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Wildcards doesn't work in front of a word

Kai_Schröer
Level 5
Partner Accredited
Hello!

I've got a little problem within the EV-Search (all three searches).

I try it on EV 7.5 and 8.0.

For eg. when I search for Symantec, I've got every email with "symantec" within. It's also work with "syman*" and "sy*tec". but it doesn't work when I set the asterisk at the front, like this: "*mantec". In this case I've got only the result for the word "Mantec".

Is it a known problem? I've found no KB-Article and no Thread about that?

Thanks and Best Regards

Kai
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https://twitter.com/pmcs_ev
1 ACCEPTED SOLUTION

Accepted Solutions

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
Kai,
if you look in the documentation or the DA Help you will see it is documented that this does not work.

You need at least 3 characters in front of the wildcard.

Regards,
Tony

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3 REPLIES 3

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
Kai,
if you look in the documentation or the DA Help you will see it is documented that this does not work.

You need at least 3 characters in front of the wildcard.

Regards,
Tony

Kai_Schröer
Level 5
Partner Accredited
D**n,

I know that I heard anything in this direction on the training, but I don't think of it to watch the DA-Sheets when I use the Outlook, Web or AE-Search.

Thanks a lot!

:-)
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https://twitter.com/pmcs_ev

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
It is the same behaviour for DA and EV.

Sorry, I assumed you were using DA and not the EV search tools but it is the same behaviour.  :)

Cheers