Upgrade EV FSA Agent from Version 10 to 11 on a Domain Controller

[InsentraCameron]

Hello,

I have a customer who has the EV 10 FSA agent installed on a number of domain controllers.

The customer has upgraded the EV server from EV10 to EV11. However, the FSA agent cannot be upgraded to EV11.

The Vault Service Account is a domain administrator and also a member of the builtin\administrators group on the domain controller.

The error received when trying to upgrade the FSA agent is:

Product: Symantec Enterprise Vault - FSA Agent (x64) 11.0.0.1351 -- Windows Server 2008 or later is required on the file server.

Note: The server (domain controller) that is running the FSA agent is Server 2008 R2.

Note: The EV 10 FSA agent is continuing to archive data successfully to the EV11 server.

If you have any feed back it would be much appreciated.

Cheers,

Cameron

[A_J1]

Hello Cameron,

Could you please upload the log file which got created while upgrading the FSA agent.

You can find the log file on your fileserver's Temp folder. it would named as "EVFSAInst.log"

One thing which we don't require that is the Vault service account should not be a member of Domain Administrator. But we do require local administrator on the file server.

Regards,

A_J

[InsentraCameron]

=== Verbose logging started: 6/11/2014  12:40:00  Build type: SHIP UNICODE 5.00.7601.00  Calling process: C:\BEW-1b66c37f847049b1b780290871104a25\temp\ScSetup\Ssetup.exe ===
MSI (c) (78:D8) [12:40:00:077]: Resetting cached policy values
MSI (c) (78:D8) [12:40:00:077]: Machine policy value 'Debug' is 0
MSI (c) (78:D8) [12:40:00:077]: ******* RunEngine:
           ******* Product: C:\BEW-1b66c37f847049b1b780290871104a25\temp\ScSetup\Enterprise Vault File System Archiving x64.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (78:D8) [12:40:00:078]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (78:D8) [12:40:00:078]: Grabbed execution mutex.
MSI (c) (78:D8) [12:40:00:140]: Cloaking enabled.
MSI (c) (78:D8) [12:40:00:140]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (78:D8) [12:40:00:148]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (1C:18) [12:40:00:155]: Running installation inside multi-package transaction C:\BEW-1b66c37f847049b1b780290871104a25\temp\ScSetup\Enterprise Vault File System Archiving x64.msi
MSI (s) (1C:18) [12:40:00:155]: Grabbed execution mutex.
MSI (s) (1C:84) [12:40:00:318]: Resetting cached policy values
MSI (s) (1C:84) [12:40:00:318]: Machine policy value 'Debug' is 0
MSI (s) (1C:84) [12:40:00:318]: ******* RunEngine:
           ******* Product: C:\BEW-1b66c37f847049b1b780290871104a25\temp\ScSetup\Enterprise Vault File System Archiving x64.msi
           ******* Action:
           ******* CommandLine: **********
MSI (s) (1C:84) [12:40:00:319]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (1C:84) [12:40:00:319]: Setting cached product context: machine assigned for product: 00000000000000046C00000038B62D2D
MSI (s) (1C:84) [12:40:00:319]: Using cached product context: machine assigned for product: 00000000000000046C00000038B62D2D
MSI (s) (1C:84) [12:40:00:320]: Setting cached product context: machine assigned for product: 00002109C10090400000000000F01FEC
MSI (s) (1C:84) [12:40:00:320]: Using cached product context: machine assigned for product: 00002109C10090400000000000F01FEC
MSI (s) (1C:84) [12:40:00:320]: Setting cached product context: machine assigned for product: 000021599B0090400100000000F01FEC
MSI (s) (1C:84) [12:40:00:320]: Using cached product context: machine assigned for product: 000021599B0090400100000000F01FEC
MSI (s) (1C:84) [12:40:00:320]: Setting cached product context: machine assigned for product: 0A0BA280F74B1344289347903E1D4418
MSI (s) (1C:84) [12:40:00:320]: Using cached product context: machine assigned for product: 0A0BA280F74B1344289347903E1D4418
MSI (s) (1C:84) [12:40:00:320]: Setting cached product context: machine assigned for product: 0F13690BB01814B48878EFBED1A46377
MSI (s) (1C:84) [12:40:00:320]: Using cached product context: machine assigned for product: 0F13690BB01814B48878EFBED1A46377
MSI (s) (1C:84) [12:40:00:320]: Setting cached product context: machine assigned for product: 13671A3ED4B0151439B2E21AA682BEB3
MSI (s) (1C:84) [12:40:00:320]: Using cached product context: machine assigned for product: 13671A3ED4B0151439B2E21AA682BEB3
MSI (s) (1C:84) [12:40:00:320]: Setting cached product context: machine assigned for product: 1A497E7A9E6DCC34B996ED6B5B9AE19F
MSI (s) (1C:84) [12:40:00:320]: Using cached product context: machine assigned for product: 1A497E7A9E6DCC34B996ED6B5B9AE19F
MSI (s) (1C:84) [12:40:00:320]: Setting cached product context: machine assigned for product: 1af2a8da7e60d0b429d7e6453b3d0182
MSI (s) (1C:84) [12:40:00:320]: Using cached product context: machine assigned for product: 1af2a8da7e60d0b429d7e6453b3d0182
MSI (s) (1C:84) [12:40:00:321]: Setting cached product context: machine assigned for product: 22D162DB8EB98E4499A0F640BC31D2DA
MSI (s) (1C:84) [12:40:00:321]: Using cached product context: machine assigned for product: 22D162DB8EB98E4499A0F640BC31D2DA
MSI (s) (1C:84) [12:40:00:321]: Setting cached product context: machine assigned for product: 25B648779C414CF4EB36EF60FA054124
MSI (s) (1C:84) [12:40:00:321]: Using cached product context: machine assigned for product: 25B648779C414CF4EB36EF60FA054124
MSI (s) (1C:84) [12:40:00:321]: Setting cached product context: machine assigned for product: 2B5CB12DCABCAF847A105B6AC3C17A8B
MSI (s) (1C:84) [12:40:00:321]: Using cached product context: machine assigned for product: 2B5CB12DCABCAF847A105B6AC3C17A8B
MSI (s) (1C:84) [12:40:00:321]: Setting cached product context: machine assigned for product: 328F2D26AAE0D6940B9F8A96FB5C5105
MSI (s) (1C:84) [12:40:00:321]: Using cached product context: machine assigned for product: 328F2D26AAE0D6940B9F8A96FB5C5105
MSI (s) (1C:84) [12:40:00:321]: Setting cached product context: machine assigned for product: 3818E521A6683D1179FD00008F8D2F9E
MSI (s) (1C:84) [12:40:00:321]: Using cached product context: machine assigned for product: 3818E521A6683D1179FD00008F8D2F9E
MSI (s) (1C:84) [12:40:00:321]: Setting cached product context: machine assigned for product: 402B280EE029EAA41848D35170B0F413
MSI (s) (1C:84) [12:40:00:321]: Using cached product context: machine assigned for product: 402B280EE029EAA41848D35170B0F413
MSI (s) (1C:84) [12:40:00:321]: Setting cached product context: machine assigned for product: 4810DFD9B2206D14CA02873B6F1D34C3
MSI (s) (1C:84) [12:40:00:321]: Using cached product context: machine assigned for product: 4810DFD9B2206D14CA02873B6F1D34C3
MSI (s) (1C:84) [12:40:00:321]: Setting cached product context: machine assigned for product: 4D2E27F884E14354D88BE1E81082996C
MSI (s) (1C:84) [12:40:00:321]: Using cached product context: machine assigned for product: 4D2E27F884E14354D88BE1E81082996C
MSI (s) (1C:84) [12:40:00:322]: Setting cached product context: machine assigned for product: 4EA42A62D9304AC4784BF238120752FF
MSI (s) (1C:84) [12:40:00:322]: Using cached product context: machine assigned for product: 4EA42A62D9304AC4784BF238120752FF
MSI (s) (1C:84) [12:40:00:322]: Setting cached product context: machine assigned for product: 4EA42A62D9304AC4784BF268140642FF
MSI (s) (1C:84) [12:40:00:322]: Using cached product context: machine assigned for product: 4EA42A62D9304AC4784BF268140642FF
MSI (s) (1C:84) [12:40:00:322]: Setting cached product context: machine assigned for product: 520A249C048A2FB4987848C9D04D5447
MSI (s) (1C:84) [12:40:00:322]: Using cached product context: machine assigned for product: 520A249C048A2FB4987848C9D04D5447
MSI (s) (1C:84) [12:40:00:322]: Setting cached product context: machine assigned for product: 53CD79921C88AED44940541035EECAC9
MSI (s) (1C:84) [12:40:00:322]: Using cached product context: machine assigned for product: 53CD79921C88AED44940541035EECAC9
MSI (s) (1C:84) [12:40:00:322]: Setting cached product context: machine assigned for product: 573FC710CCCD71743B2A5F94EC45DB5E
MSI (s) (1C:84) [12:40:00:322]: Using cached product context: machine assigned for product: 573FC710CCCD71743B2A5F94EC45DB5E
MSI (s) (1C:84) [12:40:00:322]: Setting cached product context: machine assigned for product: 594D3F14FA539E546B5CB94585C72563
MSI (s) (1C:84) [12:40:00:322]: Using cached product context: machine assigned for product: 594D3F14FA539E546B5CB94585C72563
MSI (s) (1C:84) [12:40:00:322]: Setting cached product context: machine assigned for product: 5B3B929D6C65CC643B3A1A7A48BC8B4E
MSI (s) (1C:84) [12:40:00:322]: Using cached product context: machine assigned for product: 5B3B929D6C65CC643B3A1A7A48BC8B4E
MSI (s) (1C:84) [12:40:00:323]: Setting cached product context: machine assigned for product: 5D93D9976F0895E478AAA74D19049140
MSI (s) (1C:84) [12:40:00:323]: Using cached product context: machine assigned for product: 5D93D9976F0895E478AAA74D19049140
MSI (s) (1C:84) [12:40:00:323]: Setting cached product context: machine assigned for product: 613B995F6B5E0D14180E9BDB28808332
MSI (s) (1C:84) [12:40:00:323]: Using cached product context: machine assigned for product: 613B995F6B5E0D14180E9BDB28808332
MSI (s) (1C:84) [12:40:00:323]: Setting cached product context: machine assigned for product: 66BB5D3525D51B34B879ED9B99730B8F
MSI (s) (1C:84) [12:40:00:323]: Using cached product context: machine assigned for product: 66BB5D3525D51B34B879ED9B99730B8F
MSI (s) (1C:84) [12:40:00:323]: Setting cached product context: machine assigned for product: 67D6ECF5CD5FBA732B8B22BAC8DE1B4D
MSI (s) (1C:84) [12:40:00:323]: Using cached product context: machine assigned for product: 67D6ECF5CD5FBA732B8B22BAC8DE1B4D
MSI (s) (1C:84) [12:40:00:323]: Setting cached product context: machine assigned for product: 68AB67CA7DA73301B744BA0000000010
MSI (s) (1C:84) [12:40:00:323]: Using cached product context: machine assigned for product: 68AB67CA7DA73301B744BA0000000010
