Hi,we received lot of users report that message will show "Enterprise Vault is unable to retrieve this archived item. There was a problem opening this item. Try again later." when check the archive email in outlook. we use VV in outlook to store arch...
HiLongtime listener, first time poster. We're currently running EV 12.1 on 4 servers (2x storage/task and 2x Indexing). Found that in the past 2-3 weeks, get this intermittent issue on 1 of the indexing servers.Our EV stores go into backup mode at 44...
Hi,I have a file server which there is a folder call folder1, the ev service account has been removed the permission, and the another folder in this file server is working fine, we already grant back the full control to ev service account in folder1 ...
Hi all,Here I'm again asking for your help. I start migrating users from exchange 2010 to 2016. I prepared the EV server month ago for this migration and add some user already at exchange 2016, after migrating 1000 user we noticed that took 2 hours t...
Hi guysSafari 14 is not complete supported in EV. On Mac this browser doesn't open shortcut from archive ( Chrome is working).Do you have anybody experience ? thanks
Hello all, After having moved indexes from server A to server B, we now need to remove server A from the EV Console. To do this, we need to delete the Index Administration task, to be able to delete the Taskcontroller service. When deleting the task,...
Hi all,Just Synchronize index volume and finish with Items withh error: SpoilerSynchronize index volume started at 14/07/2021 12:32:19Archive Name: -------Archive Id: 18A0DCFDB246E304D9E7DB1892182BFC61110000EXCHEVARQ01Index Volume Identity: 32579Inde...
EV 14.1 install medium; running "prepare my system" fails in the ps1 script with a not very helpful error message. Has anyone ever had a problem with that? I must add the environment is very restrictive... Any comment is appreciated. Bert
Hi all,we have correctly archived more files from Sharepoint site and created shortcuts. These shorcuts are working for almost all types files - pdf, doc, xls, ppt .... ( I can open these from browser). But jpeg/jpg file is not possible to open. The ...
Hi EV Experts,I got some queries which the customer asked:1.) Customer has both Backup Exec 21 and EV 14, is there a way where we can exclude the File System Archiving during Sundays, 15th and 30th of the month? So that it won't run simultaneously w...
Hey all.Wondering if anyone has seen this behaviour and has a explanation (or ideally reference KB or something). In the past couple of years, I have seen a few customers who have EV reporting that the decompressed size of an item is substantially sm...
Hi there, after bringing a few environments to 14.1 we recognized a few new issues that we've never seen before. One of this is Event 41352 which comes up on basically every environment when archiving / indexing is taking place. We've have not had th...
Hi,We are moving our Enterprise Vault SQL Server to new hardware, do I need to migrate "SQL Server Reporting Services" or just install a new one?I think that SQL Server Reporting Services just have the report queries and the data are in the Enterpris...
Hi,For file archive, May I know is any sql query can check how many number of item & size has been archive yesterday?
Hi,I've got an alert on my EV site with event id '41008', after checking it seems the vault store [Partition1] transitioned to the closed state, and [Partition2] is now in the open state; from NB I added [Partition2] for backup nevertheless the stora...
We have an Enterprise Vault server that has 1 SMTP Journal archive to which Exchange Online messages are CC'ed. We spoke to a licensing rep who said that we would need 1 x "ESSENTIAL 12 MONTHS RENEWAL FOR ENTERPRISE VAULT EMAIL MGMT 1 USER ONPREMISE...
GM, anyone know if EV client can use default OS browser instead of IE?
Hello guys I've a strange behavior in the last week on my EV environment (3 servers with EV 12.2.2). During the task archiving i got a lot of this error: ------------------------------------------------------------------------------------------------...
Hello!We are looking to export our legal hold data out of a EV12.1 environment we acquired through an acquisition. The archive PST export wizard and PowerShell commands seem straight-forward enough, but we can't get the exports to work at all. With...
We were wondering if anyone has an SQL query that we can run to display the total number of items in each archive and the age of the newest message? Thanks!
