11-06-2014 03:19 AM
we are using EVault 9.0.4 with exchange 2007 SP3 RU11 and Outlook 2010.
archiveds items can't be opened after being moved from PST to inbox with the below error message :
"enterprise vault cannot open this item
copy or move it to your mailbox and then try again from there"
is this normal? any way to reset the message status?
thnaks for your help
11-06-2014 04:19 AM
11-06-2014 04:29 AM
a screenshot is attached.
however we have manageed to find a workaround to copy the message and not moving it (working with some messages but not all)..
but it's still wierd
11-07-2014 08:33 AM
have a look at this technote
Article:TECH63776 | | | Created: 2008-01-03 | | | Updated: 2014-10-08 | | | Article URL http://www.symantec.com/docs/TECH63776 |
11-07-2014 08:45 AM
11-07-2014 09:25 AM