01-21-2020 01:34 AM
HI,
we have some user reported that there are some archived email show blank body in their value in outlook. he also check the itme in weblink and still the same. we find the those emails which mark black also come from same coversation (same email reply or forward ).
We are using enterprise Vault 12.3 and Exhcnage 2013.
may i know how to fix this issue or retrieving the email?
Thanks
01-21-2020 03:25 AM
what happens if you open the archived item?
Are there those mails encrypted?
01-21-2020 04:27 AM
There has been an issue with earlier releases, but that should have been fixed.
See https://www.veritas.com/support/en_US/article.100011925