01-13-2009 02:03 PM
We recently installed EV7.5 sp4 and after enabling one of our test users, a few days later she told me many items were not archiving. I ran the archive task in report mode against her mailbox and there were over 7000 archivable items but the nubmer of items "ready to archive" was like 10... We have one archive policy and it's set to everything older than 5 days, so that should be most of her mailbox.
I messed around for a couple hours and couldnt make anything change so I disabled/enabled her mailbox. After 30 min or so I ran another report and there were 120 items ready to archive. I ran the report every few minutes to look at any changes and the number of items was increasing.
Start time End time No of archivable items No of items ready to archive
3:52:00 PM 3:52:01 PM 6667 120
3:53:33 PM 3:53:35 PM 6668 350
3:55:10 PM 3:55:11 PM 6667 768
4:07:26 PM 4:07:27 PM 6667 1408
4:09:34 PM 4:09:36 PM 6667 1706
4:32:48 PM 4:32:50 PM 6669 3170
I suspect it will archive most of her mailbox tonight.
Why does this number increase each time I run the archive report? The report takes like 3 seconds to run. What is happening in the background to flag these items?
Do you think the disable/reenable of her mailbox is waht fixed this? is this best practice or should i be looking at something else?
Thanks!
01-13-2009 02:22 PM
Hi,
There is ready to archive and would be archived, are they the same?
Ready means it's the right message class, has been read and is old enough
What you are seeing is very strange. The only thing i can think of is if you are not archiving unread items and that the user is reading these old ones very rapidly but I don't quite believe that.
01-13-2009 02:33 PM
The 'would be' column matched the 'ready to archive' column until it reached the 1000 message mark. I suspect that's because of the 1000 message per pass limit that's set.
01-18-2009 11:45 PM
This are the email which are affected to the related archiving policy and during a next archiving run these would be archivied. This means only how much data will be met the criteria, but when you archiving windows is to small or you have a maxnr. per pass set to 1000, not all will be archived in one run...
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