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Unable to delete items from vault

Leonardo_Fern1
Level 6

I checked the box "Users can delete items from their archives" under Site Properties\Archive Settings and synchronized all mailboxes, but two days later I still cannot delete items from my vault. I run a search using the web browser, check the box next to the items I want to delete and click the Delete from Vault buttom at the top. I receive a pop up message that reads "You are not allowed to delete items from this vault". The same happens to all my users.

My retention category is set to "retain items forever" and the "Prevent deletion of archived items in this category" box is NOT checked.

So what am i missing?

I am running EV 8.0.2 and Exchange 2007 SP1.

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
Did you restart the IIS Admin service?

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3 REPLIES 3

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
Did you restart the IIS Admin service?

Leonardo_Fern1
Level 6
Aha, I new I missed something simple. thank you.

JesusWept3
Level 6
Partner Accredited Certified
dont forget to mark it as a solution :)
https://www.linkedin.com/in/alex-allen-turl-07370146