MSI (s) (1C:84) [12:40:00:323]: Setting cached product context: machine assigned for product: 68DD3B07E0B01B541AF02F48BA77F4C4
MSI (s) (1C:84) [12:40:00:323]: Using cached product context: machine assigned for product: 68DD3B07E0B01B541AF02F48BA77F4C4
MSI (s) (1C:84) [12:40:00:323]: Setting cached product context: machine assigned for product: 6902D9BAA63DE414D8351E7A80D0B14A
MSI (s) (1C:84) [12:40:00:323]: Using cached product context: machine assigned for product: 6902D9BAA63DE414D8351E7A80D0B14A
MSI (s) (1C:84) [12:40:00:324]: Setting cached product context: machine assigned for product: 6AEB8EF9DAEEBBF4B82FC9D4C2D5283A
MSI (s) (1C:84) [12:40:00:324]: Using cached product context: machine assigned for product: 6AEB8EF9DAEEBBF4B82FC9D4C2D5283A
MSI (s) (1C:84) [12:40:00:324]: Setting cached product context: machine assigned for product: 6B1062D2F75188F46BB65BD22BE1BAD2
MSI (s) (1C:84) [12:40:00:324]: Using cached product context: machine assigned for product: 6B1062D2F75188F46BB65BD22BE1BAD2
MSI (s) (1C:84) [12:40:00:324]: Setting cached product context: machine assigned for product: 6B99EF7A770E25F4CBA62EC433F8C332
MSI (s) (1C:84) [12:40:00:324]: Using cached product context: machine assigned for product: 6B99EF7A770E25F4CBA62EC433F8C332
MSI (s) (1C:84) [12:40:00:324]: Setting cached product context: machine assigned for product: 6E815EB96CCE9A53884E7857C57002F0
MSI (s) (1C:84) [12:40:00:324]: Using cached product context: machine assigned for product: 6E815EB96CCE9A53884E7857C57002F0
MSI (s) (1C:84) [12:40:00:324]: Setting cached product context: machine assigned for product: 6E8A266FCD4F2A1409E1C8110F44DBCE
MSI (s) (1C:84) [12:40:00:324]: Using cached product context: machine assigned for product: 6E8A266FCD4F2A1409E1C8110F44DBCE
MSI (s) (1C:84) [12:40:00:324]: Setting cached product context: machine assigned for product: 72036F27845AF444DB65CEA8AFA83966
MSI (s) (1C:84) [12:40:00:324]: Using cached product context: machine assigned for product: 72036F27845AF444DB65CEA8AFA83966
MSI (s) (1C:84) [12:40:00:324]: Setting cached product context: machine assigned for product: 75997DDB1085D2A40BE958E2F76AD410
MSI (s) (1C:84) [12:40:00:324]: Using cached product context: machine assigned for product: 75997DDB1085D2A40BE958E2F76AD410
MSI (s) (1C:84) [12:40:00:324]: Setting cached product context: machine assigned for product: 812A1F62851370143B6A73DF16EC9E96
MSI (s) (1C:84) [12:40:00:324]: Using cached product context: machine assigned for product: 812A1F62851370143B6A73DF16EC9E96
MSI (s) (1C:84) [12:40:00:325]: Setting cached product context: machine assigned for product: 829D1CD5F85BD004098250C7C37C6AA4
MSI (s) (1C:84) [12:40:00:325]: Using cached product context: machine assigned for product: 829D1CD5F85BD004098250C7C37C6AA4
MSI (s) (1C:84) [12:40:00:325]: Setting cached product context: machine assigned for product: 830FB9FB30EFD924B962F20ADF570625
MSI (s) (1C:84) [12:40:00:325]: Using cached product context: machine assigned for product: 830FB9FB30EFD924B962F20ADF570625
MSI (s) (1C:84) [12:40:00:325]: Setting cached product context: machine assigned for product: 8438DFDDC850B4F4585ED647D0A43BEF
MSI (s) (1C:84) [12:40:00:325]: Using cached product context: machine assigned for product: 8438DFDDC850B4F4585ED647D0A43BEF
MSI (s) (1C:84) [12:40:00:325]: Setting cached product context: machine assigned for product: 88B87010189257F4690BB8222E2DED30
MSI (s) (1C:84) [12:40:00:325]: Using cached product context: machine assigned for product: 88B87010189257F4690BB8222E2DED30
MSI (s) (1C:84) [12:40:00:325]: Setting cached product context: machine assigned for product: 90404A0900063D11C8EF10054038389C
MSI (s) (1C:84) [12:40:00:325]: Using cached product context: machine assigned for product: 90404A0900063D11C8EF10054038389C
MSI (s) (1C:84) [12:40:00:325]: Setting cached product context: machine assigned for product: 983B05722D2A359499AC721C2F8A6EDF
MSI (s) (1C:84) [12:40:00:325]: Using cached product context: machine assigned for product: 983B05722D2A359499AC721C2F8A6EDF
MSI (s) (1C:84) [12:40:00:325]: Setting cached product context: machine assigned for product: 99CB5E15780AFFC4D839649230AEE721
MSI (s) (1C:84) [12:40:00:325]: Using cached product context: machine assigned for product: 99CB5E15780AFFC4D839649230AEE721
MSI (s) (1C:84) [12:40:00:325]: Setting cached product context: machine assigned for product: 9eab5ec6ac3d99b498a1d16c1c815acf
MSI (s) (1C:84) [12:40:00:325]: Using cached product context: machine assigned for product: 9eab5ec6ac3d99b498a1d16c1c815acf
MSI (s) (1C:84) [12:40:00:326]: Setting cached product context: machine assigned for product: A10173754C72A804A8751DCD87FD484B
MSI (s) (1C:84) [12:40:00:326]: Using cached product context: machine assigned for product: A10173754C72A804A8751DCD87FD484B
MSI (s) (1C:84) [12:40:00:326]: Setting cached product context: machine assigned for product: A746A9E95BA7FB04D9B0234915770077
MSI (s) (1C:84) [12:40:00:326]: Using cached product context: machine assigned for product: A746A9E95BA7FB04D9B0234915770077
MSI (s) (1C:84) [12:40:00:326]: Setting cached product context: machine assigned for product: A89487CC85CA37F469D723AF3383A946
MSI (s) (1C:84) [12:40:00:326]: Using cached product context: machine assigned for product: A89487CC85CA37F469D723AF3383A946
MSI (s) (1C:84) [12:40:00:326]: Setting cached product context: machine assigned for product: ABB018EA4B26C504A9AED00537B2D151
MSI (s) (1C:84) [12:40:00:326]: Using cached product context: machine assigned for product: ABB018EA4B26C504A9AED00537B2D151
MSI (s) (1C:84) [12:40:00:326]: Setting cached product context: machine assigned for product: B388F60A79E5F684DB22E7BA778E7F10
MSI (s) (1C:84) [12:40:00:326]: Using cached product context: machine assigned for product: B388F60A79E5F684DB22E7BA778E7F10
MSI (s) (1C:84) [12:40:00:326]: Setting cached product context: machine assigned for product: B3F2E77A23C44AA4E8C1FFC0380D49F2
MSI (s) (1C:84) [12:40:00:326]: Using cached product context: machine assigned for product: B3F2E77A23C44AA4E8C1FFC0380D49F2
MSI (s) (1C:84) [12:40:00:326]: Setting cached product context: machine assigned for product: B4263B2FEB52F644190D3DDE279269A3
MSI (s) (1C:84) [12:40:00:326]: Using cached product context: machine assigned for product: B4263B2FEB52F644190D3DDE279269A3
MSI (s) (1C:84) [12:40:00:326]: Setting cached product context: machine assigned for product: B56A5C8193A05B049B853650A5AF6BC5
MSI (s) (1C:84) [12:40:00:326]: Using cached product context: machine assigned for product: B56A5C8193A05B049B853650A5AF6BC5
MSI (s) (1C:84) [12:40:00:327]: Setting cached product context: machine assigned for product: B8753D09F9FD62C469073ECB9B526C21
MSI (s) (1C:84) [12:40:00:327]: Using cached product context: machine assigned for product: B8753D09F9FD62C469073ECB9B526C21
MSI (s) (1C:84) [12:40:00:327]: Setting cached product context: machine assigned for product: B88EE04BA00466241AB73EED469E4413
MSI (s) (1C:84) [12:40:00:327]: Using cached product context: machine assigned for product: B88EE04BA00466241AB73EED469E4413
MSI (s) (1C:84) [12:40:00:327]: Setting cached product context: machine assigned for product: BA342DECAB7C24D3699041FEA5F66C10
MSI (s) (1C:84) [12:40:00:327]: Using cached product context: machine assigned for product: BA342DECAB7C24D3699041FEA5F66C10
MSI (s) (1C:84) [12:40:00:327]: Setting cached product context: machine assigned for product: BD28A7C2CB968914CA62BB68F2B14E0D
MSI (s) (1C:84) [12:40:00:327]: Using cached product context: machine assigned for product: BD28A7C2CB968914CA62BB68F2B14E0D
MSI (s) (1C:84) [12:40:00:327]: Setting cached product context: machine assigned for product: BDF3FCA96E8CC444C846312A127FFBDF
MSI (s) (1C:84) [12:40:00:327]: Using cached product context: machine assigned for product: BDF3FCA96E8CC444C846312A127FFBDF
MSI (s) (1C:84) [12:40:00:327]: Setting cached product context: machine assigned for product: BE4EBED704B66673BB53C5BB3C58AD73
MSI (s) (1C:84) [12:40:00:327]: Using cached product context: machine assigned for product: BE4EBED704B66673BB53C5BB3C58AD73
MSI (s) (1C:84) [12:40:00:327]: Setting cached product context: machine assigned for product: c1c4f01781cc94c4c8fb1542c0981a2a
MSI (s) (1C:84) [12:40:00:327]: Using cached product context: machine assigned for product: c1c4f01781cc94c4c8fb1542c0981a2a
MSI (s) (1C:84) [12:40:00:327]: Setting cached product context: machine assigned for product: C2DAA1748709CAD4DB34AF01BFC7F3EC
MSI (s) (1C:84) [12:40:00:328]: Using cached product context: machine assigned for product: C2DAA1748709CAD4DB34AF01BFC7F3EC
MSI (s) (1C:84) [12:40:00:328]: Setting cached product context: machine assigned for product: C9A2212A996A5634DA8F86EFCA21D516
MSI (s) (1C:84) [12:40:00:328]: Using cached product context: machine assigned for product: C9A2212A996A5634DA8F86EFCA21D516
MSI (s) (1C:84) [12:40:00:328]: Setting cached product context: machine assigned for product: CC32EF5B15105954483C1FEDF644EFB9
MSI (s) (1C:84) [12:40:00:328]: Using cached product context: machine assigned for product: CC32EF5B15105954483C1FEDF644EFB9
MSI (s) (1C:84) [12:40:00:328]: Setting cached product context: machine assigned for product: CDB4FCE47838A923BA9EFC75898FB42B
MSI (s) (1C:84) [12:40:00:328]: Using cached product context: machine assigned for product: CDB4FCE47838A923BA9EFC75898FB42B
MSI (s) (1C:84) [12:40:00:328]: Setting cached product context: machine assigned for product: CF203B62EA3902C42ABADE461E193E07
MSI (s) (1C:84) [12:40:00:328]: Using cached product context: machine assigned for product: CF203B62EA3902C42ABADE461E193E07
MSI (s) (1C:84) [12:40:00:328]: Setting cached product context: machine assigned for product: CFD2C1F142D260E3CB8B271543DA9F98
MSI (s) (1C:84) [12:40:00:328]: Using cached product context: machine assigned for product: CFD2C1F142D260E3CB8B271543DA9F98
MSI (s) (1C:84) [12:40:00:328]: Setting cached product context: machine assigned for product: D0B6F432EA017BB42B3F4ED8841659D2
