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Unable to forward multiple archived items on outlook 2007 and 2010

Ronen_Tzimbel
Level 6
Partner Accredited

Hello,

I upgrade Enterprise vault 9.03 to Enterprise vault 10sp4 after that Users unable to forward multiple archived item, I also read the article http://www.symantec.com/business/support/index?page=content&id=TECH50375 and it`s not working.

I also try to upgrde to Ev client  to version 11 without success

 

please advise me Ronen

 

4 REPLIES 4

Rob_Wilcox1
Level 6
Partner
So what version of EV server do you have? Are you right clicking and forwarding, or forwarding from the menu/toolbar?
Working for cloudficient.com

Ronen_Tzimbel
Level 6
Partner Accredited

hi

Enterprise Vault 10 sp4, I`m  forwarding from the menu/tollbar.

Ronen

 

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

Can you grab a client trace?

Ronen_Tzimbel
Level 6
Partner Accredited

Hi

please see attach file with outlook 2010 HEB (Without cache Mode)

Ronen