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Enterprise Vault

Discussion Posts

Vault Store Partition on NBU Universal Share

Hello All,is it supported using a Cifs share exported by a NetBackup Appliance with the Universal Share feature to create an EV Vault Store partition (for FSA) ?Does anybody tried to use a NBU Universal Share in such as use case ?Thanks.Kind Regards,...

Stefano_Lomba2 by Level 3
Partner Accredited Certified
  • 1 replies
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Public Folder Permissions lost after migratiing to O365

Hello together,a customer faces the following problem. He is moving his exchange mailboxes to office 365.The pubic folder are hosted on another forest. This exchange server is on prem.He could see that if he is migrating the mailbox to O365 the publi...

Vault Cache growing far beyond 1GB limit

Hey All, Any thoughts on where to look for why some users virtual vault cache seems to grow far beyond 1GB limit? All desktop policies in our org have 1GB limits but some users grow to 5GB or far beyond. Any thoughts or ideas why that might happen? M...

Added EV domain admin - 8596 Data decryption has failed

vault service account was accidently added to domain admins. it has been removed but EV now gives there following error even though it is removed. any ideas?Log Name: Symantec Enterprise VaultSource: Enterprise VaultDate: 9/16/2020 4:31:00 PMEvent ID...

VersEV1 by Level 4
  • 5 replies
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Unable to open archieved email

We have Exchange Server 2016 and Enterprise Vault 12.5. On client side we have Outlook 2016 & 2019 with EV Outlook Add-ins installed. While trying to open archived email, we are getting error "Cannot downoad the archived item from https://archive.dom...

FazalUr by Level 3
  • 10 replies
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Resolved! Archive Task Failure

HelloWe are experiencing task failure. We have 3 Exchanges and we have 3 tasks to archive those Exchanges. When we stop 3 task and start 2 of them succesfully 1 of them always failing. It doesn't matter which one we pick. For example we have EXCA, EX...

vaultlearner by Level 4
Partner Accredited
  • 12 replies
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Resolved! EV12 - SQL query question

Hello all, I have a query which gives me the SavesetID and the IDTransAction (see below) for items being on Legal Hold. I would like this query to return only that information for items which are on Centera storage. Does anyone have an addition to th...

GertjanA by Level 6
Partner    VIP    Accredited Certified
  • 2 replies
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Resolved! Best way to apply retention plan to disabled archives

EV for Exchange 12.4.2I have applied a retention plan successfully and changed the retention category for specific folders in active archives by assigning the plan in provisioning groups.I now need to assign the plan to my disabled archives. It appea...

AengusM by Level 4
  • 2 replies
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Best tool for a re-hydrate of shortcuts?

I have a batch of users (couple of hundred) that need their shortcuts re-hydrated.De-merge effectively (but not exactly), we only want the shortcuts in the mailbox re-hydrated, as distinct from an archive export from EV which would include lots of de...

AengusM by Level 4
  • 2 replies
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Discovery Accelerator 12 Search Error

Hi Guys,I have problem with discovery accelerator, this case is new for me, when create case from discovery accelerator client and perform archive search, it allways error "String was not recognize as a Valid Date Time" like picture belowthen, i also...

da error.JPG

Which retention category applied to an archive ?

Hello,As a check I should be able to control that the archives get the right retention category applied.WE have 2 big entities on our Site and as one wants to delete after 10 years the other doesn't.Luckily I created than 2 retention categories ans c...

Create new Vault for user in EV

HI,Please be informed that we have a user who can manual move email to Vault in Outlook.He would like to request a new Vault then move his email in Outlook and keep the old vault then access his old vault via Web search.May I know the step for create...

Y1251 by Level 4
  • 2 replies
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