/security/forums/im-manager the symantec guys in there are great and always check for new posts.

GianniCool
Level 6
Partner

OK, I'll have him try this.  I also posted this on the IMM forum.  Thanks!