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Enterprise Vault

Discussion Posts

Resolved! Change EV site alias

Hi  We have an EV environment that was first installed with EV7 and has been upgraded over the years to EV11. However, the EVsite alias is showing as evsite. myolddomain. net and the domain name has long since changed and I need to update the site a...

CadenL by Moderator
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Resolved! Using RestoreShortcutBody for EV http to https change

Hi To change an existing EV server from the default http to https will require a number of things - firstly I need to change it in the EV site properties, then I need to change IIS and finally I need to run the RestoreShortcutBody for all mailbox us...

CadenL by Moderator
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Clarification on EV Exchange Throttling policy config

Hello I'm seeking a but of clarification when setting an exchange 2010 throttling policy for an Exchange 2010 DAG that exists in a different AD Forest. I'm following closely the Veritas Technote   article.HOWTO84839 (below) and all seems ok except ...

CadenL by Moderator
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BE 2014 and EV 11

We have our EV11 deployment backed up by BE2014 using the EV agent. I noticed that our SQL logs aren't being trancated after DB backup jobs are completed. I tried 2 different SQL backup methods both of which resulted in BE not being able to do increm...

Virus found in Vault Store

We are running EV 10.0.3.1090 and Symantec Endpoint Protection 12.1.4013.4013.  I had recently created a new email Vault Store and forgot to exclude it from AV scanning.  Now on the nightly scan EP is detecting viruses in the Vault store.  What's con...

SMack76 by Level 3
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EV Office Mail App shows 'blank' for some users.

Hi, Any ideas on how to troubleshoot the below?   I have setup the certificates and installed the EV Office Mail App for some users. My test and personal accounts work fine but other users report the below: No errors are anything obviously wron...

Elio_C by Level 6
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Resolved! Setting an SQL alias for EV server

Hi I want to change the EV SQL server to use a SQL alias name rather than using the physical server name. Once I added the SQL alias into DNS, do I just follow the process to 'move EV SQL databases to a new server'? Clearly I won't need to move anyt...

CadenL by Moderator
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Resolved! SQL query to get archive size

Hi All, Does anyone have a SQL query that will retrieve the size of a user's archive? Just need to run it against an individual user not the whole vault store. Thanks in advance!        

High MAPI shared memory usage level detected

Hi All, I have been getting this error recently and I was wondering if anyone has any ideas on how to resolve it? Thanks Error    2015-12-10 07:04:52 PM    Enterprise Vault     3484    Archive Task High MAPI shared memory usage level detected. Th...

Rdosramos by Level 5
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Resolved! EV Journal J2 queue behaviour

Hi I'm interested as to the 'normal' behaviour of the journal queues. I've just setup EV journal archiving (Dedicated EV11.0.1 journal server) which archives from 8 x Exchange journal mailboxes into 8 x EV Journal archives using a 1:1 relationship....

CadenL by Moderator
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Resolved! Compressed Files - Are they converted and indexed?

Hello.  Thinking about compressed (.zip, .tar, .7z, .RAR) files as an email attachment or archived as part of a FSA run.  Are compressed files unzipped converted and indexed?  These particular file types are not listed in the ExcludedFileTypesFromCon...

Stop archiving on a file server subfolder

    I've got a file server FILE01 which is happily archiving it's shares, except now a user wants to have the ability to glance at thumbnails of png & jpg files. These files have already been archived and therefore are only placeholders with no pr...

RunAs by Level 2
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  • 2 replies
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Resolved! Provisioning Task Order

Hi eveyone,   I just need to check if my understanding is correct.   I have inherited a EV situation where there is a a provision group set for new users with the auto-enabled Ticked.   However this is the 4th in the order after whole exchange ...

TajComp by Level 3
  • 432 Views
  • 4 replies
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Outlook EV Add-in cannot connect to EV

Hi all,  Recently we migrated to a new domain and the EV was migrated to, now we are having the problem that clients using EV outlook add-in cannot connect to the EV server to retrieve emails using the Add-in. When I check the EV information in the...

Resolved! Nagios Monitoring

Hi everyone, does anyone have scripts (vbs, ps, ..?) or informations regarding monitoring ev using nagios?   Many thanks in advance!

Resolved! EV11 Journal Search\Restore

Hi all, Not sure ill get a solution to this one but i feel it’s worth talking about and I’m sure others find themselves in the same boat as me. Since they brought in EV11 the journal Restore process is a complete PITA. Before 11 you could search t...

Inherited Exchange right in Archive

Hello, I would like to know if there is a way to stop this Inherited Rights from Exchange in Ev ? We just migrated on EV11.0.1 CH1 and we are still on exchange 2010. The problem is some of my users( lets call them userA) "played" around with the r...

Virtual Cache not synchronizing

Hi Folks,   Hope everyone are doing good.    Need a small help from this wonderful community. I have enabled Virtual Cache and I am also trying to enable Virtual Vault. But I am getting error message. I have attached the error message as image fi...