MSI (s) (1C:84) [12:40:00:328]: Using cached product context: machine assigned for product: D0B6F432EA017BB42B3F4ED8841659D2
MSI (s) (1C:84) [12:40:00:328]: Setting cached product context: machine assigned for product: D20352A90C039D93DBF6126ECE614057
MSI (s) (1C:84) [12:40:00:328]: Using cached product context: machine assigned for product: D20352A90C039D93DBF6126ECE614057
MSI (s) (1C:84) [12:40:00:329]: Setting cached product context: machine assigned for product: D30CF9A3586C138449FCE4FD3D474979
MSI (s) (1C:84) [12:40:00:329]: Using cached product context: machine assigned for product: D30CF9A3586C138449FCE4FD3D474979
MSI (s) (1C:84) [12:40:00:329]: Setting cached product context: machine assigned for product: D5001DEF8CBC5D542A88FF7CBB031412
MSI (s) (1C:84) [12:40:00:329]: Using cached product context: machine assigned for product: D5001DEF8CBC5D542A88FF7CBB031412
MSI (s) (1C:84) [12:40:00:329]: Setting cached product context: machine assigned for product: D70D5367727BF69449ACA86CE0C004EC
MSI (s) (1C:84) [12:40:00:329]: Using cached product context: machine assigned for product: D70D5367727BF69449ACA86CE0C004EC
MSI (s) (1C:84) [12:40:00:329]: Setting cached product context: machine assigned for product: D7314F9862C648A4DB8BE2A5B47BE100
MSI (s) (1C:84) [12:40:00:329]: Using cached product context: machine assigned for product: D7314F9862C648A4DB8BE2A5B47BE100
MSI (s) (1C:84) [12:40:00:329]: Setting cached product context: machine assigned for product: DDA39468D428E8B4DB27C8D5DC5CA217
MSI (s) (1C:84) [12:40:00:329]: Using cached product context: machine assigned for product: DDA39468D428E8B4DB27C8D5DC5CA217
MSI (s) (1C:84) [12:40:00:329]: Setting cached product context: machine assigned for product: E4AD907C4CD559140B59AF39BA1EFBA2
MSI (s) (1C:84) [12:40:00:329]: Using cached product context: machine assigned for product: E4AD907C4CD559140B59AF39BA1EFBA2
MSI (s) (1C:84) [12:40:00:329]: Setting cached product context: machine assigned for product: E53B08216D22271418A3F85F6654D6EE
MSI (s) (1C:84) [12:40:00:329]: Using cached product context: machine assigned for product: E53B08216D22271418A3F85F6654D6EE
MSI (s) (1C:84) [12:40:00:329]: Setting cached product context: machine assigned for product: E6CE760594331E24C8B41759DC118CBA
MSI (s) (1C:84) [12:40:00:329]: Using cached product context: machine assigned for product: E6CE760594331E24C8B41759DC118CBA
MSI (s) (1C:84) [12:40:00:330]: Setting cached product context: machine assigned for product: E8C8AD98582F04D4DBC7C47AF499F3CA
MSI (s) (1C:84) [12:40:00:330]: Using cached product context: machine assigned for product: E8C8AD98582F04D4DBC7C47AF499F3CA
MSI (s) (1C:84) [12:40:00:330]: Setting cached product context: machine assigned for product: EBDA18E27DED45B4C9D8BF8D582C955C
MSI (s) (1C:84) [12:40:00:330]: Using cached product context: machine assigned for product: EBDA18E27DED45B4C9D8BF8D582C955C
MSI (s) (1C:84) [12:40:00:330]: Setting cached product context: machine assigned for product: EDB32C8D84749D449ADDA86BE41BB83E
MSI (s) (1C:84) [12:40:00:330]: Using cached product context: machine assigned for product: EDB32C8D84749D449ADDA86BE41BB83E
MSI (s) (1C:84) [12:40:00:330]: Setting cached product context: machine assigned for product: EDED107488810E94AB5E58875729C42A
MSI (s) (1C:84) [12:40:00:330]: Using cached product context: machine assigned for product: EDED107488810E94AB5E58875729C42A
MSI (s) (1C:84) [12:40:00:330]: Setting cached product context: machine assigned for product: EE3C5F35DE50038499B4052B0F5DF0EC
MSI (s) (1C:84) [12:40:00:330]: Using cached product context: machine assigned for product: EE3C5F35DE50038499B4052B0F5DF0EC
MSI (s) (1C:84) [12:40:00:330]: Setting cached product context: machine assigned for product: EE97D8821D2AFA2459790BDACC328ADE
MSI (s) (1C:84) [12:40:00:330]: Using cached product context: machine assigned for product: EE97D8821D2AFA2459790BDACC328ADE
MSI (s) (1C:84) [12:40:00:330]: Setting cached product context: machine assigned for product: EED07F63FBE17074FA2A0E53EEEAAB1A
MSI (s) (1C:84) [12:40:00:330]: Using cached product context: machine assigned for product: EED07F63FBE17074FA2A0E53EEEAAB1A
MSI (s) (1C:84) [12:40:00:330]: Setting cached product context: machine assigned for product: EFEE0228DC83E77358593193D847A0EC
MSI (s) (1C:84) [12:40:00:330]: Using cached product context: machine assigned for product: EFEE0228DC83E77358593193D847A0EC
MSI (s) (1C:84) [12:40:00:331]: Setting cached product context: machine assigned for product: F132429DD20DB0E45B11CCA4E0E35D74
MSI (s) (1C:84) [12:40:00:331]: Using cached product context: machine assigned for product: F132429DD20DB0E45B11CCA4E0E35D74
MSI (s) (1C:84) [12:40:00:331]: Setting cached product context: machine assigned for product: F31A4E64762B44349AF3B7983475CABF
MSI (s) (1C:84) [12:40:00:331]: Using cached product context: machine assigned for product: F31A4E64762B44349AF3B7983475CABF
MSI (s) (1C:84) [12:40:00:331]: Setting cached product context: machine assigned for product: F60730A4A66673047777F5728467D401
MSI (s) (1C:84) [12:40:00:331]: Using cached product context: machine assigned for product: F60730A4A66673047777F5728467D401
MSI (s) (1C:84) [12:40:00:331]: Setting cached product context: machine assigned for product: F6E7BA2742CBE184C854A15B3BDD97D5
MSI (s) (1C:84) [12:40:00:331]: Using cached product context: machine assigned for product: F6E7BA2742CBE184C854A15B3BDD97D5
MSI (s) (1C:84) [12:40:00:331]: Setting cached product context: machine assigned for product: FB540C64F3B24CB4E8C4000EFCB89DBD
MSI (s) (1C:84) [12:40:00:331]: Using cached product context: machine assigned for product: FB540C64F3B24CB4E8C4000EFCB89DBD
MSI (s) (1C:84) [12:40:00:331]: Setting cached product context: machine assigned for product: FC38113FF01E1ED4BB95C6F03FE884E1
MSI (s) (1C:84) [12:40:00:331]: Using cached product context: machine assigned for product: FC38113FF01E1ED4BB95C6F03FE884E1
MSI (s) (1C:84) [12:40:00:342]: SRSetRestorePoint skipped for this transaction.
MSI (s) (1C:84) [12:40:00:348]: File will have security applied from OpCode.
MSI (s) (1C:84) [12:40:00:407]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\BEW-1b66c37f847049b1b780290871104a25\temp\ScSetup\Enterprise Vault File System Archiving x64.msi' against software restriction policy
MSI (s) (1C:84) [12:40:00:407]: SOFTWARE RESTRICTION POLICY: C:\BEW-1b66c37f847049b1b780290871104a25\temp\ScSetup\Enterprise Vault File System Archiving x64.msi has a digital signature
MSI (s) (1C:84) [12:40:00:591]: SOFTWARE RESTRICTION POLICY: C:\BEW-1b66c37f847049b1b780290871104a25\temp\ScSetup\Enterprise Vault File System Archiving x64.msi is permitted to run at the 'unrestricted' authorization level.
MSI (s) (1C:84) [12:40:00:591]: End dialog not enabled
MSI (s) (1C:84) [12:40:00:591]: Original package ==> C:\BEW-1b66c37f847049b1b780290871104a25\temp\ScSetup\Enterprise Vault File System Archiving x64.msi
MSI (s) (1C:84) [12:40:00:591]: Package we're running from ==> C:\Windows\Installer\2f8208ef.msi
MSI (s) (1C:84) [12:40:00:605]: APPCOMPAT: Compatibility mode property overrides found.
MSI (s) (1C:84) [12:40:00:605]: APPCOMPAT: looking for appcompat database entry with ProductCode '{466B80EA-B591-47B9-B225-2C4F8483E212}'.
MSI (s) (1C:84) [12:40:00:605]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (1C:84) [12:40:00:610]: MSCOREE not loaded loading copy from system32
MSI (s) (1C:84) [12:40:00:613]: Machine policy value 'TransformsSecure' is 1
MSI (s) (1C:84) [12:40:00:613]: Machine policy value 'DisablePatch' is 0
MSI (s) (1C:84) [12:40:00:613]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (1C:84) [12:40:00:613]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (1C:84) [12:40:00:614]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (1C:84) [12:40:00:614]: Enabling baseline caching for this transaction since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor update patch is active
MSI (s) (1C:84) [12:40:00:614]: APPCOMPAT: looking for appcompat database entry with ProductCode '{466B80EA-B591-47B9-B225-2C4F8483E212}'.
MSI (s) (1C:84) [12:40:00:614]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (1C:84) [12:40:00:614]: Transforms are not secure.
MSI (s) (1C:84) [12:40:00:615]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Windows\Temp\EVFSAInst.log'.
MSI (s) (1C:84) [12:40:00:615]: Command Line: REBOOT=ReallySuppress FEATURE_PLACEHOLDER=1 ALLUSERS=2 VSAUSER=CRAWCO-AU\evadmin CURRENTDIRECTORY=C:\Windows\system32 CLIENTUILEVEL=3 CLIENTPROCESSID=15224
MSI (s) (1C:84) [12:40:00:615]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{2F53B326-847B-4400-8FB5-3E0E70C0E59F}'.
MSI (s) (1C:84) [12:40:00:615]: Product Code passed to Engine.Initialize:           ''
MSI (s) (1C:84) [12:40:00:615]: Product Code from property table before transforms: '{466B80EA-B591-47B9-B225-2C4F8483E212}'
MSI (s) (1C:84) [12:40:00:615]: Product Code from property table after transforms:  '{466B80EA-B591-47B9-B225-2C4F8483E212}'
MSI (s) (1C:84) [12:40:00:615]: Product not registered: beginning first-time install
MSI (s) (1C:84) [12:40:00:615]: PROPERTY CHANGE: Modifying ALLUSERS property. Its current value is '1'. Its new value: '2'.
MSI (s) (1C:84) [12:40:00:615]: PROPERTY CHANGE: Modifying ALLUSERS property. Its current value is '2'. Its new value: '1'.
MSI (s) (1C:84) [12:40:00:615]: Product {466B80EA-B591-47B9-B225-2C4F8483E212} is not managed.
MSI (s) (1C:84) [12:40:00:615]: MSI_LUA: Credential prompt not required, user is an admin
MSI (s) (1C:84) [12:40:00:619]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (s) (1C:84) [12:40:00:619]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (1C:84) [12:40:00:619]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (1C:84) [12:40:00:619]: Adding new sources is allowed.
