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Enterprise Vault

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Resolved! EV error ID 5224

Has anyone seen this error in the EV event logs before? The link in the event log doesn't point to anything and users get an error saying 'restoration of the basket by the shopping service failed'. I've attached a couple of screenshots.   Can anyon...

Resolved! Offline Vault Access on EV v11 ?

Hi All, How is that possible for me using EV v11 and Outlook 2007, to have access to my archived email ? what do I need to know or let the user know first before making their archived item available ? Thanks

EV 11 Deployment scanner and PowerShell 2

Hi all, I'm currently preping a Standard server 2008 R2 by running the Depoyment scanner fro EV 11. One of the Failed issues tells me that "Windows PowerShell 2.0 is installed on this computer. Enterprise Vault requires Windows PowerShell 2.0." Am...

BEI by Level 5
  • 445 Views
  • 2 replies
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Resolved! Converter Sandbox 4252 errors

Hi All, We recently deployed 2x new EV servers, one file and one mail. Both are VM's with the following specs: OS: Server 2012 R2 (Latest patches as of 07/07/2014) Ram: 16GB CPU: 8x vProcs EV Version: 10.0.4.1354 VMware Tools: 9.4.5, build 173...

james14 by Level 3
  • 1658 Views
  • 3 replies
  • 2 kudos

Resolved! EV 11 - PST Import button prompts for authentication

An appeal for help. We are having an issue with the client driven PST migration feature in EV 11 constantly prompting the user for authentication, even if the user does provide credentials the prompt reappears. If we disable the Client Side migrati...

Office Web App - Not Using FQDN Name

Hi   I'm trying to setup the Office Web App and I have bought a SSL certificate for my EV server and applied it.   However my problem is that the certificate I bought is for the servername (dbc.daap-03.domain.gov.uk) but EV is using the EV Server...

Marcrp by Level 5
  • 275 Views
  • 1 replies
  • 4 kudos

Resolved! Provisioning: Skipped Journal Mailbox - EV9

  Dear all , I'm currently facing exactly the same issue as here => https://www-secure.symantec.com/connect/forums/provisioning-skipped-journal-mailbox-ev8 but with EV9. "CN=Lastname\, fname,OU=Users,OU=CH,OU=IT,DC=e,DC=j,DC=a Skipped journal mail...

MASSONB by Level 3
  • 560 Views
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Resolved! EV Storage Crawler Errors and event ID 1000

Hi All, We recently deployed 2x new EV servers, one file and one mail. Both are VM's with the following specs: OS: Server 2012 R2 (Latest patches as of 07/07/2014) Ram: 16GB CPU: 8x vProcs EV Version: 10.0.4.1354 VMware Tools: 9.4.5, build 173...

james14 by Level 3
  • 3536 Views
  • 12 replies
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Resolved! Export to PST - Partially Processed

Good day - I had some items to partially process during an export (exporting archives) back to Exchange due to some other reasons other than EV. My question to you is this - if I kick off the export again, will duplicate items show back in users mai...

moveditemupdatesummary.txt report

DateStart TimeEnd TimeNo. of moved shortcutsNo. of copied shortcutsNo. of shortcuts with updated Retention CategoryNo. of failed updatesArchiving policy applied8/27/20149:20:30 PM9:20:59 PM0001000Default Exchange Mailbox Policy8/27/20149:20:59 PM9:21...

Expiry

is there any way to see the progress of expiry? when it might be done and such? i know i can run dtrace but that shows it just running, i piped part of it to a log to see if i can find any indocation but didnt show much. does it process the archive...

Resolved! EV 11, error in index from search window

Hi, EV 11 installed, when opening the search window via explorer, I browsed to a specific folder. Right clicked a column, pressed customize - and in the property name added a wrong value. From that moment, it cannot be edited at all, and when stan...

Enterprise Vault 10 Quota Based Archiving rules/method

Hi Everyone, I am hoping somebody in the community can help me understand what the rules are that are applied when quota based archiving only is enabled. From what i have read on the support boards & the tech docs I am unable to find a concrete answ...

Mailbox no longer archive

Hi all, I have an mailbox that no longer archive, I have tried the following: https://www-secure.symantec.com/connect/articles/troubleshooting-mailbox-will-not-archive-enterprise-vaultDisable and enable mailboxZAP and enable mailbox I think it doe...

Tonaco_pt by Moderator
Partner    VIP    Accredited
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  • 5 replies
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