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Enterprise Vault

Discussion Posts

Resolved! Export to PST not exporting all items

Hello all, I need to export all items from the personal folder of a user (not under inbox). So I run through the archive export wizard, export PST and select the folder \Personal. I make sure I've selected export items from subfolders below root too...

Ben_Shorehill by Level 4
Partner Accredited Certified
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  • 7 replies
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Trust relationship

Hello, I'm writting to see if someone could help me, I'm getting this error in my enterprise vault server: Event ID 3196   An error has occured whilst synchronizing the properties of mailbox /o=Evertec/ou=Exchange Administrative Group (FYDIBOHF23S...

nero787 by Level 2
  • 262 Views
  • 2 replies
  • 1 kudos

Unable to restore items from Virtual Vault

Hi, Running EV 10.0.4 in an MSCS Clustered Environment (N+1). The Operating System on the Servers is Windows Server 2008 R2 (Enterprise Edition). Virtual Vault is enabled for all users who are using EV. Most clients are running EV 10.0.3 including ...

Deploying EV Outlook Client with Group Policy

I was tasked with deploying EV Outlook Add-in to users. The company currently doesn't have any mechanism for software deployment other than Group Policy. I wanted the deployment to be silent and had to use the msi file that came with EV. Here is a li...

EV services failed to start after move EV partition

Our current EV partition / store is expanding and need to move it to a new storage device. We have already copied the following folders from the existing SAN storage (H drive) to the new SAN storage (F drive). DiscoverySearch, eDiscovery, Enterpris...

JadeOng by Level 3
  • 128 Views
  • 5 replies
  • 0 kudos

EV 10.0.4 Exchange 2007/2013 Coexistence

Hi, I have an EV 10.0.4 infrastructure which has been archiving from Exchange 2007 just fine. We are currently migrating to Exchange 2013, and to this end have setup new tasks on EV to archive the new Exchange 2013 servers. Permissions are ok as is ...

Dowley by Level 3
  • 675 Views
  • 3 replies
  • 0 kudos

PST Locator task SQL error

Hello Community, we are using EV 11 on a Windows Server 2008 R2. We use Enterprise Vault since V7 and always did an upgrade to the nexxt version. Now when running the PST Locator task we receive an SQL error in the event log (ID 13406) with the fol...

Andy297 by Level 4
  • 127 Views
  • 3 replies
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Resolved! Stop archiving on Public Folder Sub-Folder

Hi,   I have had a request to stop archiving on a aprticular Public Folder. I have put an example below to try to explain what has been requested.   PUBLICFOLDER_1 -> PUBLICFOLDER_2 ->->PUBLICFOLDER_3   So what I have been asked is if I can s...

Resolved! 11.1chf3 Restore to original location does not take subfolder

Hello all, I have a user who wants to restore an item from his archive to the original location. According to the EVS, the item sits in : \lastname, a (abcd)\.a&B\aaa bbbbbbbbbb ccccccccc\2014\20140531 aaaaa bbbbbbbbbb ccccccccccccc\ When restori...

GertjanA by Moderator
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  • 179 Views
  • 5 replies
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Resolved! EV Vault Cache settings to prevent Synch of Ingested PSTs

Hi If a user has Vault Cache with a 10GB size limit enabled and then ingests a 30GB PST is there a way to 'exclude' these files from filling up their Vault Cache space? I can't see any way of doing this but just wanted to check..... If the PSTs wer...

CadenL by Moderator
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EV 11.0.1 CHF2 - Storage Queue Failed Items Folder

Hello, Does anyone on this forum know how to replay failed messages from within the StorageQueue when items are moved to the 'Failed Items' folder? I have asked the question to Symantec \ Veritas and cannot seem to get an answer.... Thanks Patrick

Resolved! Migration to Exchange Server in different domain

I'm trying to enable a user for archiving where the mailbox has moved to an Exchange server in a different domain. I'm now seeing the following error in the provisioning task: Mailbox not processed as located in an Exchange mailbox database that is ...

benorb by Level 3
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  • 3 replies
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Resolved! Create Stubs after archiving

Hello, my customer want that all mails in the user mailboxes are archived as soon as possible. But the should not be replaced bye Stubs this time. After 6 monts he want a replacement of the archived mails by Stubs. Is this possible? The customer ha...

Resolved! Create Stubs after archiving

Hello, my customer want that all mails in the user mailboxes are archived as soon as possible. But the should not be replaced bye Stubs this time. After 6 monts he want a replacement of the archived mails by Stubs. Is this possible? The customer ha...

File are recalled while opening a folder

Hi all, I've an EV11 that is archiving a file server and the archiving is working fine. When a user open a folder with archived files the files are recalled so the shortcuts disappear.   Anyone has seen this problem?

superf by Level 4
Partner Accredited
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Resolved! ViewMessage.asp inside iFrame not working

Hi, We recently upgraded from EV verison 9 -> 10   Now it seems like we can't load the ViewMessage.asp inside an iFrame within another webpage. The content briefly loads inside the iframe and then expands to occupy the full tab. This little test...

spiker by Level 4
  • 816 Views
  • 2 replies
  • 0 kudos