MSI (s) (1C:84) [12:40:00:620]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (s) (1C:84) [12:40:00:620]: Package name extracted from package path: 'Enterprise Vault File System Archiving x64.msi'
MSI (s) (1C:84) [12:40:00:620]: Package to be registered: 'Enterprise Vault File System Archiving x64.msi'
MSI (s) (1C:84) [12:40:00:622]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (s) (1C:84) [12:40:00:622]: Machine policy value 'DisableMsi' is 1
MSI (s) (1C:84) [12:40:00:623]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (1C:84) [12:40:00:623]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (1C:84) [12:40:00:623]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (s) (1C:84) [12:40:00:627]: Running product '{466B80EA-B591-47B9-B225-2C4F8483E212}' with elevated privileges: Product is assigned.
MSI (s) (1C:84) [12:40:00:627]: PROPERTY CHANGE: Adding REBOOT property. Its value is 'ReallySuppress'.
MSI (s) (1C:84) [12:40:00:627]: PROPERTY CHANGE: Modifying ALLUSERS property. Its current value is '1'. Its new value: '2'.
MSI (s) (1C:84) [12:40:00:627]: PROPERTY CHANGE: Adding VSAUSER property. Its value is 'CRAWCO-AU\evadmin'.
MSI (s) (1C:84) [12:40:00:627]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Windows\system32'.
MSI (s) (1C:84) [12:40:00:627]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.
MSI (s) (1C:84) [12:40:00:627]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '15224'.
MSI (s) (1C:84) [12:40:00:627]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0
MSI (s) (1C:84) [12:40:00:637]: PROPERTY CHANGE: Adding MsiRestartManagerSessionKey property. Its value is '81ebdc2fb613a8469d3c399aae552667'.
MSI (s) (1C:84) [12:40:00:637]: RESTART MANAGER: Session opened.
MSI (s) (1C:84) [12:40:00:637]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'.
MSI (s) (1C:84) [12:40:00:637]: PROPERTY CHANGE: Modifying ALLUSERS property. Its current value is '2'. Its new value: '1'.
MSI (s) (1C:84) [12:40:00:637]: TRANSFORMS property is now:
MSI (s) (1C:84) [12:40:00:637]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (s) (1C:84) [12:40:00:639]: SHELL32::SHGetFolderPath returned: C:\Users\evadmin\AppData\Roaming
MSI (s) (1C:84) [12:40:00:640]: SHELL32::SHGetFolderPath returned: C:\Users\evadmin\Favorites
MSI (s) (1C:84) [12:40:00:642]: SHELL32::SHGetFolderPath returned: C:\Users\evadmin\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (s) (1C:84) [12:40:00:643]: SHELL32::SHGetFolderPath returned: C:\Users\evadmin\Documents
MSI (s) (1C:84) [12:40:00:644]: SHELL32::SHGetFolderPath returned: C:\Users\evadmin\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (s) (1C:84) [12:40:00:646]: SHELL32::SHGetFolderPath returned: C:\Users\evadmin\AppData\Roaming\Microsoft\Windows\Recent
MSI (s) (1C:84) [12:40:00:647]: SHELL32::SHGetFolderPath returned: C:\Users\evadmin\AppData\Roaming\Microsoft\Windows\SendTo
MSI (s) (1C:84) [12:40:00:649]: SHELL32::SHGetFolderPath returned: C:\Users\evadmin\AppData\Roaming\Microsoft\Windows\Templates
MSI (s) (1C:84) [12:40:00:649]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (s) (1C:84) [12:40:00:650]: SHELL32::SHGetFolderPath returned: C:\Users\evadmin\AppData\Local
MSI (s) (1C:84) [12:40:00:652]: SHELL32::SHGetFolderPath returned: C:\Users\evadmin\Pictures
MSI (s) (1C:84) [12:40:00:655]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (1C:84) [12:40:00:656]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (1C:84) [12:40:00:658]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (s) (1C:84) [12:40:00:659]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (s) (1C:84) [12:40:00:661]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (s) (1C:84) [12:40:00:664]: SHELL32::SHGetFolderPath returned: C:\Users\evadmin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (1C:84) [12:40:00:665]: SHELL32::SHGetFolderPath returned: C:\Users\evadmin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (1C:84) [12:40:00:667]: SHELL32::SHGetFolderPath returned: C:\Users\evadmin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (s) (1C:84) [12:40:00:668]: SHELL32::SHGetFolderPath returned: C:\Users\evadmin\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (s) (1C:84) [12:40:00:670]: SHELL32::SHGetFolderPath returned: C:\Users\evadmin\Desktop
MSI (s) (1C:84) [12:40:00:672]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (s) (1C:84) [12:40:00:672]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
MSI (s) (1C:84) [12:40:00:673]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (s) (1C:84) [12:40:00:678]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
MSI (s) (1C:84) [12:40:00:678]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
MSI (s) (1C:84) [12:40:00:678]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (s) (1C:84) [12:40:00:678]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (1C:84) [12:40:00:678]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Windows User'.
MSI (s) (1C:84) [12:40:00:678]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (1C:84) [12:40:00:678]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\2f8208ef.msi'.
MSI (s) (1C:84) [12:40:00:678]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\BEW-1b66c37f847049b1b780290871104a25\temp\ScSetup\Enterprise Vault File System Archiving x64.msi'.
MSI (s) (1C:84) [12:40:00:678]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (s) (1C:84) [12:40:00:679]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install
MSI (s) (1C:84) [12:40:00:679]: Note: 1: 2205 2:  3: PatchPackage
MSI (s) (1C:84) [12:40:00:679]: Machine policy value 'DisableRollback' is 0
MSI (s) (1C:84) [12:40:00:679]: User policy value 'DisableRollback' is 0
MSI (s) (1C:84) [12:40:00:680]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.
=== Logging started: 6/11/2014  12:40:00 ===
MSI (s) (1C:84) [12:40:00:680]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (s) (1C:84) [12:40:00:680]: Doing action: INSTALL
Action start 12:40:00: INSTALL.
MSI (s) (1C:84) [12:40:00:681]: Running ExecuteSequence
MSI (s) (1C:84) [12:40:00:682]: Doing action: CommonAppDataFolder.F66FCDA0_45CC_41F7_8F71_A017232C11E5
MSI (s) (1C:84) [12:40:00:682]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'CommonAppDataFolder.F66FCDA0_45CC_41F7_8F71_A017232C11E5'
MSI (s) (1C:84) [12:40:00:682]: PROPERTY CHANGE: Adding CommonAppDataFolder.F66FCDA0_45CC_41F7_8F71_A017232C11E5 property. Its value is 'C:\ProgramData\'.
Action start 12:40:00: CommonAppDataFolder.F66FCDA0_45CC_41F7_8F71_A017232C11E5.
MSI (s) (1C:84) [12:40:00:683]: Doing action: SystemFolder.57BB5788_72CC_46F1_8A3F_F61783345D33
Action ended 12:40:00: CommonAppDataFolder.F66FCDA0_45CC_41F7_8F71_A017232C11E5. Return value 1.
MSI (s) (1C:84) [12:40:00:683]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'SystemFolder.57BB5788_72CC_46F1_8A3F_F61783345D33'
MSI (s) (1C:84) [12:40:00:683]: PROPERTY CHANGE: Adding SystemFolder.57BB5788_72CC_46F1_8A3F_F61783345D33 property. Its value is 'C:\Windows\SysWOW64\'.
Action start 12:40:00: SystemFolder.57BB5788_72CC_46F1_8A3F_F61783345D33.
MSI (s) (1C:84) [12:40:00:684]: Doing action: CommonAppDataFolder.D2575BC1_CA0B_4EF2_B52C_AA0901B0ECC7
Action ended 12:40:00: SystemFolder.57BB5788_72CC_46F1_8A3F_F61783345D33. Return value 1.
MSI (s) (1C:84) [12:40:00:684]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'CommonAppDataFolder.D2575BC1_CA0B_4EF2_B52C_AA0901B0ECC7'
MSI (s) (1C:84) [12:40:00:684]: PROPERTY CHANGE: Adding CommonAppDataFolder.D2575BC1_CA0B_4EF2_B52C_AA0901B0ECC7 property. Its value is 'C:\ProgramData\'.
Action start 12:40:00: CommonAppDataFolder.D2575BC1_CA0B_4EF2_B52C_AA0901B0ECC7.
MSI (s) (1C:84) [12:40:00:685]: Doing action: SystemFolder.D2575BC1_CA0B_4EF2_B52C_AA0901B0ECC7
Action ended 12:40:00: CommonAppDataFolder.D2575BC1_CA0B_4EF2_B52C_AA0901B0ECC7. Return value 1.
MSI (s) (1C:84) [12:40:00:685]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'SystemFolder.D2575BC1_CA0B_4EF2_B52C_AA0901B0ECC7'
MSI (s) (1C:84) [12:40:00:685]: PROPERTY CHANGE: Adding SystemFolder.D2575BC1_CA0B_4EF2_B52C_AA0901B0ECC7 property. Its value is 'C:\Windows\SysWOW64\'.
Action start 12:40:00: SystemFolder.D2575BC1_CA0B_4EF2_B52C_AA0901B0ECC7.
MSI (s) (1C:84) [12:40:00:686]: Doing action: ISSetAllUsers
Action ended 12:40:00: SystemFolder.D2575BC1_CA0B_4EF2_B52C_AA0901B0ECC7. Return value 1.
MSI (s) (1C:84) [12:40:00:686]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'ISSetAllUsers'
MSI (s) (1C:84) [12:40:00:720]: Creating MSIHANDLE (1) of type 790542 for thread 11652
MSI (s) (1C:40) [12:40:00:723]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIA46.tmp, Entrypoint: SetAllUsers
MSI (s) (1C:08) [12:40:00:723]: Generating random cookie.
MSI (s) (1C:08) [12:40:00:727]: Created Custom Action Server with PID 17320 (0x43A8).
MSI (s) (1C:50) [12:40:00:792]: Running as a service.
MSI (s) (1C:50) [12:40:00:795]: Hello, I'm your 32bit Impersonated custom action server.
MSI (s) (1C!48) [12:40:00:800]: Creating MSIHANDLE (2) of type 790531 for thread 12360
Action start 12:40:00: ISSetAllUsers.
MSI (s) (1C!48) [12:40:00:801]: Closing MSIHANDLE (2) of type 790531 for thread 12360
MSI (s) (1C!48) [12:40:00:802]: Creating MSIHANDLE (3) of type 790541 for thread 12360
MSI (s) (1C!48) [12:40:00:802]: Creating MSIHANDLE (4) of type 790531 for thread 12360
InstallShield 12:40:00: Begin SetAllUsers()
MSI (s) (1C!48) [12:40:00:803]: Closing MSIHANDLE (4) of type 790531 for thread 12360
MSI (s) (1C!48) [12:40:00:803]: Creating MSIHANDLE (5) of type 790540 for thread 12360
MSI (s) (1C!48) [12:40:00:803]: Creating MSIHANDLE (6) of type 790531 for thread 12360
MSI (s) (1C!48) [12:40:00:803]: Creating MSIHANDLE (7) of type 790531 for thread 12360
InstallShield 12:40:00: Getting records from Upgrade table
MSI (s) (1C!48) [12:40:00:804]: Closing MSIHANDLE (7) of type 790531 for thread 12360
MSI (s) (1C!48) [12:40:00:804]: Creating MSIHANDLE (8) of type 790531 for thread 12360
