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Uninstall of EV 10.3 with single Exchange Server

jseidens
Not applicable
 I have been searching for information on completely removing EV 10.3 from a Customer environment. The Customer has only one EV Server (installed on the PDC) and Exchange 2010. It really doesn’t “fit” with the existing hardware configuration and their level of "internal support" in their environment, so we wanted to uninstall the product. I found an Article on uninstalling  https://support.symantec.com/en_US/article.TECH50256.html  but it does not indicate if/when/how archived messages are returned to the User’s Inbox after the uninstall. Does this Article cover everything, or are there additional steps needed to restore the environment to original operation without EV 10.3?
   Thank you kindly.
 
PDC: Windows Server 2008 R2 STD, X64
Enterprsie Vault: 10.3
SQL: SQL Server 2008 SP3 (VM)
1 REPLY 1

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

uninstalling EV does not take care of restoring any data to its original location so you'll either need to do it manually which can be very cumbersome and labor intensive or look into a migration tool such as Archive Shuttle or TransVault. feel free to send me a PM if you want to explore one of those options.