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Enterprise Vault

Discussion Posts

Errors following Index Rebuild

Hi All Due to some issues I've needed to run an Index rebuild on a large number of user archives - this has been running in the background for many days and has now completed. My understanding is that an index rebuild will delete and rebuild the inde...

CadenL by Moderator
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Enterprise Vault Admin Service

Got an issue with Enterprise Vault Admin Service; all the other services are running with the correct service account but the Enterprise Vault Admin Service account wont start with it. I have to use my administration account then after a certain time...

stoner by Level 2
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Help with Custom Filtering

Hello All,Need help with setting up Custom Filtering in EV12.I've created REG keys;Created "Default Filter Rules.xml" as Unicode;<?xml version="1.0"?><RULE_SET xmlns="x-schema:ruleset schema.xdr"><RULE NAME="FLRNotify" ACTION="MOVE_DELETED_ITEMS"><AU...

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Resolved! Enterprise Vault - error 36874

User is on the EV 12.5 server (Windows 2012 R2 Standard) receiving error 36874 when trying to retrieve mail messages from former employee, only able to reply back with this error number which has nothing in the knowledge base listed.  Sent tech note ...

DLTSupport by Level 3
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Resolved! O365 + SMTP Archiving + Alternate Journal Recipient

Hello all, Looking for advise/experience. We have O365 configured to use EV SMTP archiving (on prem) for Journal messages. In O365 you can/need to define an Alternate Recipient. This AR is only used if the connection between O365 and the on-prem targ...

GertjanA by Moderator
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Resolved! EV Office Mail App error

Hi I'm just trying to set up Office Mail App for Exchange 2016 and Outlook 2016 but am getting the following in Outlook. I've EV 12.4 using a mixed 2010 and 2016 environment as I'm migrating between the two. The EV server is a single server just doin...

CadenL by Moderator
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Resolved! Enterprise Vault failed to delete computer.

Hello,While tring to delete an Enterprise Vault server we keep getting this message.Failed to delete computer '' from the directory.NULL.Any ideas, Im following this.https://www.veritas.com/support/en_US/article.100045788Using EV 12.4

EVuser17 by Level 3
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Delete Spam from Journal Archive

Here's the situation. We have a DVR appliance that for the last year has been sending multiple emails a day to a mailbox, each with a 2mb attachment. Of course our SMTP Journal archive picked up all of that.Is there a way to cleanly delete 30k messag...

TJensen by Level 4
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Resolved! EV 12.5 SSMW?

Hi Is there a separate release of EV SSMW for upgrading to EV12.5 available yet (upgrading from 11.0.1) or does the 12.4 SSMW version perhaps work for upgrading to 12.5? Otherwise happy to go to EV12.4 then do an in-place upgrade to EV 12.5 many than...

CadenL by Moderator
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Vault Store Migration

We have EV which makes FSA archiving. On one closed vault store partition we are coming to the end of space occupancy. We are aware that if the disk fills up, the EV will stop. We can't find a source that exactly fills that partition even though it's...

mislavn by Level 1
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EVSVR Confirmation around queries

Hi AllEV 11 sp1I have a customer that accepts it has data loss but needs the current VS data to be consistent so I want to use EVSVR to repair the databases and remove any references to items that are inaccessibleShould I first run EVSVR in Report mo...

SQL Query to see DA accepting status

Hello all, Is it somehow possible to see how many items DA has accepted for a search in SQL? Like 'total hits = x, accepted = y, pending acceptance = z'. If that is 'simple', I can run it once every 30 minutes or so, to see where it is in processing ...

GertjanA by Moderator
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Resolved! Upgrade from EV 12.1.0 to 12.2.1 at least - Quick question

Upgrade from EV 12.1.0 to 12.2.1 at least - Quick questionHello,As noted above I'm a few minor versions behind and then a few "dot" versions behind.I'm still reading but have not found if the minor updates are Cumlative, can I go from 12.1.0 straight...

-S- by Level 3
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Change EV namespace

Hello,We are about to upgrade our exchange server to 2016 (from 2010).In the new architecture was defined that we are only using 1 namespace for all access (internal and external), so are only going to have 1 certificate.My doubt is how do I do this ...

Tonaco_pt by Moderator
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Resolved! EV Upgrade for multiple servers

Hi All,This is an upgrade question.All the EV Servers are part of the same EV site. However each server has Vault Store DB located on SQL Servers at the local locations. Current EV version is EV 11.0.0. OS of EV server is Windows Server 2008 R2. I am...

Resolved! "Deployment Scanner" fails to make a connection to SQL

HI,We are about to upgrade Enterprise Vault(EV) server.We are installing new server, new SQL Server and migrate the archive to the new solution.I start testing with a LAb instalation, I Install:Windows Server 2019Microsoft Sql Server 2017Entrerprise ...

Tonaco_pt by Moderator
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