InstallShield 12:40:00: UpgradeCode: {2B86ABE4-AA65-4C62-B768-B118365B4343}    MinVersion:     MaxVersion: 11.0.1351    Language:     Attributes: 1025
MSI (s) (1C!48) [12:40:00:805]: Closing MSIHANDLE (8) of type 790531 for thread 12360
MSI (s) (1C!48) [12:40:00:806]: Creating MSIHANDLE (9) of type 790531 for thread 12360
InstallShield 12:40:00: Checking related product {46E4A13F-B267-4344-A93F-7B894357ACFB}
MSI (s) (1C!48) [12:40:00:806]: Closing MSIHANDLE (9) of type 790531 for thread 12360
MSI (s) (1C!48) [12:40:00:807]: PROPERTY CHANGE: Adding IS_MAJOR_UPGRADE property. Its value is 'Yes'.
MSI (s) (1C!48) [12:40:00:807]: Creating MSIHANDLE (10) of type 790531 for thread 12360
InstallShield 12:40:00:     Symantec Enterprise Vault - FSA Agent (x64) 10.0.3.1090    {46E4A13F-B267-4344-A93F-7B894357ACFB}    1033    10.0.13378     ***Related***
MSI (s) (1C!48) [12:40:00:808]: Closing MSIHANDLE (10) of type 790531 for thread 12360
MSI (s) (1C!48) [12:40:00:808]: Creating MSIHANDLE (11) of type 790531 for thread 12360
InstallShield 12:40:00: ALLUSERS of related product {46E4A13F-B267-4344-A93F-7B894357ACFB} is = 1
MSI (s) (1C!48) [12:40:00:809]: Closing MSIHANDLE (11) of type 790531 for thread 12360
MSI (s) (1C!48) [12:40:00:809]: Closing MSIHANDLE (6) of type 790531 for thread 12360
MSI (s) (1C!48) [12:40:00:809]: Closing MSIHANDLE (5) of type 790540 for thread 12360
MSI (s) (1C!48) [12:40:00:809]: Closing MSIHANDLE (3) of type 790541 for thread 12360
MSI (s) (1C:40) [12:40:00:809]: Closing MSIHANDLE (1) of type 790542 for thread 11652
InstallShield 12:40:00: End SetAllUsers()
MSI (s) (1C:84) [12:40:00:811]: Doing action: AppSearch
Action ended 12:40:00: ISSetAllUsers. Return value 1.
Action start 12:40:00: AppSearch.
MSI (s) (1C:84) [12:40:00:812]: PROPERTY CHANGE: Adding EVINSTALLEDPATH property. Its value is 'C:\Program Files (x86)\Enterprise Vault\'.
MSI (s) (1C:84) [12:40:00:812]: PROPERTY CHANGE: Adding PREV_EXCLUDED_EXES.35F1BCFE_3533_4308_A7D7_7F394584B599 property. Its value is 'EVPlaceholderService.exe;beremote.exe;'.
MSI (s) (1C:84) [12:40:00:813]: PROPERTY CHANGE: Adding DOTNET20SPX64 property. Its value is '#2'.
MSI (s) (1C:84) [12:40:00:814]: PROPERTY CHANGE: Adding DOTNET20SPX86 property. Its value is '#2'.
MSI (s) (1C:84) [12:40:00:814]: PROPERTY CHANGE: Adding EXPLORER_EXE property. Its value is 'C:\Windows\explorer.exe'.
MSI (s) (1C:84) [12:40:00:815]: Doing action: Set_INSTALLDIR
Action ended 12:40:00: AppSearch. Return value 1.
MSI (s) (1C:84) [12:40:00:815]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'Set_INSTALLDIR'
MSI (s) (1C:84) [12:40:00:815]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'C:\Program Files (x86)\Enterprise Vault\'.
Action start 12:40:00: Set_INSTALLDIR.
MSI (s) (1C:84) [12:40:00:816]: Doing action: Set_TARGETDIR
Action ended 12:40:00: Set_INSTALLDIR. Return value 1.
MSI (s) (1C:84) [12:40:00:817]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'Set_TARGETDIR'
MSI (s) (1C:84) [12:40:00:817]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\Program Files (x86)\Enterprise Vault\'.
Action start 12:40:00: Set_TARGETDIR.
MSI (s) (1C:84) [12:40:00:817]: Doing action: LaunchConditions
Action ended 12:40:00: Set_TARGETDIR. Return value 1.
MSI (s) (1C:84) [12:40:00:818]: Note: 1: 2205 2:  3: LaunchCondition
MSI (s) (1C:84) [12:40:00:818]: Note: 1: 2228 2:  3: LaunchCondition 4: SELECT `Condition`, `Description` FROM `LaunchCondition`
Action start 12:40:00: LaunchConditions.
MSI (s) (1C:84) [12:40:00:818]: Doing action: FindRelatedProducts
Action ended 12:40:00: LaunchConditions. Return value 0.
MSI (s) (1C:84) [12:40:00:819]: Using cached product context: machine assigned for product: F31A4E64762B44349AF3B7983475CABF
MSI (s) (1C:84) [12:40:00:819]: Using cached product context: machine assigned for product: F31A4E64762B44349AF3B7983475CABF
MSI (s) (1C:84) [12:40:00:819]: Using cached product context: machine assigned for product: F31A4E64762B44349AF3B7983475CABF
Action start 12:40:00: FindRelatedProducts.
MSI (s) (1C:84) [12:40:00:819]: PROPERTY CHANGE: Adding OLDPRODUCTS property. Its value is '{46E4A13F-B267-4344-A93F-7B894357ACFB}'.
MSI (s) (1C:84) [12:40:00:819]: PROPERTY CHANGE: Adding MIGRATE property. Its value is '{46E4A13F-B267-4344-A93F-7B894357ACFB}'.
MSI (s) (1C:84) [12:40:00:819]: Using cached product context: machine assigned for product: F31A4E64762B44349AF3B7983475CABF
MSI (s) (1C:84) [12:40:00:819]: Using cached product context: machine assigned for product: F31A4E64762B44349AF3B7983475CABF
MSI (s) (1C:84) [12:40:00:819]: Using cached product context: machine assigned for product: F31A4E64762B44349AF3B7983475CABF
MSI (s) (1C:84) [12:40:00:820]: Using cached product context: machine assigned for product: F31A4E64762B44349AF3B7983475CABF
MSI (s) (1C:84) [12:40:00:820]: Using cached product context: machine assigned for product: F31A4E64762B44349AF3B7983475CABF
MSI (s) (1C:84) [12:40:00:820]: Using cached product context: machine assigned for product: F31A4E64762B44349AF3B7983475CABF
MSI (s) (1C:84) [12:40:00:820]: Using cached product context: machine assigned for product: F31A4E64762B44349AF3B7983475CABF
MSI (s) (1C:84) [12:40:00:820]: Using cached product context: machine assigned for product: F31A4E64762B44349AF3B7983475CABF
MSI (s) (1C:84) [12:40:00:820]: Using cached product context: machine assigned for product: F31A4E64762B44349AF3B7983475CABF
MSI (s) (1C:84) [12:40:00:820]: Using cached product context: machine assigned for product: F31A4E64762B44349AF3B7983475CABF
MSI (s) (1C:84) [12:40:00:820]: Using cached product context: machine assigned for product: F31A4E64762B44349AF3B7983475CABF
MSI (s) (1C:84) [12:40:00:820]: Using cached product context: machine assigned for product: F31A4E64762B44349AF3B7983475CABF
MSI (s) (1C:84) [12:40:00:820]: Using cached product context: machine assigned for product: F31A4E64762B44349AF3B7983475CABF
MSI (s) (1C:84) [12:40:00:820]: Using cached product context: machine assigned for product: F31A4E64762B44349AF3B7983475CABF
MSI (s) (1C:84) [12:40:00:820]: Using cached product context: machine assigned for product: F31A4E64762B44349AF3B7983475CABF
MSI (s) (1C:84) [12:40:00:820]: Using cached product context: machine assigned for product: c1c4f01781cc94c4c8fb1542c0981a2a
MSI (s) (1C:84) [12:40:00:820]: Using cached product context: machine assigned for product: c1c4f01781cc94c4c8fb1542c0981a2a
MSI (s) (1C:84) [12:40:00:820]: Using cached product context: machine assigned for product: c1c4f01781cc94c4c8fb1542c0981a2a
MSI (s) (1C:84) [12:40:00:821]: PROPERTY CHANGE: Adding VCREDIST_2005_IS_INSTALLED property. Its value is '{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}'.
MSI (s) (1C:84) [12:40:00:821]: Using cached product context: machine assigned for product: 6E815EB96CCE9A53884E7857C57002F0
MSI (s) (1C:84) [12:40:00:821]: Using cached product context: machine assigned for product: 6E815EB96CCE9A53884E7857C57002F0
MSI (s) (1C:84) [12:40:00:821]: Using cached product context: machine assigned for product: 6E815EB96CCE9A53884E7857C57002F0
MSI (s) (1C:84) [12:40:00:821]: PROPERTY CHANGE: Adding VCREDIST_IS_INSTALLED property. Its value is '{9BE518E6-ECC6-35A9-88E4-87755C07200F}'.
MSI (s) (1C:84) [12:40:00:821]: Using cached product context: machine assigned for product: 67D6ECF5CD5FBA732B8B22BAC8DE1B4D
MSI (s) (1C:84) [12:40:00:821]: Using cached product context: machine assigned for product: 67D6ECF5CD5FBA732B8B22BAC8DE1B4D
MSI (s) (1C:84) [12:40:00:821]: Using cached product context: machine assigned for product: 67D6ECF5CD5FBA732B8B22BAC8DE1B4D
MSI (s) (1C:84) [12:40:00:822]: PROPERTY CHANGE: Adding VCREDIST_X64_IS_INSTALLED property. Its value is '{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}'.
MSI (s) (1C:84) [12:40:00:822]: Doing action: set_VCREDIST_8SP1_IS_INSTALLED
Action ended 12:40:00: FindRelatedProducts. Return value 1.
MSI (s) (1C:84) [12:40:00:822]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'set_VCREDIST_8SP1_IS_INSTALLED'
MSI (s) (1C:84) [12:40:00:822]: PROPERTY CHANGE: Adding VCREDIST_8SP1_IS_INSTALLED property. Its value is '1'.
Action start 12:40:00: set_VCREDIST_8SP1_IS_INSTALLED.
MSI (s) (1C:84) [12:40:00:823]: Doing action: set_VCREDIST_8SP1_X64_IS_INSTALLED
Action ended 12:40:00: set_VCREDIST_8SP1_IS_INSTALLED. Return value 1.
MSI (s) (1C:84) [12:40:00:823]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'set_VCREDIST_8SP1_X64_IS_INSTALLED'
MSI (s) (1C:84) [12:40:00:823]: PROPERTY CHANGE: Adding VCREDIST_8SP1_X64_IS_INSTALLED property. Its value is '1'.
Action start 12:40:00: set_VCREDIST_8SP1_X64_IS_INSTALLED.
MSI (s) (1C:84) [12:40:00:824]: Skipping action: Set_REINSTALL_default (condition is false)
MSI (s) (1C:84) [12:40:00:824]: Skipping action: Set_REINSTALLMODE_default (condition is false)
MSI (s) (1C:84) [12:40:00:824]: Doing action: Set_OLDPRODUCTS_35F1BCFE_3533_4308_A7D7_7F394584B599
Action ended 12:40:00: set_VCREDIST_8SP1_X64_IS_INSTALLED. Return value 1.
MSI (s) (1C:84) [12:40:00:824]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'Set_OLDPRODUCTS_35F1BCFE_3533_4308_A7D7_7F394584B599'
MSI (s) (1C:84) [12:40:00:824]: PROPERTY CHANGE: Adding OLDPRODUCTS.35F1BCFE_3533_4308_A7D7_7F394584B599 property. Its value is '{46E4A13F-B267-4344-A93F-7B894357ACFB}'.
Action start 12:40:00: Set_OLDPRODUCTS_35F1BCFE_3533_4308_A7D7_7F394584B599.
MSI (s) (1C:84) [12:40:00:825]: Skipping action: ISPreventDowngrade (condition is false)
MSI (s) (1C:84) [12:40:00:825]: Doing action: CheckMinimumOS
Action ended 12:40:00: Set_OLDPRODUCTS_35F1BCFE_3533_4308_A7D7_7F394584B599. Return value 1.
MSI (s) (1C:84) [12:40:00:825]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'CheckMinimumOS'
Action start 12:40:00: CheckMinimumOS.
MSI (s) (1C:84) [12:40:00:826]: Product: Symantec Enterprise Vault - FSA Agent (x64) 11.0.0.1351 -- Windows Server 2008 or later is required on the file server.

