Unable to add additional user to former employee Vault

[Dushan_Gomez]

Hi,

When I add the new replacement employee account I got the following error:

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Enterprise Vault

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Please enter an existing Windows Domain account name.

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OK   

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How to grant it to the new employee for the previous AD account has been deleted after leaving the company.

[AmolB · Accepted solution]

Refer to below links

http://www.symantec.com/docs/TECH77336

https://www-secure.symantec.com/connect/forums/permissions-problem-archive-deleted-active-directory-...

[Wayne_Humphrey]

Ignore the articles :p

Solution

1. Open the Vault Administration Console, expand Archives-> Exchange Mailbox and select the archive

2. Right-click on the Archive and change the 'Bill usage to:' to a valid account apply the change

3. Select the 'Permissions' tab and add the users desired to have access to the archive

[Dushan_Gomez]

What is the Bill usage field use for ?

[AmolB]

It is used for billing purpose.