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Users still prompted to auto archive

Chris_Chapin
Level 3
We recently installed eVault 6 sp3 and the users that were enabled for archiving are still being prompted to auto-archive. When they were migrated we set them to disable the auto-archive. How do we check the hidden message or resend it?

Thanks--
1 ACCEPTED SOLUTION

Accepted Solutions

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
Have you tried to google this. There are a few registry options for this issue.

check the following on MSFT website.

http://support.microsoft.com/kb/329294/en-us

http://support.microsoft.com/kb/258277/en-us

Cheers,

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5 REPLIES 5

Michael_Bilsbor
Level 6
Accredited
it's not a hidden message.
Are your using using Outlook 2003. I think there was a bug fixed in V6 sp3 where disable auto archive was not working.
This from the v6 sp3 release notes

"'Disable Outlook AutoArchive' option did not work for Outlook XP or Outlook 2003
When migrating PST files, for example using the PST Migration Wizard, the 'Disable Outlook AutoArchive' option did not work for Outlook XP or Outlook 2003. This has been fixed.
"

Unfortunately it's not retrospective

Chris_Chapin
Level 3
We are using a mix of Outlook XP and Outlook 2003. This is a fresh install of v6 sp3, not an upgrade...so it looks like this issue is still outstanding. Is there a way to manually disable it, or better yet a reg hack/GPO to do it?

Chris_Chapin
Level 3
I see lots of views on this, but no one has any suggestions???

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
Have you tried to google this. There are a few registry options for this issue.

check the following on MSFT website.

http://support.microsoft.com/kb/329294/en-us

http://support.microsoft.com/kb/258277/en-us

Cheers,

Ciaran_Kavanagh
Level 2
For the 2003 clients that you mentioned:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Preferences

DWORD name: DoAging

Value data: 0