Windows Server 2008 or later is required on the file server.
Action ended 12:40:00: CheckMinimumOS. Return value 3.
Action ended 12:40:00: INSTALL. Return value 3.
Property(S): DiskPrompt = [1]
Property(S): UpgradeCode = {2B86ABE4-AA65-4C62-B768-B118365B4343}
Property(S): MIGRATE = {46E4A13F-B267-4344-A93F-7B894357ACFB}
Property(S): VersionNT = 601
Property(S): OLDPRODUCTS = {46E4A13F-B267-4344-A93F-7B894357ACFB}
Property(S): DoNotRegisterComponents = DirectoryConnectionU.dll.20E64C4F_27D8_47B9_8B92_BBB4A5C686CF;DirectoryServiceps.dll.10CFDA18_C35F_48C5_9EFF_0C3CE8556309
Property(S): VSAUSER = CRAWCO-AU\evadmin
Property(S): EVINSTALLEDPATH = C:\Program Files (x86)\Enterprise Vault\
Property(S): TARGETDIR = C:\Program Files (x86)\Enterprise Vault\
Property(S): IS_MAJOR_UPGRADE = Yes
Property(S): ACTION = INSTALL
Property(S): UILevel = 2
Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(S): OriginalDatabase = C:\BEW-1b66c37f847049b1b780290871104a25\temp\ScSetup\Enterprise Vault File System Archiving x64.msi
Property(S): ProgramFilesFolder = C:\Program Files (x86)\
Property(S): DATABASE = C:\Windows\Installer\2f8208ef.msi
Property(S): Privileged = 1
Property(S): MsiRunningElevated = 1
Property(S): RedirectedDllSupport = 2
Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
Property(S): MsiNetAssemblySupport = 4.0.30319.18408
Property(S): Date = 6/11/2014
Property(S): INSTALLDIR = C:\Program Files (x86)\Enterprise Vault\
Property(S): Time = 12:40:00
Property(S): TTCSupport = 1
Property(S): ColorBits = 32
Property(S): TextInternalLeading = 3
Property(S): TextHeight = 16
Property(S): BorderSide = 1
Property(S): BorderTop = 1
Property(S): CaptionHeight = 19
Property(S): ScreenY = 768
Property(S): ScreenX = 1024
Property(S): SystemLanguageID = 1033
Property(S): ComputerName = SINGDCX1
Property(S): UserLanguageID = 1033
Property(S): UserSID = S-1-5-21-2230575558-3672632046-485794792-31737
Property(S): LogonUser = evadmin
Property(S): MsiTrueAdminUser = 1
Property(S): AdminUser = 1
Property(S): VirtualMemory = 43472
Property(S): PhysicalMemory = 32755
Property(S): Intel = 6
Property(S): Msix64 = 6
Property(S): SystemFolder = C:\Windows\SysWOW64\
Property(S): MsiAMD64 = 6
Property(S): ShellAdvtSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): GPTSupport = 1
Property(S): FontsFolder = C:\Windows\Fonts\
Property(S): CommonAppDataFolder.D2575BC1_CA0B_4EF2_B52C_AA0901B0ECC7 = C:\ProgramData\
Property(S): SystemFolder.D2575BC1_CA0B_4EF2_B52C_AA0901B0ECC7 = C:\Windows\SysWOW64\
Property(S): PREV_EXCLUDED_EXES.35F1BCFE_3533_4308_A7D7_7F394584B599 = EVPlaceholderService.exe;beremote.exe;
Property(S): VersionNT64 = 601
Property(S): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]
Property(S): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]
Property(S): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]
Property(S): ALLUSERS = 1
Property(S): SystemFolder.57BB5788_72CC_46F1_8A3F_F61783345D33 = C:\Windows\SysWOW64\
Property(S): CommonAppDataFolder.F66FCDA0_45CC_41F7_8F71_A017232C11E5 = C:\ProgramData\
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): MyPicturesFolder = C:\Users\evadmin\Pictures\
Property(S): LocalAppDataFolder = C:\Users\evadmin\AppData\Local\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(S): SendToFolder = C:\Users\evadmin\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): RecentFolder = C:\Users\evadmin\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): PrintHoodFolder = C:\Users\evadmin\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): PersonalFolder = C:\Users\evadmin\Documents\
Property(S): NetHoodFolder = C:\Users\evadmin\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): FavoritesFolder = C:\Users\evadmin\Favorites\
Property(S): AppDataFolder = C:\Users\evadmin\AppData\Roaming\
Property(S): DOTNET20SPX64 = #2
Property(S): DOTNET20SPX86 = #2
Property(S): EXPLORER_EXE = C:\Windows\explorer.exe
Property(S): ISCHECKFORPRODUCTUPDATES = 1
Property(S): NewProperty3 = 0
Property(S): ApplicationUsers = AllUsers
Property(S): AgreeToLicense = No
Property(S): _IsMaintenance = Change
Property(S): NewProperty6 = 0
Property(S): RestartManagerOption = CloseRestart
Property(S): NewProperty5 = 0
Property(S): IS_SQLSERVER_USERNAME = sa
Property(S): IS_SQLSERVER_AUTHENTICATION = 0
Property(S): NewProperty4 = 0
Property(S): NewProperty1 = 0
Property(S): NewProperty7 = 0
Property(S): SetupType = Typical
Property(S): _IsSetupTypeMin = Typical
Property(S): Display_IsBitmapDlg = 1
Property(S): ARPREADME = http://www.symantec.com/docs/TECH141422
Property(S): ProductName = Symantec Enterprise Vault - FSA Agent (x64) 11.0.0.1351
Property(S): ARPCOMMENTS = Symantec Enterprise Vault - FSA Agent 11.0.0.1351
Property(S): ARPCONTACT = Technical Support
Property(S): ARPHELPLINK = http://www.symantec.com/enterprise/support/index.jsp
Property(S): ARPPRODUCTICON = ARPPRODUCTICON.exe
Property(S): ARPURLINFOABOUT = http://www.symantec.com/enterprisevault
Property(S): ARPURLUPDATEINFO = http://www.symantec.com/enterprisevault
Property(S): DWUSINTERVAL = 30
Property(S): DWUSLINK = CEECE02F8ECCE0A85EAC903FC9CB978FB98B378F499BA7F8CEAC67BFCECCC0CFE96BD09F2EAC
Property(S): DefaultUIFont = Tahoma8
Property(S): DialogCaption = InstallShield for Windows Installer
Property(S): DisplayNameCustom = Custom
Property(S): DisplayNameMinimal = Minimal
Property(S): DisplayNameTypical = Typical
Property(S): ErrorDialog = SetupError
Property(S): FEATURE_FILEBLOCKING = 1
Property(S): FEATURE_PLACEHOLDER = 1
Property(S): FEATURE_QUOTA = 1
Property(S): FPSvc = Enterprise Vault File Placeholder Service
Property(S): FSARptSvc = Enterprise Vault File Collector Service
Property(S): FSSvc = Enterprise Vault File Blocking Service
Property(S): FiltersToManage = EVFilter|FileScreenFilter
Property(S): INSTALLLEVEL = 100
Property(S): INSTALL_FEATURE_FB = 0
Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine.  If available, please run ISScript.msi, or contact your support personnel for further assistance.
Property(S): ISVROOT_PORT_NO = 0
Property(S): IS_PREVENT_DOWNGRADE_EXIT = You cannot downgrade [ProductName]
Property(S): IS_PROGMSG_XML_COSTING = Costing XML files...
Property(S): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...
Property(S): IS_PROGMSG_XML_FILES = Performing XML file changes...
Property(S): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...
Property(S): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...
Property(S): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...
Property(S): InstallChoice = AR
Property(S): Manufacturer = Symantec Corporation
Property(S): MsiHiddenProperties = VAULT_SERVICE_ACCOUNT_PWD.35F1BCFE_3533_4308_A7D7_7F394584B599;InstallFSAReportingService;CustomActionData;IS_NET_API_LOGON_PASSWORD
Property(S): NETFX2_SERVERCORE_WOW64 = Yes
Property(S): PATENT_LIST = 7,836,139; 7,913,053; 7,917,592; 8,046,331; 8,346,805
Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(S): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %s
Property(S): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...
Property(S): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s
Property(S): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...
Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service extension
Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service extensions...
Property(S): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...
Property(S): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...
Property(S): PROGMSG_IIS_EXTRACTDONEz = Extracted information for IIS virtual directories...
Property(S): PROGMSG_IIS_EXTRACTzDONE = Extracted information for IIS virtual directories...
Property(S): PROGMSG_IIS_REMOVEAPPPOOL = Removing application pool
Property(S): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...
Property(S): PROGMSG_IIS_REMOVESITE = Removing web site at port %d
Property(S): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s
Property(S): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...
Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extension
Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...
Property(S): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...
Property(S): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...
Property(S): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...
Property(S): ProductCode = {466B80EA-B591-47B9-B225-2C4F8483E212}
Property(S): ProductID = none
Property(S): ProductLanguage = 1033
Property(S): ProductVersion = 11.0.1351
Property(S): ProductVersionFull = 11.0.0.1351
Property(S): ProgressType0 = install
Property(S): ProgressType1 = Installing
Property(S): ProgressType2 = installed
Property(S): ProgressType3 = installs
Property(S): RebootYesNo = Yes
Property(S): ReinstallModeText = omus
Property(S): SCBUILDNUMBER = 2310
Property(S): SCVERSION = 5.5
Property(S): SEVExternalServices = Enterprise Vault Directory Service,EnterpriseVaultAdminService
Property(S): SecureCustomProperties = NEWERPRODUCTS;OLDPRODUCTS;PRE_DOR;SUPPORTDIR;VCREDIST_8SP1_IS_INSTALLED;DOR_PRE_754;ROLLBACKATEND;PREV_EXCLUDED_EXES.35F1BCFE_3533_4308_A7D7_7F394584B599;EV_UNINSTALL.35F1BCFE_3533_4308_A7D7_7F394584B599;PRE_754_UG.35F1BCFE_3533_4308_A7D7_7F394584B599;PRE_802_UG.35F1BCFE_3533_4308_A7D7_7F394584B599;VCREDIST_8SP1_X64_IS_INSTALLED;VCREDIST_IS_INSTALLED;DOTNET20SPX64;DOTNET20SPX86;VCREDIST_2005_IS_INSTALLED;VCREDIST_X64_IS_INSTALLED;EXPLORER_EXE
Property(S): ISReleaseFlags = x64
Property(S): OLDPRODUCTS.35F1BCFE_3533_4308_A7D7_7F394584B599 = {46E4A13F-B267-4344-A93F-7B894357ACFB}
Property(S): VCREDIST_8SP1_IS_INSTALLED = 1
Property(S): VCREDIST_8SP1_X64_IS_INSTALLED = 1
Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
Property(S): ProgramFiles64Folder = C:\Program Files\
Property(S): TempFolder = C:\Users\evadmin\AppData\Local\Temp\
Property(S): RemoteAdminTS = 1
Property(S): System64Folder = C:\Windows\system32\
Property(S): WindowsVolume = C:\
Property(S): VCREDIST_2005_IS_INSTALLED = {710f4c1c-cc18-4c49-8cbf-51240c89a1a2}
Property(S): VCREDIST_IS_INSTALLED = {9BE518E6-ECC6-35A9-88E4-87755C07200F}
Property(S): VCREDIST_X64_IS_INSTALLED = {5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}
Property(S): WindowsFolder = C:\Windows\
Property(S): MsiNTProductType = 2
Property(S): ServicePackLevelMinor = 0
Property(S): ServicePackLevel = 1
Property(S): WindowsBuild = 7601
Property(S): VersionMsi = 5.00
Property(S): USERNAME = Windows User
Property(S): VersionDatabase = 200
Property(S): MsiSystemRebootPending = 1
Property(S): MsiRestartManagerSessionKey = 81ebdc2fb613a8469d3c399aae552667
Property(S): CLIENTPROCESSID = 15224
Property(S): CLIENTUILEVEL = 3
Property(S): CURRENTDIRECTORY = C:\Windows\system32
Property(S): REBOOT = ReallySuppress
Property(S): PackagecodeChanging = 1
Property(S): ProductState = -1
Property(S): PackageCode = {2F53B326-847B-4400-8FB5-3E0E70C0E59F}
Property(S): MsiLogFileLocation = C:\Windows\Temp\EVFSAInst.log
MSI (s) (1C:84) [12:40:00:863]: Note: 1: 1708
MSI (s) (1C:84) [12:40:00:863]: Product: Symantec Enterprise Vault - FSA Agent (x64) 11.0.0.1351 -- Installation operation failed.

