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Enterprise Vault

Discussion Posts

Resolved! smtp archiving - service account

Hello all, I installed in a demo environment SMTP archiving, and will configure this soon. I noticed the "Enterprise Vault SMTP service" runs under the 'local system' account. Should that service not be using the Vault Service Account? I could no...

GertjanA by Moderator
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Question about large PST files

I'm working with a customer that has several PST files around 50GB, created with Outlook 2010 and 2013. We're running EV 11.0.1 and we have Outlook 2007 on the EV server.  Outlook 2007 can't open PST files this big.  We're getting different types er...

SHI-CRO by Level 6
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Resolved! Upgrade EV8 to 11

Hello, i have Question about Upgrade Path. Customer have Hardware Server with EV8 (64) Bit and SQL Server 2008 R2. He wants to upgrade to latest Version of Evault 11. When i look at Upgrade Guide there is no direkt way to EV11 right? So, is it pos...

Thomas_L_ by Level 4
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Vault Search cannot be opened in Outlook 2013

Hi @ all, since we update Office from 2007 to 2013, many users (increasing) have the problem, that if they try to open the integrated search, the search02k.asp and also the new EV 11 search cannot be opened. Only an empty windows will be displayed (...

Resolved! SQL Query Identify Orphan Archives

Good afternoon. I am new to Enterprise Vault and unfortunately the only access i have to the environment in question is read only access to the EV Database. I don't have access to the EV console.  I need to know if there is a way to query EV SQL to ...

Resolved! EV PSTDisable and PSTDisableGrow.... which to use?

Hello again! So I want users to be able to open and use any existing PST files that have but not be able to create any new PSTs or not be able to add any new items to their existing PST's. EV outlook add-ins are yet to be deployed for these users, ...

CadenL by Moderator
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Enterprise Virtual Vault Error in Outlook 2016

I recently upgraded my OS to Windows 10 from Windows 7. I also upgraded to MS Office 2016 (from MS Office 2010). Finally, I upgraded Enterprise Vault to Version 11 with the Hotfix 3 (From Version 10).   Here's the issue: I can successfully sync my ...

How Enterprise vault archive Emails from exchange

Hi I'm new to Enterprise vault.Can someone give the steps of howarchiving works with Exchange. As I know when schedule tasks starts it will connect to exchange and scan the mailboxes and will get archived based on the policy , but I would like inde...

Resolved! Not able to create Vault Stores

I am facing problem when creating vault stores in the EV console. I see event 41463 and 40966 (Storage Queue Broker) in the EV envet viewer: An error occurred while invoking Int32 <GetConfiguredStorageArchiveProcesses>b__0(). Error Context : Gettin...

giuliod by Level 5
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Resolved! ev1101chf3 - unable to fetch item

hello all, I have a user complaining she cannot retrieve some items from her archive. We do not allow deletes, nor do we run expiry. From the eventlog, the error 6287 is shown. Wierd thing is that in the event the offending saveset is listed. The ...

GertjanA by Moderator
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Resolved! Using office 365 ProPlus 2016 with EV 10.0.4.1189

Upgrading to office 365 proplus 2016 and Installing a fresh copy of EV 10.0.4.1189 and I notice that the addin doesnt appear to be fully functional.  Under options in outlook the addin is listed however, the menu option does not appear.  Has anyone s...

CarlikJ by Level 2
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Resolved! EVPM and mix of Exchange 2007 and 2013

I'm seeing an issue that I don't think I've seen before.  We're running an EVPM script to set an archiving policy against the Calendars folder of user mailboxes. The customer has a mix of Exchange 2007 and 2013 servers. If we run the EVPM script ag...

SHI-CRO by Level 6
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EV Client Features - Let us know what you think

Just reposting from our Blog - http://www.symantec.com/connect/blogs/ev-client-features-let-us-know-what-you-think The short version is that we want your input on EV Client functionality, so if you have any views on this (we're sure many of you will...

Glenn_Martin by Level 6
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EV, Exchange 2013, ExchangeServers.txt and Search

Hi, We use EV 10.0.4 and 11.0.1 and are in the process of upgrading to Exchange 2013. Most of the Exchange services (transport, relay, autodiscover) have been moved to Exchange 2013. For the moment mailboxes remain on 2010. We are now ready to move ...

Elio_C by Level 6
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Resolved! Move EV partition & database

Our current EV partition / store is expanding and need to move it to a new storage device. Based on the following article, we can only proceed to step 2 when the record count for Watchfile is zero. Under what circumstance the record count will becom...

JadeOng by Level 3
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Resolved! How to add additional EV services to configured EV server?

Hi, I have an EV environmeant that has 3 EV servers in 1 site. EV1 was the first one and has been handling all the indexing and stroraging. 2 more EV servers, EV2 and EV3 was added to the environment. Now how ever I noticed that the additional EV se...

Sani_B by Level 6
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