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Enterprise Vault

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Resolved! EV 11License

My EV 11 trial license is expired and want to install the same but. i received the license is  36 charactor log key. how to install this on same server.  

Jomy by Level 5
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Resolved! I can't configure EV Reporting Configuration

Hi all I am running EV 11.0.1 Ver. on Windows 2008 R2. Today I tried to configure EV Reporting Configuration, but I couldn't it because of following error messages SQL and EV is correctly working. What should I do to resolve this error?  

Jake_kang by Level 4
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Resolved! Migrate Exchange 2010 Archived Mailboxes to O365

One of our clients are migration their Exchange 2010 archived mailboxes to O365. The concern is that when the users are migrated, it will break the link (stub) between legacy EV and destination mailbox (on Exchange online) which will leave the users ...

Itegral by Level 6
  • 10 replies
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Shortcut doesn't open

Every couple days, I receive support request that user can't open there shortcut, I test most of the time I don't have any problem (my Outlook) but other desktop in my room have. I restart the Enterprise Vault Admin Service, all everything start work...

Tonaco_pt by Moderator
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FSA Placeholders not getting created

Hi, I have installed EV11.0.1 for FSA Archiving. We have added the CIFS shares hosted on EMC VNX 5700 as the FSA targets. We have setup the Archiving task to archive the data that is stored on the CIFS shares. When we are running the Archiving task...

Resolved! Office Mail App

Hi, Just installing the Office Mail App on some test users. I had to install the certificate first and I followed the guide at all seems OK, I can browse to https://EVServer but i get errors when accessin the Se...

Elio_C by Level 6
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Resolved! EV 10 File System Archiving populatebillingaccount

Hi Experts, First questions, I have EV 10 FSA server and in Archive general properties for users, the "Bill usage to" is blank. Is PopulateBillingAccount registry value applicable to EV FSA?   Second Question, if yes (from above), from EV FSA repo...

Resolved! Inquiry regarding Compatibility

Hello there, I want to know if EV 11.0.1 CHF2 supports Exchange 2010 SP3 RU 11. I currently have Exchange 2010 SP3 RU3, however we wish to upgrade. Also, what all things should be taken care of from an EV admin's perspective while performing this u...

Tracking of sis parts in the databases

Hello together, I’ve got a question regarding the tracking of sis parts. From my understanding Enterprise Vault tracks dvs files in the watchfile table of the vaultstore database. But where do we track the dvssp and dvssc files?   The membertabl...

Marcde by Moderator
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Resolved! Inquiry regarding Retention Category

We have Enterprise Vault 10.0.4. I want to change the retention category for the items that are archived by the Journal from 10 to 5 years. So Storage Expiry process will work for the newly archived items for 5 years. But we want to learn is there...

Resolved! Urgent: Script from TECH214373

Hello,   can anyone please provide the script from   ?   Veritas, going offline for extended maintenance and without a schedule on a monday morning - you must be kidding me!     Than...

vmds by Level 5
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Resolved! EV 11 - IMAPEnabled.html Not Sent

Hello, I have EV installed at a custoemer and they have IMAP enabled. Users can be enabled for IMAP access but IMAPEnabled.html is not sent when the provisioning task is run even though it is configured to. The error that results is: The remote ce...

10.0.4 CHF3 - can't restore after hotfix

Hi, Recently applied CHF3 to EV 10.0.4 and found that we couldn't restore items to Outlook using archive explorer. Checked event viewer and saw 6287 and 29014 errors with 'access denied'. Have tried this

Unable to backup Vault Store Database

I am having problem backing up "Vault Store DB (SQLServer/EVExchangeVaultStore)" after Enterprise Vault migration to new server. Everything seems to be working fine. I can backup other EV things but cannnot back Vault Store DB. I only migrated to new...

siddiqir by Level 4
  • 24 replies
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Discovery Accelarator security hardening

Hi to all EVguys..... I got a request to remove every permissions from EVDA for all users (including EV service account and other administrators) except a specific one. I removed the admin roles from all users, except the one I was asked to keep, an...

ggeorgi by Level 5
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Restoring a Mail from the Archive - Implications

Hi, I'm Using EV 10.0.3. The users are very keen on understanding when mails are archived and expired.  We have just discovered that restoring a mail from EV to changes the modified date, that is, the restored mail is not archived next time the Arch...

Resolved! EV11 SMTP Archiving Holding Folder - empty folders

Hello all, For those of you using SMTP (Journal) archiving: The Holding folder gets the files in structure dd\hr\mm Once an item is processed, the folder is empty. Are the empty folders removed by EV at a certain point in time? Thanks. Gertjan.

GertjanA by Moderator
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