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Upgrade process from EV 7 to EV 10 and EV 6 to EV 10

ia01
Level 6
Partner Accredited

Hi,

What is the upgarde process for EV 7 to EV 10 and EV 6 to EV 10 please

Many Thanks

3 ACCEPTED SOLUTIONS

Accepted Solutions

Rob_Wilcox1
Level 6
Partner

You have to go through each version, eg 2007, 8, 9, 10.

And of course at some point to get to 10, you need to change to Windows 2008 R2.

Working for cloudficient.com

View solution in original post

GertjanA
Moderator
Moderator
Partner    VIP    Accredited Certified

From 6, you need to go to 7 first then as Rob describes.

If it is a small environment, you might be better off exporting all archives to PST, build new EV, import PSTs'. Or perhaps use QuadroTech's ArchiveShuttle to move the archives to the new environment.

Regards. Gertjan

View solution in original post

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

For EV 8 and EV 9 you need to work with Customer Support and get them via FileConnect.  You can find older media here:

Symantec Enterprise Vault 6.0 Service Pack 6 (SP6) - Installation Media (Build 6.0.6.8806)

Article:TECH61179  |  Created: 2008-01-24  |  Updated: 2008-01-25  |  Article URL http://www.symantec.com/docs/TECH61179

Symantec Enterprise Vault 7.0 Service Pack 5 (SP5) - Installation Media (Build 7.0.5.3001)

Article:TECH62041  |  Created: 2008-01-28  |  Updated: 2009-01-31  |  Article URL http://www.symantec.com/docs/TECH62041

Symantec Enterprise Vault 2007 Service Pack 6 (SP6) - Installation Media (Build 7.5.6.2840)

Article:TECH72900  |  Created: 2009-01-29  |  Updated: 2009-01-29  |  Article URL http://www.symantec.com/docs/TECH72900

 

View solution in original post

10 REPLIES 10

Rob_Wilcox1
Level 6
Partner

You have to go through each version, eg 2007, 8, 9, 10.

And of course at some point to get to 10, you need to change to Windows 2008 R2.

Working for cloudficient.com

ia01
Level 6
Partner Accredited

Thanks, is that same for EV 6 ? Can we go to EV 2007 from EV 6 or do we have to go to 7 first?

Also where do we get the old media from? If we purchase EV 10 we can only get EV 10 media from file connect download.

GertjanA
Moderator
Moderator
Partner    VIP    Accredited Certified

From 6, you need to go to 7 first then as Rob describes.

If it is a small environment, you might be better off exporting all archives to PST, build new EV, import PSTs'. Or perhaps use QuadroTech's ArchiveShuttle to move the archives to the new environment.

Regards. Gertjan

Rob_Wilcox1
Level 6
Partner

Symantec should be able to provide you with the old media - if it's not immediately available on FileConnect.

 

As Gertjan says..  Archive Shuttle can do this in one hit, to a new environment.  Let me know if you want some more details/pricing, etc.

Working for cloudficient.com

ia01
Level 6
Partner Accredited

Thank you both,

QuadroTech's ArchiveShuttle seems interesting.

We have two EV to migrate. One EV6 and EV7. Both needs to be migarted to EV10. They are separate environment, separate domain and exchange etc.

How QuadroTech's ArchiveShuttle can help here? Maybe QuadroTech's ArchiveShuttle option would be much less painful?

EV6 environment is little bigger than EV7.

Mnay Thanks

ia01
Level 6
Partner Accredited

Hi Rob,

Yes please need more info on QuadroTech's ArchiveShuttle. Please send me private message.

Thanks

Rob_Wilcox1
Level 6
Partner

Drop me an email.. or PM on the forums (and we can discuss)

Working for cloudficient.com

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

For EV 8 and EV 9 you need to work with Customer Support and get them via FileConnect.  You can find older media here:

Symantec Enterprise Vault 6.0 Service Pack 6 (SP6) - Installation Media (Build 6.0.6.8806)

Article:TECH61179  |  Created: 2008-01-24  |  Updated: 2008-01-25  |  Article URL http://www.symantec.com/docs/TECH61179

Symantec Enterprise Vault 7.0 Service Pack 5 (SP5) - Installation Media (Build 7.0.5.3001)

Article:TECH62041  |  Created: 2008-01-28  |  Updated: 2009-01-31  |  Article URL http://www.symantec.com/docs/TECH62041

Symantec Enterprise Vault 2007 Service Pack 6 (SP6) - Installation Media (Build 7.5.6.2840)

Article:TECH72900  |  Created: 2009-01-29  |  Updated: 2009-01-29  |  Article URL http://www.symantec.com/docs/TECH72900

 

ia01
Level 6
Partner Accredited

Thanks everyone who replied. All info very helpful. Not sure which reply to mark as solution to as all answers are helpful smiley

ia01
Level 6
Partner Accredited

Ah just realised that i can request split solution.