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Enterprise Vault

Discussion Posts

Custom filtering for journaling issue

Tony, I've opened a ticket with Symantec Support.  When I get a solution I will post. Separate topic but I do custom filtering for journaling with EV as well.  I'm trying to customize the 'Default Filter Rules.xml' to do two things.  First, I want ...

Resolved! Huge .mdc file in Vault Cache

Hello everyone, We noticed that .mdc file size in Vault Cache folder is nearly 50Go! (Maybe not for each user but for a good number of them.) Is that normal? Please note that Desktop Policy is set to "store only items that user opens", max size = 3...

LBI by Level 4
  • 9 replies
  • 0 kudos

Resolved! Archive Shortcut Deletion

Hi guys, I have a user that has taken it upon themselves to uninstall the EV Client within Outlook.  The reason being is that they didn't want to archive any more items as they are moving from EV to Exchange Native Archiving. My question here is, i...

cmew by Level 2
  • 5 replies
  • 0 kudos

Archives not deleting

Hi   I am running EV 8sp3, using the FSA. I have deleted some archives, but when checking noticed the archive status remained at 1, after 1 week the archives still not delete and I decided to change the archive status to 4. When the storage servive...

BMRT by Level 3
  • 5 replies
  • 1 kudos

Resolved! Upgrading to EV version 10.0.4 from version 9.0.2

Dear All, We are planning to upgrade EV version 9.0.2 to 10.0.4. Our current setup is on Windows 2K8 R2 both ev and SQL server only concern is SQL version which is MS SQL 2005. HW is good 32 Gb RAM 2 Ghz 4 processors - EV server 8 GB RAM 2 Ghz 2...

MontoN by Level 5
Partner Accredited
  • 5 replies
  • 1 kudos

Resolved! Join an exising site to new server

hello   I succeeded in-place EV upgrade. but we have a problem. We need to join an existing site to a new server. I've tried and failed to add with the following message. is it impossible?   exsting site - 9.0.4 ( several servers 10.0.4) new ...

Jude_H_ by Level 3
  • 12 replies
  • 1 kudos

Resolved! Enterprise Vault Admin Console Installation failure

I tried to install the Enterprise Vault Administration Console on a Windows Server 2008 R2 SP1 server however I am stuck in a loop that states: Installation has checked the software and settings on our computer and has generated a report. The pre-in...

cmi_it by Level 3
  • 6 replies
  • 0 kudos

Resolved! EV 10.0.4 and Exchange 2013 cu3 Journal archiving

After turning on Journaling in Exchange 2013, the users getting Journaled now receive messages from  Recipients receive these blank messages once every 5 minutes with the subject "inbound proxy probe".  Another bit of inform...

SteveB123 by Level 2
Partner Accredited
  • 4 replies
  • 1 kudos

Resolved! Since 10.0.4 upgrade, one user can not open old archived items

Hello, We just upgraded our EV platform (one server on W2008 R2, EV 10.0.1 > 10.0.4). Everything seems fine except on one user (Outlook 2003, EV client 10.0.4, mailbox on Exchange 2003 server). He can open emails that have been archived by this ne...

LBI by Level 4
  • 4 replies
  • 1 kudos

Resolved! Archive explorer window is blank

Hi,   When i browse to my Archive Explorer the window on the right is just blank. I can see mailboxes i have access to in the folder pane on the left and expand the folders but i don't get anything on the right hand window except a blank white scre...

Resolved! Moving archived files from EV archive to another

Hi I have taken over an EV 9 installation which is only configured for File System Archiving.  A number of volumes are configured to be archived however the archive points are set at volume level only, eg D$ has one archive. The D$ contains user ...

Topper454 by Level 3
Partner Accredited
  • 2 replies
  • 0 kudos

Resolved! Symantec 2010 archiving error

Hello. I am using Symantec 2010 file archiving option.And i had created new archive job.Before archive i back up folder which i want to archive.And it gives me this error.Please help.   Error : e0009869 - The Enterprise Vault Content Management AP...

Restore Enterprise vault data

Hi, We have Enterprise vault, Since there was issue with the space, we have removed some old archive emails folders, before removing we have backed up. Now i need to add the folders back. kindly advice whether this is acheivable and How. Regards ...

Resolved! EV addin not loading with Outlook 2010

Hi We've just started rolling out EV Outlook add-in and we're seeing an unexpected issue with Outlook 2010. Multiple users are reporting that the addin fails to load after the upgrade and the workaround seems to re-create the mail profil...

Resolved! Event 1069 Cluster resource 'EnterpriseVaultArchive-EnterpriseVaultAdminService' in clustered service or application 'EnterpriseVaultArchive' failed.

Hi, I have ev 10.0.4 in a clustered 2 node win 2008 R2 clustered environment. Due to another problem I had to create the MSMQ-resource again but after doing that the EnterpriseVaultAdminService Failes to start anymore... What do I need to do in orde...

Sani_B by Level 6
Partner Accredited
  • 1 replies
  • 0 kudos

Resolved! Search Returning Not Returning All Results

Quick question.  In outlook when I view an archive I can see back to 2003.  If I go to the search I can only see back to 2007.  Is there a configuration option to allow the search to return all results?

Resolved! EV 10.x monitoring.

We have EV 10.x installed on Windows 2008 for archiving Emails. Need suggestion on below points. What is the best practise that need to be follwed for EV 10.x servers. How to configure monitornig on EV server. Also, What all parameters to be monit...