10-20-2011 07:51 AM
Environment in my signature. Problem is that no Outlook 2010 clients can open archived items that reside in a public folder. Outlook 2003 and 2007 clients as well as OWA have no problem. We are running that latest Outlook plugin. Does anybody else have this problem or can you retrieve an item from a public folder while using Outlook 2010?
Solved! Go to Solution.
10-20-2011 07:57 AM
your signature doesn't show in the first post.
Is there an error? Can you post a client trace?
Do you enable Scripts in the mailbox policy?
Within an Outlook 2010 client:
To do this via policy on the Vault Admin Console (VAC)
Once this is done you will need to either manually synchronize the mailbox or wait for the scheduled synchronization during the next scheduled archiving run.
Note: Users will have to restart Outlook for this setting to take effect.
EDIT=changed Mailbox Policy to Desktop
10-20-2011 07:57 AM
your signature doesn't show in the first post.
Is there an error? Can you post a client trace?
Do you enable Scripts in the mailbox policy?
Within an Outlook 2010 client:
To do this via policy on the Vault Admin Console (VAC)
Once this is done you will need to either manually synchronize the mailbox or wait for the scheduled synchronization during the next scheduled archiving run.
Note: Users will have to restart Outlook for this setting to take effect.
EDIT=changed Mailbox Policy to Desktop
10-20-2011 09:40 AM
I think Tony might have something there, because that fixed it for me!
10-20-2011 09:48 AM
Tony...you the man! That fixed it (although its in the Desktop policy). I'll adjust the policy and run a sync. Note taken on the signature..I didnt know that.
10-20-2011 09:53 AM
Thanks Phil, I made the change to my post to clear that up.