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Enterprise Vault

Discussion Posts

Resolved! eMail Archiving Issues (DTrace)

Hi, I'm having trouble archiving some messages from an Exchange mailbox, they are "large" messages but less than the MaxMessageSizeToArchiveMB. The messages are eligible based on our aging criteria. The specific message is titled "??: Guangzhou/She...

Elio_C by Level 6
  • 231 Views
  • 1 replies
  • 0 kudos

Resolved! EV 11 Sizing Excel

Hi All Any one has EV 11 sizing excel please ? Thanks in advance. Regards. Thierry G.

ThierryG by Level 3
Partner Accredited
  • 529 Views
  • 2 replies
  • 0 kudos

Resolved! Provisioning API Failing

Hi, I have been using a vbscript for a number of years that uses the evpm to prevent archiving the "DoNotArchive" folder in a users mailbox.  I think that this stopped working around the time we moved to Windows 2008 R2 and EV10SP4 but I can't be su...

wallaby by Level 2
  • 723 Views
  • 3 replies
  • 2 kudos

EV 9 - Unable to repair/rebuild index

  Dear all , I have this issue with two mailbox : The index volume has been marked as failed. Index Volume: 1D1045D7BBF22E644937A33FE6362F6B71110000vaultsite/Volume:340 (Name, FirstName) Index Volume Path: F:\Index\Index0\1D1045D7BBF22E644937A...

MASSONB by Level 3
  • 790 Views
  • 4 replies
  • 1 kudos

Restoring corrupted emails from old archive

Hi there, The only requirement which we have recieved, as of current, from our client is that, they need that email data be retained for 6 years. As per current plans, we intend to deploy Enterprise vault for our archiving solution. My query in thi...

Resolved! Event Log Filtering Registry Keys Missing

Hi.  Running Entherprise Vault v 10.0.4 and found that the registry key for the Event Log Filtering feature (ref http://kbdownload.symantec.com/resources/sites/BUSINESS/content/live/DOCUMENTATION/6000/DOC6303/en_US/EV%2010.0.3%20Feature%20Briefing%20...

Resolved! Renaming target group

 SP2Hello, It is planned to rename some of the groups used a target ( add windows group) for a provisioning task. Will I this have an influence or will Ev automaticaly find the group as only the name changed ?  We are using EV 9 Sp 2 on windows 8 ...

Resolved! EV 10 - deleting entries from Enterprise Vault Servers

EV 10 cleanup and health check.   As part of a cleanup process we need to delete incorrect entries from EV Servers. What is the procedure to check any Tasks and Indexes relarted to these entries before we delete them. Can they be deactivated unti...

Willie_Nel1 by Level 3
Partner Accredited
  • 437 Views
  • 4 replies
  • 0 kudos

Resolved! Server Reboots Itself When Install EV 11

Our group is in the process of testing the file system archiving feature of EV11. When we start the installer, it gets to a certain point and the server reboots itself without warning. We also had this problem when installing EV10 previously and afte...

MarkCSC by Level 2
  • 616 Views
  • 5 replies
  • 1 kudos

Resolved! Converting Indexes from 32bit to 64bit

We have recently upgraded from EV 9 to EV 10.0.4. We still have the 32bit indexes that have not been converted. We are now wanting to move to EV 11. My question is, do the 32bit index need to be converted before moving to EV 11 or is this even an iss...

Resolved! Monitoring Vault Cache synchronization failures

We have few users in our environment who are having vault cache synchronization failures. There are various scenarios for these failures.  In one such scenario, we have seen the failures were temporary (i.e) the next synchronization run completes su...

Enterprise Vault Exchange Permissions & Outlook Add-in

I have setup a test environment at home for Symantec Enterprise Vault v11.0 (with 30 day trial lisence) on Windows Servr 2008 SP2, Exchange 2007 and SQL Server 2012. I have set up the required e-mail accounts and public folders. Set up the required M...

Resolved! Enterprise Vault 11 IMAP Access for Windows 8 Smartphone Clients

This Symantec article http://www.symantec.com/docs/DOC738 provides configuration guides for the following Enterprise Vault IMAP access clients: - Android Mail - Mac iOS Mail - Mac OS X Mail - Outlook 2011 for Mac - Outlook 2013 for Windows Ther...

Ptolemee by Level 4
Partner Accredited Certified
  • 596 Views
  • 2 replies
  • 1 kudos

Resolved! Migrate items on Exchange Litigation Hold to EV?

Exchange 2010 SP3 RU2   Is there a way to migrate items on Exchange Litigation Hold to EV? V9,10, 11?   I have a client that currently uses Exchange litigation hold and is exploring EV for all Legal Hold/Archiving needs.   Is there a way to move item...

Scott__Hastings by Level 5
Partner Accredited Certified
  • 1103 Views
  • 8 replies
  • 1 kudos