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Enterprise Vault

Discussion Posts

Resolved! Building Block SQL mirror failover - Event ID:13397

Guys, I have installed EV building block set up for MBX and FSA using EV 10.04 on Server 2008 R2 and SQL server 2008. The solution spread across two sites with 3 x EV and a SQL servers in PRI and 3 x EV servers and a SQL server in DR. We have set up ...

Itegral by Level 6
  • 8 replies
  • 0 kudos

Resolved! Move Archived Data (FSA)

Guys, Have done a search but have not found anything. Have a partition that is very low on free space that is used by FSA.  I would like to free up some space on this volume to allow for file recalls.  A fortnightly process recall many files (don't a...

Resolved! Access denied error when creating new FSA archive folder

Hello, I am working on a dev env and when I attempt to create a new folder on a volume I get : Failed to save or update details for folder "\" in the directory service. Could not mark the folder with File System Archiving information. Access denied. ...

Vikes_2 by Level 6
  • 8 replies
  • 0 kudos

Resolved! EV - removing 'stale' FSA Volumes & Servers

I have an EV config currently at 9.0.4, which I will shortly be upgrading to 10.0.4 - and prior to the upgrade I am cleaning up some redundant entries in terms of FSA entries. I have two fileservers defined, each with a single volume.  These are long...

SYMAJ by Level 6
Partner Accredited
  • 9 replies
  • 2 kudos

Massive Recalls from applications (FSA)

Environment: EV10 SP3 (Windows Cluster active-passive) SQL 2008 R2 Windows 2008 R2 46 File Servers LUN EMC Symmetrix VMAX as storage device We found several applicatiosn doing massive recalls (antivirus, backup, explorer.exe and preview pane dis...

File Archiving issue

We have below EV environment, EV 10.0.4 configured in a 2 node Microsoft Windows 2008 R2 Cluster SQL Server is on a separate cluster We are unable to create archive points and view archive points. When we try to do it via the VAC, we get a blank pop...

vjose79 by Level 4
Partner Accredited Certified
  • 8 replies
  • 0 kudos

Resolved! Using Outlook without the client installed

Hey guys, Environment is EV 9.0.4, Exchange 2010 and users on Outlook 2003 SP3. I have a situation where another department is merging into our mail environment and they are going to be enabled for archiving due to the size of the mailboxes. The prob...

Fiona by Level 4
  • 9 replies
  • 0 kudos

EV 10 Missing OWA Icons

Hello All We are using Enterprise Vault 10.0.3 (on windows 2008 R2) with Exchange 2003 SP2. We have a front-end and a back-end setup. We have 3 mail servers and suddenly icons disappeared when accessing OWA from one of the mail servers. I have on ...

Jun1or by Level 5
  • 7 replies
  • 0 kudos

Resolved! Delete FSA Archiv. What happend with Dedup Files

Hello, i have an question abaout deleting an FSA Archiv in 10.0.4. What happend or what have i to to when i delete an Archiv in the console. I test this and have problems to open files that are deduplicate. I create 2 Shares with same files EVdata01 ...

Thomas_L_ by Level 4
Partner Accredited
  • 3 replies
  • 0 kudos

Resolved! Scheduled archiving run behaviour

Hi folks when the archive task is set to run between Friday 6 PM and Sunday 6 AM we see that it starts running on Friday at 6 PM and then "finshes" at midnight. It's not really finished by then. Then at the same time the same task starts again and fi...

STHN by Level 5
Partner Accredited
  • 7 replies
  • 1 kudos

Resolved! Rehydrating /recalling the archived file from EV

Hi people, Can anyone please let me know what is the best way to safely and the suggested way to recalling file from the Archived Vaults ? and I wonder if it is possible to know beforehand what is the total capacity needed on the target file server b...

Resolved! web.config executionTimeout settings

Following the suggestion from regarding PST import errors. In my web.config file I have the line below:     <httpRuntime maxRequestLength="10000" />  Having brainfreeze and have...

Elio_C by Level 6
  • 3 replies
  • 0 kudos

Resolved! Storage Expiry

Hi All,   We are running stroage expiry on one of our clients and according to the events we have deleted 400K worth of items but we are not seeing a storage reduction on the hard drives.    Are we doing something wrong or not running the correct pro...

Resolved! Best practice to restore EV from tape

Currently we use backupexec (with EV client) to backup our EV server. However I have come to realise recently that we dont actually know how to restore from tape should the server fail. Currently when a vault store closes itself off I copy the flat f...

DPT by Level 3
  • 11 replies
  • 1 kudos

Resolved! Max number of shared archives per EV server

Hi I wish to create a large number of shared archives for legacy data that needs to be imported into EV - these are old PSTs that out customer has which do not need to appear in the users mailboxes but do need to be searchable within EV by DA (not th...

KeirL by Level 6
  • 10 replies
  • 0 kudos

Resolved! After change EV to SSL, Files not open

Hello, i think i have forgot an task. i change EVault to SSL. Outlook and OWA running fine. Only Files on FileServer are not Open. Erro ist 20491 in Eventlog on Fileserver because he try to open it on http://evserver etc.. have i run FSAUtility? I tr...

Thomas_L_ by Level 4
Partner Accredited
  • 4 replies
  • 0 kudos

Resolved! Evault Indexing service starts but stops automatically.

Hi All, I need your help on the issue with my Evault server indexing. The service will start but outmatically stop. I am receiving error messages below. I have also included the Dtrace result below. Operating system : Windows 2008 R2 Standard SP1 Eva...

RyanKim by Level 3
  • 6 replies
  • 0 kudos

Resolved! Archived mailbox deleted

Dear, One of the user enabled for archiving left the company and his account was deleted and mailbox was disabled.The same user rejoined after 1 month and new AD account has been created for him and his old mailbox has been re-associated from the dis...