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Enterprise Vault

Discussion Posts

Resolved! Enterprise Vault reporting and cleanup

Hi, I have a customer that is moving away from Enterprise Vault (only because the new supplier does not cater for this). They have collected a lot of stuff over the years and they don't want to just "export the lot". I'm trying to get the followin...

Resolved! Try to find out Vault Store users

Dear All, Can we find out which user resides on which vault store. Basically we are going to conduct sql specific activity on our all databases.  We will test this on our test database if everything goes fine we will perform it on rest of the vault...

mayu by Level 4
  • 612 Views
  • 3 replies
  • 1 kudos

Resolved! Negative Numbers on Usgae.asp

Hi We are getting negative numbers on our usage.asp report page and I don't know why? here are a couple examples: Neil Newman-8,018-488IT Services User Andrew Chambers-278-11 Empty Property / Env Monitoring Officer Any advice appreciated...

Marcrp by Level 5
  • 645 Views
  • 4 replies
  • 0 kudos

Manual archive & restoring fails

Hello, I have a customer that upgrade Enterprise Vault server from Ev10 to Ev11 sp1 (Windows 2008R2) after I upgrade the Ev server all of the client get a error: Could not process the selected items, reason: an internal error occurred on the web s...

Resolved! EVault Restore error Starting Storage Service. Need Helo

Hello togheter, After Failed Evault Server i have Problem to start the Storage Service. customer deletes some RegistryKeys. Import from Backup sucessfull but After Start he stops and in Eventlog i Found: Vault Store database patch removal failed. ...

Thomas_L_ by Level 4
Partner Accredited
  • 359 Views
  • 2 replies
  • 0 kudos

Resolved! EV11.0.1 event 13404 A Schema inconsistency error was detected while accessing the Vault Database 'EnterpriseVaultDirectory'

Hello, We upgraded to EV11.0.1 last saturday. I just had this event on all EV-servers. there is no column RetainArchivehistory anymore. Anyone running EV11.0.1 seen this too perhaps? Log Name:      Symantec Enterprise Vault Source:        Enterpr...

GertjanA by Moderator
Partner    VIP    Accredited Certified
  • 2215 Views
  • 7 replies
  • 0 kudos

Resolved! Migrating a v11 EV Cluster to a single server

Hi I'm taking on a migration of an Enterprise Vault 11.0.1 server which is currently based on a Microsoft cluster and it will be migrated to a new single VM. I've successfully used the ServerMigrationWizard before to migrate to new servers when we ...

Resolved! EV MSMQ folder growing beyond explanation.

Hi Folks I just wanted to share a problem we have with EV at the moment that somebody may be able to help out with, or perhaps at least offer some insight to. I arrived to work last Thursday to complaints of archiving being unavailable, nothing new...

xgtdec by Level 4
  • 811 Views
  • 7 replies
  • 1 kudos

Enterprise Vault 10.0.3 Journal mailbox

Hi,   We have Enterprise vault 10.0.3 with Exchange Server 2013 CU3.There are muliple emails showing with envelope in Journal mailbox and when we try to process(Store in Vault) them manually, they comes up back to normal envelope icon.When I checke...

Resolved! Possible to see how much archived data per archive point

Hi Is it possible to see how much archived data per archive point? The customer wants to bulk recall archived files back to the original source fileserver. My problem is that there are two archive points both archiving to the same Vaultstore. But w...

Patric_E by Level 3
Partner Accredited Certified
  • 549 Views
  • 2 replies
  • 0 kudos

Enterprise Vault Sytem mailboxes and Archiving Tasks

Hi Team,  We are doing a POC at our customer.Exchange environment of customer is comprised of 4 mailbox server in a DAG.  mbx1, mbx2, mbx3, mbx4. The databases has been mounted only on two servers (mbx1 and mbx3). We have create archiving on these...

Bigenthy by Level 3
Partner Accredited
  • 827 Views
  • 2 replies
  • 1 kudos

Resolved! Enterprise Vault 10 client and server version compatibility

I've found conflicting infromation as to which client version work with which server version. I'd like to upgrade our 10.0.2 server version to 10.0.4 - from experience, will this prevent any users with a client version of 10.0.2 from being able to r...

mthorpe by Level 3
  • 509 Views
  • 2 replies
  • 0 kudos

Enabling Virtual Vault using registry values

Hello, I work in an environment with 5000+ computers. We are doing a rollout of Windows 7 using SCCM2012 and Outlook with the Vault add-in. When doing this, the Virtual Vault most of the time is not visible in the Outlook navigation pane. What ...

Resolved! EV11 - first start of new search takes long

Hello all, Last saturday, we've upgraded to EV11.0.1, without issues. We've enabled a subset of users for the new search. I've found that the first time the new search is opened, it takes some time (between 4 to 8 seconds) before the page actually...

GertjanA by Moderator
Partner    VIP    Accredited Certified
  • 179 Views
  • 1 replies
  • 0 kudos

Checking any data miss on EV8

Hi   Our EV server harddisk have corruption (The EV server, not SQL). After running windows scan disk and fixed, it report some files may be lost or removed. How can I know the EV files status? Any tools can check on this?   Thanks