Vault items "Awaiting Backup" not cleairing down below 3414

Hi, 

When  I open http://localhost/EnterpriseVault/usage.asp after backup DPM (trigger file method for clear itemsecured flag.), I follow the discussion https://goo.gl/7pO3ds

Active Archives

Total Items

Total Size (MB)

Awaiting Backup

SQL Server

 4.412

 40.443.514

 8.683.625

 3.414

 EVSQLSVR.domain.local

I have check the table WatchFile under the Vaultstore DB and found that there are 3414 item with the value "1" for ItemSecured column.

USE [EVVSVaultStore_1]
SELECT * FROM [dbo].[WatchFile] 

I ran a Dtrace (set StorageFileWatch v y)  after a backup (set/clear backup mode, delete IgnoreArchiveBitTrigger.old and create the IgnoreArchiveBitTrigger.txt), log see attach file StoreageFileWatch.zip, For example I found this:

{CWatchFileTimer::CheckTriggerFileExists}|Trigger file G:\Enterprise Vault Stores\VaultStore Ptn3\PartitionSecuredNotification.xml not found so searching for .txt file

{CWatchFileTimer::CheckTriggerFileExists}|Trigger file G:\Enterprise Vault Stores\VaultStore Ptn3\IgnoreArchiveBitTrigger.txt found

CWatchFileScanRequest:Smiley TonguerocessUnsecuredItems Information: Total [0] unsecured savesets were found for VaultStoreIdentity = [1] and PartitionIdentity = [11].

{CWatchFileTimer::CheckTriggerFileExists}|PartitionSecuredDate = 2015-05-08 10:05:58 TZ

But for this partition I have 51 entry. 

I Run the DBCC SHOWCONTIG WITH ALL_INDEXES before and after of running (newly created Maintenance plan https://goo.gl/d1dUsC) and attach the file SHOWCONTIG_BeforeMain.zip and SHOWCONTIG_AfterMain.zip. 

Still no change.

How can I clear this 3414 files.

All this file where backup only with DPM, they are in difference Vault Partition and are from different dates.

 

 

4 Replies
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I checked and all the

I checked and all the unsecured Item are in closed partition.

Exemple in the attached file

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the key is the "unsecured SIS

the key is the "unsecured SIS parts in other partitions" so you'll have to look at your other partitions to find which one is the true culprit.

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Are backups being created of

Are backups being created of all partitions on EV ?

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Yes, we use DPM and all the

Yes, we use DPM and all the partitions are full backup at least once a day. AndrewB how can I do that? when I run the Dtrace it said:

3790    11:06:47.364     [14884]    (StorageFileWatch)    <7856>    EV:L    CWatchFileScanRequest:Smiley TonguerocessUnsecuredItems Information: Total [1] unsecured SISParts were found for savesetIdentity  = [20888917] for VaultStoreIdentity = [1] and PartitionIdentity = [3].
3791    11:06:47.364     [14884]    (StorageFileWatch)    <7856>    EV:L    CWatchFileScanRequest:Smiley TonguerocessUnsecuredItems Information: Saveset with SavesetIdentity = [20888917] has local SISParts secured.VaultStoreIdentity = [1] and PartitionIdentity = [3].
3792    11:06:47.364     [14884]    (StorageFileWatch)    <7856>    EV:L    CWatchFileScanRequest:Smiley TonguerocessUnsecuredItems Information: Total [1] unsecured SISParts were found for savesetIdentity  = [20905267] for VaultStoreIdentity = [1] and PartitionIdentity = [3].
3793    11:06:47.364     [14884]    (StorageFileWatch)    <7856>    EV:L    CWatchFileScanRequest:Smiley TonguerocessUnsecuredItems Information: Saveset with SavesetIdentity = [20905267] has local SISParts secured.VaultStoreIdentity = [1] and PartitionIdentity = [3].

I found http://www.symantec.com/docs/TECH141585 but I'm running 10.0.4CHF3 not EV8.0.0.4.