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Enterprise Vault

Discussion Posts

Resolved! Archiving Status - Warning: not provisioned

Hey All, I have a couple of tester accounts that I had:   1. Provisioned/Enabled archived 2. Account was then archived according to policy  3. I then disabled it in Enterprise Vault  4. Deleted it from Active Directory 5. I then went into the Enterpr...

hmh_it by Level 3
  • 4115 Views
  • 15 replies
  • 1 kudos

Enterprise Vault 10: Files lost extension

Hi All,   recently we have an issue with Enterprise Vault 10. We can see mails saved, but, when we restore them, the files attached to these mails have lost their extension and they are renamed as Part.001, Part.002, ... Anyone knows what can be the ...

BrunoC by Not applicable
  • 489 Views
  • 4 replies
  • 0 kudos

Resolved! Installing new Vault server MSMQ

I am installing a new Vault server on WIndows 2008 R2 and want to install MSMQ but want them on a non system Drive I cannot for life of me remember how to get MSMQ on D drive of server. I must have done this before and fogotten There does not seem to...

ronw by Level 4
  • 912 Views
  • 6 replies
  • 1 kudos

question on recreate evanon virtual directory

Hi all, I need recreate the EVAnon VD. My questions are: 1. I have two EV servers, one for email archiving and one for file archiving. Do I need create EVAnon on file archiving server? 2. Do I need stop EV Admin service before recreate the EVAnon VD?...

Resolved! Using EVPM to migrate PSTs (EV904)

I've got the EVPM syntax down. The PST migration works just fine, as long as I'm running the script from our primary EV archiving server. That server, however, is crazy busy so we've built several additional EV servers, just to kick off the EVPM scri...

Resolved! Shortcut Deletion (Delete orphan shortcuts)

ev8 sp3, win 2003 sp1 having an issues with "deleting orphaned shortcuts". we have run our monthly expiry. then ran shortcut processing with "deleting orphaned shortcuts" checked. the shortcut processing is deleteing the shortcuts based on age, ie. i...

Resolved! eVault upgrade

we currently use version 9.0.3.1164 and want to upgrade tot he latest version on a new domain and server what is the easiest way to do so - we were told we needed to upgrade 5 times to get to the latest release can we not install the latest release a...

HEZ2013 by Level 2
  • 972 Views
  • 11 replies
  • 2 kudos

Resolved! 1m items waiting to be indexed

Morning all, can anyone suggest a direction I can take re troubleshooting Journal and mail indexing? I have a 41021 in my VAC - Archived items waiting to be indexed for both Journal and Mail archives There's no build up in either Outlook or the MSMQ'...

Rem_y by Level 4
  • 2652 Views
  • 21 replies
  • 0 kudos

Resolved! Beginning migration to 2013

We are in the process of migrating from ex2007 to ex2013.  We will continue to use Outlook 2007 client but access OWA 2013.  We are currently running EV10.4.   I will be installing the 10.4 hotfix for mixed environment compatibility.  What else needs...

Lmlarson by Level 4
  • 1442 Views
  • 10 replies
  • 0 kudos

Split EV servers

This is regarding the enterprise vault load distribution We are currently using EV 9.0 with Microsoft SQL Server 2005 Version 9.00. STANDARD EDITION Service Pack 4. EV and sql server are installed on different servers. Three exchange mailbox servers ...

mayu by Level 4
  • 849 Views
  • 9 replies
  • 1 kudos

Resolved! More archive fails

Morning all, I have an archive move that is persistently failing I DTraced and got the following - looks like everything I need to resolve [this problem] is there in the trace, but I'm a bit stumped as to how to proceed Has anyone go any suggestions ...

Rem_y by Level 4
  • 406 Views
  • 10 replies
  • 0 kudos

Event 3433, 3438, 2270 for some items

Morning all, EV 10.0.3. Following on from my previous discussion about disabling Drafts archiving to fix a lot of these errors, I am left with several users with items in Sent Items / Calendar etc which EV cannot process. These errors are in the even...

rasobey by Level 5
  • 1901 Views
  • 8 replies
  • 0 kudos

Mail Items Stuck in Archive Pending State

Hi, I have some users who have some mail items that are in in an archive pending state which don't apear to archive or they don't appear to be changed back to normal mail items. I added the the cancel operation (which was not enabled before) for them...

AlanJ by Level 4
Partner Accredited Certified
  • 2068 Views
  • 11 replies
  • 0 kudos

Resolved! FSA restore - qualifying restore is succesful

Hi everyone, I've recently had a disk fail in a File Server archived via EV I've replaced the problem disk and now I want to put everything from EV back on the FS disk Can someone suggest the best way to confirm [at the end of the restore process] th...

Rem_y by Level 4
  • 768 Views
  • 8 replies
  • 0 kudos

Resolved! I need an explanation regarding archiving IPM.Task items

Hi, I've been trying to look for an article that would explain the process of archived task items... Was it so that those don't leave a shortcut behind and how are the attachments supposed to open etc after the item have been archived...? Sani B.

Sani_B by Level 6
Partner Accredited
  • 444 Views
  • 5 replies
  • 0 kudos

Do NOT want to backup SQL during EV backup

Hello. We have 7 EV servers in various geographic locations, but the EV's SQL server and all the databases are in one central location.   We have had it like this for years, it works, and this is how we like it.   Now the issue...   BackupExec 12 wit...