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Enterprise Vault

Discussion Posts

Resolved! Enterprise Vault Journal Archiving is very slow

Dear Team,Suddenly Exchaneg journa archiving became very slow. I already tried below steps after cheking the attached dtrace logs , but its not working1. Increased MSMQ storage limits2. Deleted and recreated the journal task3. Removed and added the t...

ghoda by Level 2
  • 3 replies
  • 0 kudos

archived items return a blank body

HI,we have some user reported that there are some archived email show blank body in their value in outlook. he also check the itme in weblink and still the same. we find the those emails which mark black also come from same coversation (same email re...

Y1251 by Level 5
  • 2 replies
  • 0 kudos

Resolved! Database upgrade problem

Hi, after using migration wizard to migrate EV from to i have a problem with upgrading databases.(log is attached). To cut the story short I am getting EnterpriseVaultAudit: Could not be upgraded. Database remains on version'3...

Bothari by Level 3
  • 3 replies
  • 0 kudos

Copy to mailbox from Outlook fails

Hi AllWe've recently had some users who receive a faile error message if they use the "Copy To Mailbox" feature in Outlook and Enterprise Vault Search page. I've managed to track it down to the fact their mailbox in Exchange has been moved from one m...

Palace1 by Level 2
  • 2 replies
  • 0 kudos

EV Office Mail App configuration issue

Hello all,The EV environment: EV 12.4.1 + Windows Server 2012 R2Exchange environment : Exchange 2016 + Windows Server 2016We are trying to configure EV Office Mail app for OWA. Inside the internal network all works fine before configuration for exter...

Enable Microsoft modern authentification with ev

Hello everyone,a customer want to enable the mondern authentification feature in his exchange enviroment. He also use ev for the mail archiving. Are there any requirements on part of ev or exchange side?Is this feature supported with ev?In the docume...

Enable Oulook Mail App Globally

Want to enable the Outlook Mail App for all users in the Domain.The instructions say to use an archive mailbox, but nothing is mentioned regarding this archive mailbox that will be used by all users mailboxes.  So just wondering if there are any inst...

OWA 2016 Outlook mail App externally

I have enabled the Outlook Web App for a few users in Exchange 2016, and it only works when the user is on the internal network.  If the user is accessing OWA from the outside network, archived emails never open, and we get the error "Something went ...

Resolved! OUTLOOK16 Can't open archived/stored emails

Hello allI Have a  terminal server 16 + outlook 16 + EV client 12.3None of the users cannot open archived mails.The message is: This item has been archived by Enterprise Vault. Click here to view the original item (this link doesn't work).To view an ...

Barak2 by Level 2
  • 3 replies
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EV 11.0.1 to 12.5

I just found out our V11 is EOL and need to do an upgrade to 12.5 ideally.  I can't seem to find any support docs that go over the procedure to go to 12.5 from 11 though.  Also going to transfer to a new server build  which may help or hinder the upg...

munkel by Level 2
  • 5 replies
  • 0 kudos

Resolved! Problem When Trying to Export Archived Mailbox

Hi Guys,I wanted to export the archived mailbox of one person back into his original mailbox. We use Domino. I tried to follow a guide I found on the internet, but when I tried to export the mailbox, somehow the EV cannot find any mailbox.I already c...

EV No Archives Found.PNG

Resolved! Deleting files where placeholder has been deleted

Hi Single EV server running EV 12.3 and just doing file system archiving from a single Windows NTFS file server with the FSA agent installed Currently have the setting not to delete the archived file when a user deletes a placeholder - and this has b...

CadenL by Level 6
Partner    VIP    Accredited Certified
  • 2 replies
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hide file archive from the vault search

Merry Christmas friends, I am looking for customization with enterprise vault search, I have enterprise vault setup in a windows failover cluster and archiving File system and mailbox. I have a requirement to hide the files archive from vault search ...

Nishant_p by Level 4
Partner Accredited
  • 3 replies
  • 0 kudos

Enterprise Vault Upgrade Monitoring Database Failed

Dear Team,I am getting below error message when i upgrade enterprise vault 12.0 databaseEnterpriseVaultMonitoring: Could not be upgraded. Database remains on version''. The database cannot be upgraded while other users are connected:There is...

sandeepk by Level 5
Partner Accredited
  • 6 replies
  • 0 kudos

data deleting

hello,how to delete data from EV by date periods? thanks ;)        

Bulk Exports of PSTs

Dear community,I'm considering an migration with Enterprise Vault as a source. My challenge is I need to extract the data from the vault archives. I know we could do PST export manually once by once, but know there is also an EV PST Export Wizard whe...

baschi by Level 4
  • 5 replies
  • 0 kudos