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Enterprise Vault

Discussion Posts

Enterprise Virtual Vault Error in Outlook 2016

I recently upgraded my OS to Windows 10 from Windows 7. I also upgraded to MS Office 2016 (from MS Office 2010). Finally, I upgraded Enterprise Vault to Version 11 with the Hotfix 3 (From Version 10).   Here's the issue: I can successfully sync my ...

How Enterprise vault archive Emails from exchange

Hi I'm new to Enterprise vault.Can someone give the steps of howarchiving works with Exchange. As I know when schedule tasks starts it will connect to exchange and scan the mailboxes and will get archived based on the policy , but I would like inde...

Resolved! Not able to create Vault Stores

I am facing problem when creating vault stores in the EV console. I see event 41463 and 40966 (Storage Queue Broker) in the EV envet viewer: An error occurred while invoking Int32 <GetConfiguredStorageArchiveProcesses>b__0(). Error Context : Gettin...

giuliod by Level 5
  • 5 replies
  • 0 kudos

Resolved! ev1101chf3 - unable to fetch item

hello all, I have a user complaining she cannot retrieve some items from her archive. We do not allow deletes, nor do we run expiry. From the eventlog, the error 6287 is shown. Wierd thing is that in the event the offending saveset is listed. The ...

GertjanA by Moderator
Partner    VIP    Accredited Certified
  • 3 replies
  • 1 kudos

Resolved! Using office 365 ProPlus 2016 with EV

Upgrading to office 365 proplus 2016 and Installing a fresh copy of EV and I notice that the addin doesnt appear to be fully functional.  Under options in outlook the addin is listed however, the menu option does not appear.  Has anyone s...

CarlikJ by Level 2
  • 3 replies
  • 0 kudos

Resolved! EVPM and mix of Exchange 2007 and 2013

I'm seeing an issue that I don't think I've seen before.  We're running an EVPM script to set an archiving policy against the Calendars folder of user mailboxes. The customer has a mix of Exchange 2007 and 2013 servers. If we run the EVPM script ag...

SHI-CRO by Level 6
Partner Accredited Certified
  • 3 replies
  • 1 kudos

EV Client Features - Let us know what you think

Just reposting from our Blog - The short version is that we want your input on EV Client functionality, so if you have any views on this (we're sure many of you will...

Glenn_Martin by Level 6
Employee Accredited
  • 1 replies
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EV, Exchange 2013, ExchangeServers.txt and Search

Hi, We use EV 10.0.4 and 11.0.1 and are in the process of upgrading to Exchange 2013. Most of the Exchange services (transport, relay, autodiscover) have been moved to Exchange 2013. For the moment mailboxes remain on 2010. We are now ready to move ...

Elio_C by Level 6
  • 2 replies
  • 0 kudos

Resolved! Move EV partition & database

Our current EV partition / store is expanding and need to move it to a new storage device. Based on the following article, we can only proceed to step 2 when the record count for Watchfile is zero. Under what circumstance the record count will becom...

JadeOng by Level 3
  • 5 replies
  • 1 kudos

Resolved! How to add additional EV services to configured EV server?

Hi, I have an EV environmeant that has 3 EV servers in 1 site. EV1 was the first one and has been handling all the indexing and stroraging. 2 more EV servers, EV2 and EV3 was added to the environment. Now how ever I noticed that the additional EV se...

Sani_B by Level 6
Partner Accredited
  • 5 replies
  • 0 kudos

Resolved! Journal Archive Oldest/youngest item date NULL

Hi All,   I need to figure out which Journal archives can be deleted by looking at the oldest and youngest item in the archive. When I run the sql query to pull the oldestitemdateUTC and YoungestItemDateUTC it shows as NULL for most of the archives...

EVKydd by Level 4
  • 6 replies
  • 0 kudos

Resolved! Migrating Journal Archive - new EV Site

Hello, We are migrating to a new AD Domain and will be moving our EV to new environment. We are concerned with the Journal archive migration as export and import will not work as per my understanding. Move archive option will also not work as we are...

JaspalS by Level 1
Partner Accredited
  • 2 replies
  • 3 kudos

Vault Cache Diagnostics sync pending

Hi, I have 6 case, out of 12407 archive, where Vault Cache Diagnostic shows Status = Pending, Header Sync State = Not yet syncronizing. One of the client call because every time its start outlook a message popup saying that EV is not syncing call S...

Tonaco_pt by Moderator
Partner    VIP    Accredited
  • 2 replies
  • 1 kudos

Resolved! Symantec's SetEVExchangePermissions.ps1 not working

Hi I tried to grant SetEVExchangePermissions.ps1 on Exchange 2010 with SP3 before I install EV 11.0.1 on Windows 2008 R2 with SP1. I got error message that was " etEVExchangePermissions.ps1 cant load. Hash of file does not match hash that saved in ...

Jake_kang by Level 4
Partner Accredited
  • 3 replies
  • 3 kudos


Hello, Why this link dont working? Please find below the new URL to access the list of recently published articles for Enterprise Vault. EV Product SOLUTION Articles URL Enterprise Vault Family

Indexing not working in Enterprise Vault 11

Hi all,   I am pretty new to Enterprise Vault and I am learning about it.    Currently I have a very big problem in our environment. Indexing is not working. We have two servers for indexing. Both are in a Index Server Group. In that, one server ...