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Virtual Cache not synchronizing

dhan88ie
Level 3

Hi Folks,

 

Hope everyone are doing good. 

 

Need a small help from this wonderful community. I have enabled Virtual Cache and I am also trying to enable Virtual Vault. But I am getting error message. I have attached the error message as image files. Please check and guide me through the correct way.

I tried the articles in the internet, but nothing is able to fix my issue. If you need any other information, I am happy to provide the same.

ev_client log
 

05/12/2015 08:58:40.941: Log file created (level 0).
05/12/2015 08:58:40.942: 
05/12/2015 08:58:40.942: *** Resetting Vault Cache environment ***
05/12/2015 08:58:40.942: 
05/12/2015 08:58:41.349: IDispatch::GetIDsOfNames("MessageClass") failed, error 80020006
05/12/2015 08:58:58.078: HDR:SYNC: Error (COM) synchronizing: 0x800703FA
05/12/2015 08:58:58.080: HDR:SYNC: Failed
05/12/2015 09:04:03.193: HDR:SYNC: Error (COM) synchronizing: 0x800703FA
05/12/2015 09:04:03.194: HDR:SYNC: Failed
05/12/2015 09:12:11.267: HDR:SYNC: Error (COM) synchronizing: 0x800703FA
05/12/2015 09:12:11.268: HDR:SYNC: Failed
05/12/2015 09:21:25.370: HDR:SYNC: Error (COM) synchronizing: 0x800703FA
05/12/2015 09:21:25.371: HDR:SYNC: Failed
05/12/2015 09:30:50.472: HDR:SYNC: Error (COM) synchronizing: 0x800703FA
05/12/2015 09:30:50.472: HDR:SYNC: Failed
05/12/2015 09:33:14.849: HDR:SYNC: Error (COM) synchronizing: 0x800703FA
05/12/2015 09:33:14.849: HDR:SYNC: Failed
05/12/2015 09:36:31.534: HDR:SYNC: Error (COM) synchronizing: 0x800703FA
05/12/2015 09:36:31.534: HDR:SYNC: Failed
05/12/2015 09:42:29.586: HDR:SYNC: Error (COM) synchronizing: 0x800703FA
05/12/2015 09:42:29.586: HDR:SYNC: Failed
05/12/2015 09:47:34.053: HDR:SYNC: Error (COM) synchronizing: 0x800703FA
05/12/2015 09:47:34.053: HDR:SYNC: Failed

 

Thanks and Regards,

Dhanveer Ahamed

1 REPLY 1

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

please start by providing all the pertinent os and app version information for your environment then post the full log file itself as an attachment