MSI (s) (1C:84) [12:40:00:864]: Windows Installer installed the product. Product Name: Symantec Enterprise Vault - FSA Agent (x64) 11.0.0.1351. Product Version: 11.0.1351. Product Language: 1033. Manufacturer: Symantec Corporation. Installation success or error status: 1603.

MSI (s) (1C:84) [12:40:00:870]: Deferring clean up of packages/files, if any exist
MSI (s) (1C:84) [12:40:00:870]: MainEngineThread is returning 1603
MSI (s) (1C:18) [12:40:00:875]: RESTART MANAGER: Session closed.
MSI (s) (1C:18) [12:40:00:875]: No System Restore sequence number for this installation.
=== Logging stopped: 6/11/2014  12:40:00 ===
MSI (s) (1C:18) [12:40:00:877]: User policy value 'DisableRollback' is 0
MSI (s) (1C:18) [12:40:00:877]: Machine policy value 'DisableRollback' is 0
MSI (s) (1C:18) [12:40:00:877]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (1C:18) [12:40:00:877]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (1C:18) [12:40:00:877]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (1C:18) [12:40:00:877]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (1C:18) [12:40:00:877]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (1C:18) [12:40:00:877]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (s) (1C:18) [12:40:00:877]: Restoring environment variables
MSI (s) (1C:18) [12:40:00:878]: Destroying RemoteAPI object.
MSI (s) (1C:08) [12:40:00:878]: Custom Action Manager thread ending.
MSI (c) (78:D8) [12:40:00:881]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (78:D8) [12:40:00:882]: MainEngineThread is returning 1603
=== Verbose logging stopped: 6/11/2014  12:40:00 ===

