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Enterprise Vault

Discussion Posts

EV 9 - Unable to repair/rebuild index

  Dear all , I have this issue with two mailbox : The index volume has been marked as failed. Index Volume: 1D1045D7BBF22E644937A33FE6362F6B71110000vaultsite/Volume:340 (Name, FirstName) Index Volume Path: F:\Index\Index0\1D1045D7BBF22E644937A...

MASSONB by Level 3
  • 4 replies
  • 1 kudos

Restoring corrupted emails from old archive

Hi there, The only requirement which we have recieved, as of current, from our client is that, they need that email data be retained for 6 years. As per current plans, we intend to deploy Enterprise vault for our archiving solution. My query in thi...

Resolved! Event Log Filtering Registry Keys Missing

Hi.  Running Entherprise Vault v 10.0.4 and found that the registry key for the Event Log Filtering feature (ref

Resolved! Renaming target group

 SP2Hello, It is planned to rename some of the groups used a target ( add windows group) for a provisioning task. Will I this have an influence or will Ev automaticaly find the group as only the name changed ?  We are using EV 9 Sp 2 on windows 8 ...

Resolved! EV 10 - deleting entries from Enterprise Vault Servers

EV 10 cleanup and health check.   As part of a cleanup process we need to delete incorrect entries from EV Servers. What is the procedure to check any Tasks and Indexes relarted to these entries before we delete them. Can they be deactivated unti...

Willie_Nel1 by Level 3
Partner Accredited
  • 4 replies
  • 0 kudos

Resolved! Server Reboots Itself When Install EV 11

Our group is in the process of testing the file system archiving feature of EV11. When we start the installer, it gets to a certain point and the server reboots itself without warning. We also had this problem when installing EV10 previously and afte...

MarkCSC by Level 2
  • 5 replies
  • 1 kudos

Resolved! Converting Indexes from 32bit to 64bit

We have recently upgraded from EV 9 to EV 10.0.4. We still have the 32bit indexes that have not been converted. We are now wanting to move to EV 11. My question is, do the 32bit index need to be converted before moving to EV 11 or is this even an iss...

Resolved! Monitoring Vault Cache synchronization failures

We have few users in our environment who are having vault cache synchronization failures. There are various scenarios for these failures.  In one such scenario, we have seen the failures were temporary (i.e) the next synchronization run completes su...

Enterprise Vault Exchange Permissions & Outlook Add-in

I have setup a test environment at home for Symantec Enterprise Vault v11.0 (with 30 day trial lisence) on Windows Servr 2008 SP2, Exchange 2007 and SQL Server 2012. I have set up the required e-mail accounts and public folders. Set up the required M...

Resolved! Enterprise Vault 11 IMAP Access for Windows 8 Smartphone Clients

This Symantec article provides configuration guides for the following Enterprise Vault IMAP access clients: - Android Mail - Mac iOS Mail - Mac OS X Mail - Outlook 2011 for Mac - Outlook 2013 for Windows Ther...

Ptolemee by Level 4
Partner Accredited Certified
  • 2 replies
  • 1 kudos

Resolved! Migrate items on Exchange Litigation Hold to EV?

Exchange 2010 SP3 RU2   Is there a way to migrate items on Exchange Litigation Hold to EV? V9,10, 11?   I have a client that currently uses Exchange litigation hold and is exploring EV for all Legal Hold/Archiving needs.   Is there a way to move item...

Resolved! Search Archives

Hi, The situation is we have Vault Cache (no shortcuts) and are piloting some virtual desktops without local storage. The lack of results from the EV archive in Outlook (and Windows) search is an issue, and the suggested route of going to the Outloo...

Elio_C by Level 6
  • 4 replies
  • 0 kudos

Resolved! Exchange 2010 DAG (2 nodes) where to put Journaling DB's?

Hello,   There seems to be a lot of confusion about DAG and Symantec EV. I think the whitepaper "Technical Whitepaper - Enterprise Vault 9 Archiving from Exchange 2010.pdf" from Dan Strydom does solve some questions but not all. As a point the "Jou...

bretzeli by Not applicable
  • 1 replies
  • 1 kudos

Resolved! EV ribbon not showing - permission issues

Scenario 1: User A not enabled for archiving. User B enabled for archiving. User A have full permissions on user B mailbox via exchange permissions. EV client installed on user A outlook, when he open outlook he gets the EV ribbon with search b...

Resolved! HP 3PAR storage supported by EV?

Hi,   I'm looking in the compatibility chart for supported storage, looking for HP 3PAR, but the only thing I see ob HP with EV 11 is HP StoreAll Storage 6.5. Can anyone tell me if it's the same? or if it is supported? I'm failing to understand i...