10-13-2016 06:33 AM
I have several archives that have entries in the VaultInterest table that are associated with a ConsumerName (DA Customer) that has been deleted. It's not just the DA case that has been deleted, but the entire customer. I'm not really familiar with how VaultInterest is supposed to be cleaned up when DA or CA customers are deleted. Does anyone know? Do I need to open a ticket with support and have them manually remove these records?
Thanks,
Jolaine
10-13-2016 07:47 AM
I'm sure you saw this https://www.veritas.com/support/en_US/article.000007681 so yeah you'll probably want to contact support and they can give you the scripts for Repairing out of sync Legal Holds or manually removing Legal Holds.