[A_J1]

Hello Cameron,

We are getting following error in the install log :

" MSI (s) (1C:84) [12:40:00:863]: Product: Symantec Enterprise Vault - FSA Agent (x64) 11.0.0.1351 -- Installation operation failed.

MSI (s) (1C:84) [12:40:00:864]: Windows Installer installed the product. Product Name: Symantec Enterprise Vault - FSA Agent (x64) 11.0.0.1351. Product Version: 11.0.1351. Product Language: 1033. Manufacturer: Symantec Corporation. Installation success or error status: 1603. "

The Error 1603: A Fatal Error Occurred During Installation.

Check if you recieved any event id related to windows installer on the Domain Controller.

- We try to Manually install the FSA agent on the Domain controller, refer the below article

http://www.symantec.com/docs/HOWTO57667

- OR Uninstall the FSA agent and then try to install the EV 11.0 agent on the Domain controller.

Enterprise Vault fails to install the File System Archiving (FSA) Agent from Windows 2008 R2 or Windows 7 -  http://www.symantec.com/docs/TECH135734

Regards,

A_J

[A_J1]

Hello Cameron,

Do you need any further asistance in this instance ??

[InsentraCameron]

This issue has been escalated to Symantec Technical Support. Thanks for your help guys. Still a mystery...

[Jackie_Liu]

I have sent you the fix this morning. 

[Jackie_Liu · Accepted solution]

The issue was caused by an incorrect condition check of CheckMinimumOS in the MSI package with the v11 FSA agent. 

[AndrewB]

Hi Jackie, will you be publishing a technote with the fix?