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Enterprise Vault

Discussion Posts

Resolved! PST migration questions

We are using EV 9 and planning to use PST locate and migrate to ingest all the PST files. From the admin guide, it sounds like we need local admin privilege to access the PST files on the PCs.  I assume it can locate all PST files on the PCs regardl...

Gogeta by Level 4
  • 6 replies
  • 2 kudos

Enterprise Vault 10.4 Shortcut deletion question.

Hi Guys   I wonder if someone could anwer a question regarding EV10 regarding shortcut deletion under the policies. I have been having issue with "Delete shortcuts in folders" option. We have set this to 13months and it doesnt appear to be taking e...

nickt2 by Level 4
  • 4 replies
  • 2 kudos

Strange 3419 Exchange connection issues

Hi guys, unfortunately since a bunch of days my EV server is spammed with "3419" error. "Could not access Exchange Server. The dispenser will queue the current item and sleep for 60 seconds." We are running: EV 10.0.4 without CU's E2010 DAG ...

woelki by Level 4
  • 3 replies
  • 0 kudos

Resolved! Enterprise Vault 10 to 11 migration on a new server

Hello,   We have an Enterprise Vault server 10.0.2 running on a Windows server 2008 and using an Hitachi Content Platform HCP for Exchange archiving. I would like to upgrade to EV11 but also execute a refresh of the infrastructure : new server ha...

donypie by Level 4
  • 1 replies
  • 2 kudos

Resolved! EV10 Index Synchronise Task

Hi, I have enabled a new mailbox for archiving and imported a few items. The new items do not show in the archive, and the index status shows as "not yet created" and there is no folder under the Index location. I get an event 41352 in the event lo...

Elio_C by Level 6
  • 8 replies
  • 0 kudos

Resolved! Disable Item Recovery - How Long before Items are Deleted?

Hi   I have disable "Enable recovery of user deleted items" and I'm wondering how long it will take EV to purge out all the recoverable items marked for deletion on a users archive?   Is there a way I can force it to go through and delete them? ...

Marcrp by Level 5
  • 4 replies
  • 0 kudos

Resolved! Question for Symantec - McAfee Antivirus Compatibility

Hello everyone, I'm currently dealing with an EV system where users are seeing failures with Archive Explorer and the search in general, where the Event Log fills with 41315 index warnings, complaining about 'invalid access to memory location'. Aft...

Old_Man_Jensen by Level 4
Partner Accredited Certified
  • 4 replies
  • 1 kudos

Resolved! Export of an Archive to a folder in a mailbox

Is there a way to export the whole contents of an archive to a folder in a mailbox? We dont want the mailbox to be cluttered with archived items after the export,  so we want to export them to a specific folder in the mailbox. Thanks, Gina

Resolved! Accessing another EV site

Dear All, Previously we have 3 exchange servers and only one EV (EV1) server. We have created one more EV (EV2) server on different EV site. For testing purpose we have moved our one Exchange server to new EV (EV2) server. However now user is not ...

mayu by Level 4
  • 3 replies
  • 0 kudos

Resolved! Purging old records in EnterpriseVaultMonitoring database?

Our EnterpriseVaultMonitoring database is huge and I don't see much use for any of the info that's 2-3 years old. I can't seem to find a way to configure the length of time data is retained in the 'History' tables (MailboxMonitoringHistory, TaskMonit...

Jolaine_Y by Level 4
  • 3 replies
  • 1 kudos

Resolved! How to check amount of needed licenses

Hey guys, I have some general questions about EV licensing and I want to check how many licenses I would need at the moment. We are running EV 10.0.4 with FSA and MBX Archiving. Both is licensed per user. So if I run "Run licensing and Usage...

woelki by Level 4
  • 3 replies
  • 0 kudos

DTRACE Translation When Mailbox Not Archiving

Hi, is there any guide available that gives instructions on how to decipher a DTRACE, when trying to determine why a mailbox is not being archived. In the scheduled nightly archive the Report generated shows that the Mailbox was Not Processed even ...

Resolved! FSA / Mailbox archiving merge and upgrade from EV 9 to EV 11

I have a client who is wanting to upgrade EV 11 from 9.0.3. Currently the environment consists of: Mail archiving server runing on Windows Server 2003 R2 FSA server also running on Windows Server 2003R2 The client would like to firstly merge the t...

AlanJ by Level 4
Partner Accredited Certified
  • 1 replies
  • 0 kudos

Resolved! Cannot install web app on OWA 2013

When I try to install EV 11 web app from OWA I get an error "The app couldn't be downloaded. Error message: The remote server returned an error: (500) Internal Server Error. From OWA I enter the url

Resolved! User name not populate while single user provisioning

Hi Team, One of the user is unable to access his mail which are archive to EV, and when checked the database in EV I could find the user permission are lost. I had added the permission to the datbase and i was trying to provision the single mail bo...