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Enterprise Vault

Discussion Posts

Resolved! Enterprise Vault 11 Search API on Windows Server 2012

Hello, I'm receiving the error "Unable to contact the search API" on Enterprise Vault 11 servers running on Windows Server 2012. I applied the recommended steps from and apparently fixes it, but every day the...

Resolved! Enterprise Vault and Exchange 2013

Hi, We are looking at moving to Exch 2013 and I wanted to get some points clarified; Do users still have a virtual vault? I believe that the Outlook Plug-In is redundant with exch 2013, but what will users do when they are offline? Will there still...

Resolved! Emails aren't being removed from mailbox after archiving

I have the option for "Delete original item after archiving' checked but I see that people's mailboxes are ballooning super large. One guy has a 16GB mailbox.. why isn't the vault removing the original email from his mailbox when it archives it?

tfoster by Level 4
  • 6 replies
  • 0 kudos

Resolved! Upgrading and Moving EV 10 to new servers

Hello, I am trying to figure out the best way to accomplish two goals with Enterprise Vault 10. 1.  Upgrade EV 10 to EV 11. 2.  Moving EV 11 to Windows 2012 R2 server and split out the SQL server to a separate Windows 2012 R2 server. I currently ...

Resolved! EnterpriseVault in Outlook Anywhere ask credential.

Hi,  We are configuring Outlook Anywhere and the first time we open a shortcut or Search Archive it ask for credential.  What We have: Outlook 2010Exchange Server 2010 SP3 RU 7Enterprise Vault 9.0.3TMGOutlook anywhere is published with Basic Authe...

Tonaco_pt by Moderator
Partner    VIP    Accredited
  • 7 replies
  • 2 kudos

Resolved! Enterprise Vault Search - unknown zone (mixed)

Hi there, we're running EV11 with cumulative update 2.The new search is pretty exciting, but we noticed one annoyance: When opening an archived item with a double-click IE asks me if I want to open or save the file. The root cause must be that the ...

S-L by Level 3
  • 3 replies
  • 1 kudos

Need to split up public folder archive

Hi, One of our customers has one large archive for all public folders which I need to split up. They are using Enterprise vault 9. Because the archive is getting to big and searching takes to long I created an archive for each public folder, new pol...

Resolved! Enterprise Vault can't be loaded

Recently, I upgrade my office to 2013 version. but now, I found Enterprise Vault not loading with runtime error. Attach the shotscreen FYI. I changed the load behavior value to 3. how i can get this to work? Many thanks!

Liu_Wen by Level 2
  • 4 replies
  • 0 kudos

Resolved! Running Migration wizard on two EV servers- Challanges

Dear Team,   This is regarding the enterprise vault load distribution We are currently using EV 9.0 with Microsoft SQL Server 2005 Version 9.00. STANDARD EDITION Service Pack 4. EV and SQL server are installed on different servers. Three exchang...

MM2014 by Level 3
Partner Accredited
  • 2 replies
  • 0 kudos

Microsoft Office Outlook Can't open this item

Outlook 2003, EV 8.0.4 We have one user who can't open items from the EV shortcuts in her mailbox. Outlook comes up with a dialogue box: "Microsoft Office Outlook "Can't open this item." She can open the items in Archive Explorer. She has tried...

Strange EV Client behavior : RPC/HTTP

Hi All EV 11 I have a customer that has a branch in the USA and they are experiencing weird behavior on some of there desktops   When users are in the office the EV client keeps trying to connect to  the  EV server through the Exchange proxy URL ...

Resolved! Symantec Enterprise Vault Questions

Hi All, My company requires a simple software archiving solution which will move files/folders older than X days to another location (different server, NAS, etc..) and leaves shortcut in the original location. I have already tried two products (Mi...

Serks by Not applicable
  • 2 replies
  • 0 kudos

EV export Issue

Hello Team, I am not able to export user PST from EV 10.0.1................User have more than 16000 thousand items but it get failed once it reach to 1885 items.   Event ID 6769 Log Name:      Symantec Enterprise Vault Source:        Enterprise...

Resolved! EV and Centera, switching to Compliance Plus Edition

Hi This is a follow up to: I would like to confirm the following. If I switch our Centera from Governance Mode to Compliance Pus Edition but DO NOT change the partition properties (i....

goatboy by Level 6
  • 7 replies
  • 0 kudos

Resolved! Any stone unturned - removing inherited permissions?

Hi everyone, I have a scenario where an Archive (EV10) has inherited permisions assigned to it but the user has left the organisation - Exchange mailbox and AD object already deleted. Zero day archive completed BUT permissions not zapped before they...