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Enterprise Vault

Discussion Posts

Resolved! Export Archive wizard missing

I want to export a vaulted mailbox, but when I right-click 'Archives' and choose 'Export...', I get an error saying: Unable to Launch Export Archive Wizard (ExportArchiveWizard.exe) Reason: The system cannot find the path specified.   So my quest...

Vaulting issues - mails as attachments

Hi all, Apologies if this has been asked beforehand but does EV client have any issues opening vaulted items with a mail attached? It seems like all of our users cannot access these types of vaulted items from the client but can view from archive e...

owatson1 by Not applicable
  • 220 Views
  • 2 replies
  • 0 kudos

Resolved! Vault Cache not synchronizing for any user

Hi Guys, Since upgrading a user to EV 11, Vault Cache no longer synchronizes for any user. Attached is a client log which looks the same for 2 users along with Vault Information. I have noticed the following lines that can be causing issues,...

ChayDouglas by Level 4
Partner Accredited
  • 1629 Views
  • 7 replies
  • 0 kudos

Resolved! Collection choice limited to EV only

Hi all, While I'm setting up a new partition in the Vault Store Group the only option for sellecting collection software is EV! I remember previously there was a list of software I could sellect ie.. BackupExec. Can you please instruct me on how t...

BEI by Level 5
  • 315 Views
  • 3 replies
  • 0 kudos

FSAUtility bulk recall - how to stop?

I've done a bulk recall to one of our remote site servers, ie fsautility.exe -b -s "\\UNCpathGoesHere" -recurse and the recall is working well - however, I am unable to cancel/stop this job - I've tried killing the fsautility.exe process but the bu...

JohnPark by Not applicable
  • 296 Views
  • 1 replies
  • 0 kudos

Resolved! Provisioning via ldap query

Hello, Till now I was using groups as target for my provisioning groups but I had to realize those groups are not always up to date so I thought at using ldap query. Is there a way to test that my query really works and returns the values I want to...

Cross Forest File Server Archiving

Hi,   We need to configure Enterprise Vault Tasks to Archive from an File server located in a different Forest.Please let us know if it is possible and provide us steps.   Best Regards, Deepak Jindal

Resolved! You cannot copy an Enterprise Vault shortcut

Hello, We have many users getting this message when they drag-and-drop a message which is NOT archived to another folder in Outlook 2010: "You cannot copy an Enterprise Vault shortcut". Note that they are NOT trying to copy an archived item, but mov...

nils35 by Level 4
  • 669 Views
  • 4 replies
  • 2 kudos

Issues: Provision group could not found user mailbox

Environment: EV11 for Exchange 2010 DAG I install a clean EV11 server, add two Exchange mailbox server. When I add Provision group , unable to browse to the Windows users and windows groups. But i can browse to the OU.  

Neol by Level 2
Partner Accredited Certified
  • 322 Views
  • 2 replies
  • 0 kudos

Resolved! Evault Operation reports discrepancy

We just realize that there is a discrepancy between two reports: "Vault Store Usage Summary" and "Vault Store Usage by Archive".  We have one site and four servers.  The number of Active Archives reported by "Vault Store Usage Summary" is more than t...

Gogeta by Level 4
  • 307 Views
  • 1 replies
  • 0 kudos

Resolved! EV 11 is trashing some plain text emails

Hi Everyone, I have yet to see this issue in the forum so here goes. I am running EV11 (Version: 11.0.0.1351) on Windows Server 2008 R2 64bit and Outlook 2007 SP3 is installed. EV11 is configured to only archive the messages and not remove them fr...

Resolved! Search policy in EV11

Hi, Is there anyone know why the delete option is not available from the search result which generated by the search policy from EV Console?  

tonywu_ingram by Level 5
Partner Accredited Certified
  • 311 Views
  • 5 replies
  • 0 kudos