Vault items "Awaiting Backup" not cleairing down below 3414

[Tonaco_pt]

Hi, 

When  I open http://localhost/EnterpriseVault/usage.asp after backup DPM (trigger file method for clear itemsecured flag.), I follow the discussion https://goo.gl/7pO3ds

Active Archives	Total Items	Total Size (MB)	Awaiting Backup	SQL Server
4.412	40.443.514	8.683.625	3.414	EVSQLSVR.domain.local

I have check the table WatchFile under the Vaultstore DB and found that there are 3414 item with the value "1" for ItemSecured column.

USE [EVVSVaultStore_1]
SELECT * FROM [dbo].[WatchFile] 

I ran a Dtrace (set StorageFileWatch v y)  after a backup (set/clear backup mode, delete IgnoreArchiveBitTrigger.old and create the IgnoreArchiveBitTrigger.txt), log see attach file StoreageFileWatch.zip, For example I found this:

{CWatchFileTimer::CheckTriggerFileExists}|Trigger file G:\Enterprise Vault Stores\VaultStore Ptn3\PartitionSecuredNotification.xml not found so searching for .txt file

{CWatchFileTimer::CheckTriggerFileExists}|Trigger file G:\Enterprise Vault Stores\VaultStore Ptn3\IgnoreArchiveBitTrigger.txt found

CWatchFileScanRequest::ProcessUnsecuredItems Information: Total [0] unsecured savesets were found for VaultStoreIdentity = [1] and PartitionIdentity = [11].

{CWatchFileTimer::CheckTriggerFileExists}|PartitionSecuredDate = 2015-05-08 10:05:58 TZ

But for this partition I have 51 entry. 

I Run the DBCC SHOWCONTIG WITH ALL_INDEXES before and after of running (newly created Maintenance plan https://goo.gl/d1dUsC) and attach the file SHOWCONTIG_BeforeMain.zip and SHOWCONTIG_AfterMain.zip. 

Still no change.

How can I clear this 3414 files.

All this file where backup only with DPM, they are in difference Vault Partition and are from different dates.

[Tonaco_pt]

I checked and all the unsecured Item are in closed partition.

Exemple in the attached file

[AndrewB]

the key is the "unsecured SIS parts in other partitions" so you'll have to look at your other partitions to find which one is the true culprit.

[ZeRoC00L]

Are backups being created of all partitions on EV ?

[Tonaco_pt]

Yes, we use DPM and all the partitions are full backup at least once a day. AndrewB how can I do that? when I run the Dtrace it said:

3790    11:06:47.364     [14884]    (StorageFileWatch)    <7856>    EV:L    CWatchFileScanRequest::ProcessUnsecuredItems Information: Total [1] unsecured SISParts were found for savesetIdentity  = [20888917] for VaultStoreIdentity = [1] and PartitionIdentity = [3].
3791    11:06:47.364     [14884]    (StorageFileWatch)    <7856>    EV:L    CWatchFileScanRequest::ProcessUnsecuredItems Information: Saveset with SavesetIdentity = [20888917] has local SISParts secured.VaultStoreIdentity = [1] and PartitionIdentity = [3].
3792    11:06:47.364     [14884]    (StorageFileWatch)    <7856>    EV:L    CWatchFileScanRequest::ProcessUnsecuredItems Information: Total [1] unsecured SISParts were found for savesetIdentity  = [20905267] for VaultStoreIdentity = [1] and PartitionIdentity = [3].
3793    11:06:47.364     [14884]    (StorageFileWatch)    <7856>    EV:L    CWatchFileScanRequest::ProcessUnsecuredItems Information: Saveset with SavesetIdentity = [20905267] has local SISParts secured.VaultStoreIdentity = [1] and PartitionIdentity = [3].

I found http://www.symantec.com/docs/TECH141585 but I'm running 10.0.4CHF3 not EV8.0.0.4.