cancel
Showing results for 
Search instead for 
Did you mean: 

Windows search and Offline vault

EBK
Level 4

Hi

Does anyone who uses Windows search with Offline vault experience the problem below:

Failed to load protocol handler OfflineVaultPH3x.OfflineVaultSP.1. Error description: Unspecified error

Event ID: 3084

Source: Windows Search Service

 

My laptop runs Windows XP service pack2, latest patches installed. Also, EVclient SP2 for the outlook add-on.

Thanks

 

3 REPLIES 3

sym_se_support0
Level 4
Employee Accredited Certified
Try this:

Windows Desktop Search (WDS) 3.01continues to process an error where it has 'Failed to load protocol handler OfflineVaultPH3x.OfflineVaultSP.1'
http://support.veritas.com/docs/300384

Michael_Bilsbor
Level 6
Accredited
Hi,
 
yes, this is a known issue and we've been working with Microsoft on it for some time and it's still under investigation.  I believe that it has no actual impact on the system itself however.
 
 

Pavan_M
Level 2

Hello,

 

I have setup EV 7.5 SP3 in our environment recently. I started seeing bunch of messages (, OfflineVaultPH3x.OfflineVaultSP.1, Unspecified error) mentioned in this thread, although Outlook on these machines is running in ONLINE mode in which case there is no point of Offline Vault existence. My enduser machines have WDS installed for indexing exchange ONLINE data.

 

Could someone please help me address the issue? 

 

Thanks!

Pavan