Windows Desktop Search (WDS) reconciles its index of Enterprise Vault's DB files multiple times

[haeussler]

Hello together,

a customer faces the following error described in this veritas articel:

Windows Desktop Search (WDS) reconciles its index of Enterprise Vault's DB files multiple times
https://www.veritas.com/support/en_US/article.000076485

The last modified date is 27.08.2015

Is there an workaround or a final solution?

Is this planned for to future to resolve?

[ChrisLangevin]

Short answer: no.

The legal verbiage at the bottom of the article states that we have no plans to patch this issue. While we have not ruled out fixing it in some future version someday, we currently have no concrete plans to do so. If this is unacceptable (e.g., this issue is affecting your environment greatly in some way that you don't think we have fully appreciated), please contact your account manager and explain the business need for a fix.

--Chris

[haeussler]

Hi Chris,

but do you know this behaviour? Are there any workarounds for this error?

LG

Lucas

[ChrisLangevin]

I am only familiar with the issue based on the article; I have not seen it personally.

I don't know of any workarounds, sorry.