I have been having a serious issue with my vault file archiving system for the past several months. The archiving seems to be randomly corrupting my files, mostly excel and pdf files. I get the following message "The file you are trying to open.......is in a different format than specified by the file extension. Verify that the file is not corrupted and is from a trusted sourec before opening the file."
The only way I can get the file to open is by manually recreating the placeholders, which is a huge pain. Symantec techs have not been able to provide me with a real fix.
Has anyone else had this issue? I am using version 10.0.2
Solved! Go to Solution.
Okay, well, there is the possible that 'old' stuff will be already interferred with by your antivirus software.
What happens then if you archive a handful of items now.. and check them tomorrow?