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Enterprise Vault

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Resolved! Event 3415 says there are Throttling policy problems

I get (daily or upon manual restart of the Journaling Task) an error event 3415 An Enterprise Vault task is not correctly configured. The task account's mailbox must have an appropriate Exchange Server 2010 throttling policy applied. See the Enter...

hagman by Level 3
  • 11 replies
  • 0 kudos

Resolved! Archiving an Exchange Resource Forest

Hi there, Ive just got off the phone to someone at Symantec and got a worrying answer and i cant belive its true. Simply it was ref this - that if the msExchUserAccountControl attribute is set to 2 effectively the account is seen as disabled by EV an...

Resolved! EVPM PST import different storage server

Hello all, Testing PST import with EVPM. EV001 is used to run EVPM, this server runs indexing and storage service, and has archives. EV002 runs indexing and storage and has archives Targetarchive is on EV002, EVPM runs on EV001 When tested, it turns ...

GertjanA by Moderator
Partner    VIP    Accredited Certified
  • 7 replies
  • 0 kudos

Resolved! VAC issue

we have an issue when we try to amend a desktop policy setting (amend outlook add-in behaviour from HTTP to Normal). We can make the change however when we click OK or APPLY the VAC just hangs. It happens on all our EV servers (we have 9) in this par...

GTK by Level 6
  • 9 replies
  • 2 kudos

Resolved! EV 10 SP3 SharePoint archiving

Dose the same apply for Sharepoint archiving?   Note: There are no shortcuts created If there are any documents deleted from file sharepoint, is there a way to delete those documents from Sharepoint archive?      

Resolved! Failed to run LDAP query for provisioning group

Hi, I am trying to setup LDAP query in provisioning task to query for disabled users. However when I run the provisioning task, it failed. However LDAP query in AD worked like a charm. I have tried replacing Query Root from GC:// to LDAP://   ERROR M...

Dukee by Level 3
  • 1 replies
  • 0 kudos

Resolved! EV 10 SP3 File System Archiving

   Service pack: EV 10 SP3  Agent:  File System Archiving   If there are any files or folders deleted from file share, those file and folders should be deleted from EV archive.  Note: There are no shortcuts created   How to do this? I have checked wi...

Resolved! Restore archives to mailbox does not remove all shortcuts

We are planning to decomission EV, we did some tests, and it appears that EV does not delete all shortcuts. For example, one mailbox had 10843 shortcuts (checked before restoring all items), and when the export to the original mailbox was finished th...

ZeRoC00L by Level 6
Partner Accredited
  • 11 replies
  • 0 kudos

Resolved! Outlook Add-in 10.0.3 inactive in Outlook 2013

We are running Enterprise Vault 9.0.2 for Exchange 2007.  I have a client running windows 8 with Microsoft Office 2013 professional installed.  I have installed the 10.0.3 outlook add-in.  However, the Enterprise Vault tab will not display.  I looked...

Resolved! Enterprise vault client Login - Shared Mailbox/Archive

Hello We're testing Macintosh EV client in our environment with EV client for Mac 10.0.3 and EV server 9.0.4 CU3. The client is able to login and work as expected for primary mailbox, however it is unable to login for shared mailbox/archive even thou...

AKL by Level 6
  • 21 replies
  • 0 kudos

Resolved! PST migration and VDI

Hi there, We have a client which has about 95% of its end user computer on Thin Clients and VDI (Citrix) (1300 end users approximately). We have previously implemented EV 10.0.2 for them. This deployment went without issues. PST migration was outside...

AndresMunoz by Level 5
Partner Accredited
  • 5 replies
  • 0 kudos

Resolved! Customer Guide to specifying EV Archiving policies.

As EV Implementers the conversation with the customer goes something like this. EV Implementer: "OK we are here to implement Email and / or File Archiving. You need to tell me what policies you would like to implement" The customer says "Well you are...

Trafford by Level 4
Partner Accredited
  • 4 replies
  • 1 kudos

Resolved! Enterprise Vault Root Table 'Type' Column

Hi A number of Enterprise Users appear to have multiple vaults, the current default vault which is the destination of new archived emails and legacy 'dead' vaults.   We are preparing to merge the emails within 'dead' vaults to the users' current defa...

FBD by Level 3
  • 6 replies
  • 0 kudos

Resolved! Moving Vault Store partitions from DAS to SAN

Hiya, I'm going to move my vault store partitons from a DAS to a SAN, and have been reviewing the technical documentation on how to achieve this. Can I get clarification on a few points to make sure I'm on the right path? If I return results in the t...

Rem_y by Level 4
  • 6 replies
  • 0 kudos

Resolved! P2V Enterprise Vault 10 - Suggestions

Hi there Forum, I am thinking about virtualizing my SEV server and would like to reach out to you all and find out if there are any "best practices" when attempting to do this. Not sure if there are any official instructions on the internet, but I wa...

Resolved! Upgrade to 10 - index in backup mode

Hello all, I'm preparing an upgrade of several EV-sites to EV10, coming from EV9SP4R1. All prereqs are met, so I am good to go. One of the steps I had in mind was to set backup mode on both stores and indexes before upgrading. I used to do this to pr...

GertjanA by Moderator
Partner    VIP    Accredited Certified
  • 9 replies
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Resolved! Disconnected Mailboxes in Exchange 2010

Hello, I have to be able to answer my management the following question, so please answer me with yes or no. Are the disconnected mailboxes ( exchange 2010 ) archived by EV ( EV 9.2).? Thank you. I'm aware of the procedure for leaving employees but I...