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Using DA to view SMTP Export Data

Bruce_Cranksh1
Level 6
Partner Accredited

Hi All

EV 11 sp1

I have a customer where we have implemented SMTP archiving. Its working fine

 - email are forwarded to EV SMTP server, these emails are converted to .EML files and stored in the SMTP Holding area

-  EV then moves this data to SMTP archive 

The customer then uses Discovery Accelerator to search and find the data. We then export the Search result to PST..and this is where the issue happens 

 

If I open the PST in Outlook I see its all in .eml format and Oultook cannot open .eml

 

Is this by design where the PST from a DA export for SMTP archving will contain emails in .EML format?

And if so how would you know view this data? I can use a EML viewer but I am interested in how other people are doing it?

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

Mouse
Moderator
Moderator
Partner    VIP    Accredited Certified

You can use Thunderbird to open EMLs directly

OR

Import them to Outlook http://eml.tooutlook.com/ and https://www.outlookfreeware.com/en/products/all/OutlookConvertEML2MSG/#.VVCYbtOqqko

There are also tools to convert stuff in batches.

 

DA need to export things verbatim in the native format to confirm no tampering, so you have to deal with the source format anyway. 

However, what is cool about DA is that all features it provides are available for all formats, be them EMLs or MSGs

View solution in original post

2 REPLIES 2

Mouse
Moderator
Moderator
Partner    VIP    Accredited Certified

You can use Thunderbird to open EMLs directly

OR

Import them to Outlook http://eml.tooutlook.com/ and https://www.outlookfreeware.com/en/products/all/OutlookConvertEML2MSG/#.VVCYbtOqqko

There are also tools to convert stuff in batches.

 

DA need to export things verbatim in the native format to confirm no tampering, so you have to deal with the source format anyway. 

However, what is cool about DA is that all features it provides are available for all formats, be them EMLs or MSGs

Bruce_Cranksh1
Level 6
Partner Accredited

Thanks Mouse, that s very helpful :)