Public Folder Archiving
Hello All,Are the permissions on ev service account similar when it comes to archiving exchange mailbox and public folders?EV12Thank you in advance.Chris.
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Discussion Posts
EV search retrieves the whole archive
Dear EV experts!Our customer has a test env with EV 12 and FSA archiving.We archived test 50 Gb data.We have that problem:- If we run the search process running with wildcard (for example: *.*)on the EV server it retrieves the whole archive for the c...
Slow file retrieval from archive
Dear EV experts!Our customer has a test env with EV 12 and FSA archiving.We have that problem:- If we click a file which is archived and if we click a placeholderor shortcut file the retrieval from the archive is very-very slow.For a 4 Gb file it tak...
Resolved! FSA archiving watching file properties
Dear EV experts!Our customer has a test env with EV 12 and FSA archiving.We have that problem:1. If we click the archived file in Windows Explorer and want tosee the properties.(file size, modification date etc)The file come back from the archive and...
EV FSA sizing question
Dear EV experts!Our customer want to implement EV 12 with FSA archiving.Customer has 60Mrd (60 x 1000 Million) files on 10 file server.(2-8Mrd file on each server)The data is approximately 20-30 Tb.We are design and size the architecture.The initial ...
Vaulted attachments won't open in Outlook migrated from Domino
We are migrating from Domino to O365. We are not using OWA. All users access via Outlook 2016. The EV servers for Domino are version 11.0.1. When users try opening an attachment in a message that was migrated, and had been previously vaulted by...
Resolved! 41352 - IIS 8.5 Detailed Error – 500.21 – Internal Server Error
I have been getting this weird error on one of our EV server.Log Name: Veritas Enterprise Vault Source: Enterprise Vault Date: 16.04.2019 11:09:15 Event ID: 41352 Task Category: Index Volumes Processor Level: Error ...
Resolved! Prevent deleting items policy
Hi,I have been asked to prevent items in SMTP archive being deleted. I have found this article:https://www.veritas.com/support/en_US/article.100001457That says:Before archived items can be deleted from an archive, the following 3 conditions/pre-requi...
Advice when reconfiguring Enterprise Vault and Hitchi Content Platform (HCP)
hi everyone.. we are about to start reconfiguring our environment due to a datacentre relocation and the introduction of a new HCP which we need to move our EV storage to. So I just wanted to see if anyone had previously experienced either of the two...
Resolved! Users Cannot download Items After EV 11.5 to EV 12.4 Upgrade
I have upgraded EV11.5 to EV12.4All is working fine, except the users cannot download any items from Outlook or Search.Not sure if its an IIS permissions issue or EV ?Error:HTTP Error 500.0 - CreateObject:424The page cannot be displayed because an in...
Escalating support request or complaining of very bad customer support
Dear All,Is there any way I can complain about a very bad customer support event?I opened a support case almost 6 months back and until now I don't have a resolution. What makes the customer support worst is the way support team is handling the case....
double-click not working in top EVS pane
We have Enterprise Vault 12.4.0.1303I have one user who reports not being able to double-click a message in the EVS top pane to open it.She can open it with right-click and Download but then when she tries to forward it, the body of the message is bl...
Resolved! Vault Store Database Backup
Some of our Vault stores are reporting that the SQL database backup hasnt been run for X days in the Admin Console.I checked with our DBA's and they confirmed that the backup are completing daily on their scheduled times.There are other databases on ...
Resolved! 100042824 EV and TSL question
We are seeing the issue listed in https://www.veritas.com/support/en_US/article.100042824 And know how to correct it but our security group was asking if installing Microsoft ODBC Driver 11 for SQL Server or Microsoft ODBC Driver 13 for SQL Server w...
Is FSA agent need to restore files?
Hi,I know FSA Agent is needed to create placeholders of the archived files, but once the placeholders are created, if at any point we decide to stop archiving more files but we want to still have access to the files, is FSA agent needed to restore fi...
Resolved! Enterprise Vault Building Blocks İnformation
Hello,I need get more information about building blocks. As I understand from Admin Guide. I need SQL server separate and all partitions on shared storage. And all Extra Requirements.Lets say I am archiving Journal and Mailbox. I installed already EV...
Resolved! EV deleting old user archives
We have an EV environment that is no longer actively archiving new items and is just used to allow users to recall previously archived items from their mailboxes. The environment is EV11.0.1 and as it's being slowly decommissioned we don't have any i...
EV 12.4 Outlook-Addin not working on Terminal Server 2012 R2
He guys,we have Windows 7 Clients, Windows 10 Clients, Windows 2008 R2 Terminal Server and a Windows 2012 R2 Terminal Server.On every of the named above destinations the EV Addin is working properly.But since some weeks, the EV Addin 12.4 on the Wind...
Resolved! EV 11 New search initial load times too high
We will be moving EV 12 soon so I was testing the new search in EV 11.We are on 11.0.1 CH5 and have Outlook 2016 users. I enabled the search for a few users including me and everytime I click on search archive, it takes 5 to 10 minutes for the page t...
PST Import Failed on EV 12.3
Hey guys,I started an import job for a PST in my EV 12.3 over night, because it was a 30GB PST. :(Now in the morning I got the following message:Item has not been added to the storage queue because the remaining disk space of the queue has breached i...
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